Procedures for Handling Complaints Regarding Claims-Handling or Other Claims-Related Issues
Any policyholder, claimant or other interested party who has any complaint or concern regarding any claims-handling or other claims-related issue may report such claim or concern directly to:
Progressive Claims Group
E-mail: claims@email.progressive.com
Phone: 1-800-274-4641
The complaint or concern will be promptly forwarded to the appropriate management personnel in our claims organization for review and response.
