Form 10-K - The Progressive Corporation
TABLE OF CONTENTS

INTRODUCTION
PART I
ITEM 1. BUSINESS
ITEM 2. PROPERTIES
ITEM 3. LEGAL PROCEEDINGS
ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
PART II
ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS
ITEM 6. SELECTED FINANCIAL DATA
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
PART III
ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT
ITEM 11. EXECUTIVE COMPENSATION
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
PART IV
ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K.
SIGNATURES
Exhibit 4(J)
Exhibit 10.G
Exhibit 10(H)
Exhibit 10(I)
Exhibit 10(M)
Exhibit 10(R)
Exhibit 10(S)
Exhibit 10(T)
Exhibit 11
Exhibit 13
Exhibit 21
Exhibit 24


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

      (Mark One)

     
[X] Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
     
For the fiscal year ended December 31, 2000

or

     
[  ] Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

           
  For the transition period from to
   
 
       
Commission file number 1-9518





THE PROGRESSIVE CORPORATION

(Exact name of registrant as specified in its charter)


     
Ohio 34-0963169


(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer Identification No.)
     
6300 Wilson Mills Road, Mayfield Village, Ohio   44143

(Address of principal executive offices)   (Zip Code)
     
(440)461-5000

 
(Registrant’s telephone number, including area code)

      Securities registered pursuant to Section 12(b) of the Act:

     
Name of each exchange on
Title of each class which registered
Common Shares, $1.00 Par Value New York Stock Exchange


      Securities registered pursuant to Section 12(g) of the Act:

None

(Title of class)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

                             
[X] Yes [  ] No

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ]

The aggregate market value of the voting stock held by non-affiliates of the registrant at January 31, 2001: $6,007,223,974

The number of the registrant’s Common Shares, $1.00 par value, outstanding as of February 28, 2001: 73,683,916

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s Annual Report to Shareholders for the year ended December 31, 2000 are incorporated by reference in Parts I, II and IV hereof. Portions of the registrant’s Proxy Statement dated March 15, 2001, for the Annual Meeting of Shareholders to be held on April 20, 2001, are incorporated by reference in Part III hereof.







Table of Contents

INTRODUCTION

The Progressive Corporation and subsidiaries’ (collectively, the “Company”) 2000 Annual Report to Shareholders (the “Annual Report”) contains portions of the information required to be included in this Form 10-K, which are incorporated herein by reference. Cross references to relevant sections of the Annual Report are included under the appropriate items of this Form 10-K.

Portions of the information included in The Progressive Corporation’s Proxy Statement dated March 15, 2001, for the Annual Meeting of Shareholders to be held on April 20, 2001 (the “Proxy Statement”) have also been incorporated by reference herein and are identified under the appropriate items in this Form 10-K.

PART I

      ITEM 1. BUSINESS

      (a) General Development of Business

The Progressive insurance organization began business in 1937. The Progressive Corporation, an insurance holding company formed in 1965, has 76 subsidiaries and 2 mutual insurance company affiliates. The Progressive Corporation’s insurance subsidiaries and affiliates provide personal automobile insurance and other specialty property-casualty insurance and related services throughout the United States. The Company’s property-casualty insurance products protect its customers against collision and physical damage to their motor vehicles and liability to others for personal injury or property damage arising out of the use of those vehicles.

(b) Financial Information About Industry Segments
Incorporated by reference from Note 8, Segment Information, on page 38 of the Company's Annual
Report to Shareholders, which is included as Exhibit 13 to this Annual Report on Form 10-K.
(c) Narrative Description of Business

The Company offers a number of personal and commercial property-casualty insurance products related to motor vehicles. Net premiums written were $6,196.1 million in 2000, compared to $6,124.7 million in 1999 and $5,299.7 million in 1998. The underwriting loss was 4.4% in 2000, compared to underwriting profit of 1.7% in 1999 and 8.4% in 1998.

      

Personal Lines

Of the approximately 220 United States insurance company groups writing private passenger auto insurance, the Company ranked fourth in size for 1999 based on volume and estimates that it held this position for 2000. For 2000, the estimated industry premiums written, which include personal auto insurance in the United States, were $121.9 billion, and Progressive’s share of this market was approximately 4.6%, compared to $118.6 billion and 4.8%, respectively, in 1999, and $117.3 billion and 4.2% in 1998. Except as otherwise noted, all industry data and Progressive’s market share or ranking in the industry were derived either directly from data reported by A.M. Best Company Inc. (“A.M. Best”) or were estimated using A.M. Best data as the primary source.

