The Progressive Group of Insurance Companies, in business since 1937, is the country’s third largest auto insurance group based on premiums written. Progressive is committed to becoming consumers’ #1 choice for auto insurance by providing competitive products and rates that meet drivers’ needs throughout their lifetimes, superior online and in-person customer service, and best-in-class, 24-hour claims service, including its concierge level of claims service available at service centers throughout the United States.
Progressive companies offer U.S. consumers choices in how to shop for, buy and manage their auto insurance policies. The Agency Business sells Progressive Drive Insurance private passenger auto insurance through more than 30,000 independent insurance agencies. The Direct Business sells Progressive Direct® private passenger auto insurance online at progressive.com and by phone at 1-800-PROGRESSIVE. Each business makes independent decisions about private passenger auto insurance product design and pricing. Both businesses also offer Progressive’s other products, including Progressive Commercial, Progressive Motorcycle and Progressive Boat.
In this report, Progressive is honoring the customers we are privileged to serve. To do that, we commissioned artist Julie Moos to photograph some of our current customers as a permanent reminder that each is an individual. To be an enduring company, we must understand each customer, treat them as we would like to be treated, earn their respect and build customer loyalty. Julie’s work will join Progressive’s growing collection of contemporary art.
