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Procedures for Security Holders to Contact the Board of Directors

1. Security holders will have the ability to contact the Company's Board of Directors as a group, by a letter or other written statement which is clearly addressed to the Company's Board of Directors, states the type and amount of the Company's securities held by the security holder, and is sent to any of the following:

Peter B. Lewis

Chairman of the Board
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, OH 44143
E-mail: Peter_Lewis@progressive.com

Charles E. Jarrett

Corporate Secretary
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, OH 44143
E-mail: Chuck_Jarrett@progressive.com

2. Communications so received will be forwarded by the recipient to the Board of Directors.

3. The procedures for contacting the Board of Directors will be published in:

1. the "Corporate Governance" section of the Company's Web site; and
2. the Company's Annual Report to Shareholders.

Last updated: February 22, 2008