The Company’s Personal Lines segment writes insurance for private passenger automobiles and recreation vehicles. This business frequently offers more than one program in a single state, with each targeted to a specific market segment. Personal Lines accounted for 91% of total net premiums written in 2000 compared to 93% in both 1999 and 1998. The Company’s strategy is to build towards becoming a low-cost provider of a full line of auto insurance products and related services, distributed through whichever channel the customer prefers.

Private passenger automobile insurance is comprised of preferred, standard and nonstandard automobile risks. Standard and preferred automobile risks accounted for 54%, 47% and 35% of the Company’s total Personal Lines premiums in 2000, 1999 and 1998, respectively. The Company’s goal is to compete successfully in the standard and preferred market, which comprises about 80% of the United States’ personal automobile insurance market.

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Nonstandard automobile insurance accounts for the remaining private passenger automobile insurance written by the Company. The size of the nonstandard automobile insurance market changes with the insurance environment and is estimated currently to be about 20% of the United States’ personal automobile insurance market. Volume potential is influenced by the actions of direct competitors, writers of standard and preferred automobile insurance and state-mandated involuntary plans. Approximately 390 nonstandard insurance companies, many of which are part of an affiliated group, compete for this business. The Company is a leading writer in the nonstandard auto market.

The Company’s specialty Personal Lines products include insurance for motorcycles, recreation vehicles, mobile homes, watercraft, snowmobiles and similar items. The Company’s competitors are specialty companies and large multi-line insurance carriers. Although industry figures are not available, based on the Company’s analysis of this market, the Company believes that it is one of the largest participants in the specialty personal lines market. Progressive has been the market share leader in the motorcycle product since 1998.

The Company launched a homeowners product in Arizona in March 2000. The Company expanded this product into Michigan in October 2000 and into Maryland and Texas in the first quarter of 2001. The Company is initially selling its homeowners insurance through a select number of independent agents. The Company recognizes that many consumers and agents prefer the convenience of placing their home and auto insurance with the same company. To minimize the overall exposure, the Company is reinsuring this product line through a 75% quota share agreement under which the Company has a 25% net retention.

The Personal Lines business is generated either by an Agent or written directly by the Company. The Agent channel includes business written by the Company’s network of more than 30,000 Independent Insurance Agencies, located throughout the United States, and through Strategic Alliance business relationships. The Independent Insurance Agencies have the authority to bind the Company to specified insurance coverages within prescribed underwriting guidelines, subject to compliance with certain Company-mandated procedures. These guidelines prescribe the kinds and amounts of coverage that may be written and the premium rates that may be charged for specified categories of risk. The Agencies do not have authority on behalf of the Company to settle or adjust claims, establish underwriting guidelines, develop rates or enter into other transactions or commitments. The Strategic Alliances channel includes alliances with other insurance companies, financial institutions, employers and national brokerage agencies. In 2000, the total net premiums written through Independent Agents and Strategic Alliance agency relationships represented 77% of the Personal Lines volume, compared to 83% in 1999 and 89% in 1998. Direct business includes business written through 1-800-AUTO-PRO®, the Internet (progressive.com) and the Strategic Alliance business unit on behalf of affinity groups. Net premiums written in the Direct business were 23%, 17% and 11% of the Personal Lines volume in 2000, 1999 and 1998, respectively.

Auto insurance differs greatly by community because regulations and legal decisions vary by state and because traffic, law enforcement, cultural attitudes, insurance agents, medical services and auto repair services vary by community. The Company’s organization enables it to meet varied local conditions under a cohesive set of policies and procedures designed to provide consistency and control. The Company’s business is organized into business areas: Agent, Direct (which includes the Internet business) and Claims Resolution. The Agent, Direct and Claims Resolution business areas are managed at a local level and structured into six regions, while Internet is managed at a national level. Each business has a business leader and a product team, with local managers at the state or regional level. Processing (such as customer service calls, direct sales calls and claims processing) is performed at seven regional sites in Albany, New York; Austin, Texas; Cleveland, Ohio; Colorado Springs, Colorado; Sacramento, California; Tampa, Florida; and Tempe, Arizona.

The Company’s executive officer team, which sets policy and makes key strategic decisions, includes the Chief Executive Officer, Chief Financial Officer, Chief Legal Officer, Chief Information Officer, Chief Human Resources Officer and Chief Communications Officer. The Company’s four Business Leaders (Agent, Direct, Internet and Claims Resolution) are also part of the executive team. The Business Leaders are challenged to develop and manage product offerings and customer service processes tailored to the unique requirements of customers who discover and select Progressive through different distribution modes.

