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Procedures to Contact Non-Management Directors

1. Employees and other interested parties will have the ability to contact the non-management Directors as a group, by a letter or other written statement which is clearly addressed to the Company's non-management directors and is sent to any of the following:

Peter B. Lewis

Chairman of the Board
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, OH 44143
E-mail: Peter_Lewis@progressive.com

Charles E. Jarrett

Corporate Secretary
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, OH 44143
E-mail: Chuck_Jarrett@progressive.com

2. Communications so received will be forwarded by the recipient to the non-management Directors.

3. The procedures for contacting non-management Directors will be published in:

1. the "Corporate Governance" section of the Company's Web site; and
2. the Company's Annual Report to Shareholders.

Last updated: February 22, 2008