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Other Businesses

The Company’s other lines of business include the Commercial Vehicle business unit, United Financial Casualty Company (UFCC), Professional Liability Group (PLG) and Motor Carrier business unit, which are organized by customer group and headquartered in Cleveland, Ohio. These businesses accounted for approximately 7% of total revenue in 2000. The choice of distribution channel is driven by each customer group’s buying preference and service needs. Distribution channels include independent agents, financial institutions, vehicle dealers and company-employed sales forces. Distribution arrangements are individually negotiated between such intermediaries and the Company and are tailored to the specific needs of the customer group and the nature of the related financial or purchase transactions. Most of these businesses operate in markets that are declining in size.

The Commercial Vehicle business unit provides monoline insurance which covers automobiles and trucks owned by small businesses for primary liability, physical damage and other supplementary insurance coverages. Based on the Company’s analysis of this market, the Company competes for this business on a nationwide basis with approximately 150 other companies. The Company estimates that it is one of the largest monoline commercial auto carriers.

UFCC primarily provides physical damage insurance and related tracking services to protect the commercial or retail lender’s interest in collateral which is not otherwise insured against these risks. The principal product offered is collateral protection insurance for automobile lenders, which is sold to financial institutions and/or their customers. Commercial banks are UFCC’s largest customer group for these services. This business also serves savings and loan institutions, finance companies and credit unions. According to the Company’s analysis of this market, numerous companies offer these products and none of them has a dominant market share.

PLG’s principal customers are community banks. Its principal products are liability insurance for directors and officers and employee dishonesty insurance. Progressive shares the risk and premium on these coverages with a small mutual reinsurer controlled by its bank customers and various other reinsurance entities. The program is sponsored by the American Bankers Association. Additionally, the Company provides similar coverages for credit unions and savings and loan institutions. The risk and premium on these coverages are also reinsured by various reinsurance entities. PLG represented less than one-half percent of the Company’s total 2000 net premiums written.

The Motor Carrier business unit primarily processes business for Commercial Auto Insurance Procedures (CAIP), which are state supervised plans serving the involuntary markets. The Motor Carrier business unit processes CAIP business in 26 states. As a CAIP servicing carrier, this business unit processes over 50% of the premiums in the CAIP market and assumes no indemnity risk. It competes with 2 other providers nationwide.

Competitive Factors

The automobile insurance and other property-casualty markets in which the Company operates are highly competitive. Property-casualty insurers generally compete on the basis of price, consumer recognition, coverages offered, claim handling, financial stability, customer service and geographic coverage. Vigorous competition is provided by large, well-capitalized national companies, some of which have broad distribution networks of employed or captive agents, and by smaller regional insurers. While the Company relies heavily on technology and extensive data gathering and analysis to segment markets and price according to risk potential, some competitors merely price their coverage at rates set lower than the Company’s published rates. By avoiding extensive data gathering and analysis, these competitors incur lower underwriting expenses. The Company has remained competitive by closely managing expenses and achieving operating efficiencies, and by refining its risk measurement and price segmentation skills. In addition, the Company offers prices for a wide spectrum of risks and seeks to offer a wider array of payment plans, limits of liability and deductibles than its competitors. Superior customer service, claim adjusting and strong brand recognition are also important factors in the Company’s competitive strategy.

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Licenses

The Company operates under licenses issued by various insurance authorities. These licenses may be of perpetual duration or renewable periodically, provided the holder continues to meet applicable regulatory requirements. The licenses govern the kind of insurance coverages which may be written in the issuing state. Such licenses are normally issued only after the filing of an appropriate application and the satisfaction of prescribed criteria. All licenses which are material to the Company’s business are in good standing.

Insurance Regulation

The insurance subsidiaries are generally subject to regulation and supervision by insurance departments of the jurisdictions in which they are domiciled or licensed to transact business. At least one of the subsidiaries is licensed and subject to regulation in each of the 50 states and certain U.S. possessions. The nature and extent of such regulation and supervision varies from jurisdiction to jurisdiction. Generally, an insurance company is subject to a higher degree of regulation and supervision in its state of domicile. The Company’s insurance subsidiaries and affiliates are domiciled in the states of Arizona, California, Colorado, Illinois, Florida, Louisiana, Michigan, Mississippi, Missouri, New York, Ohio, Pennsylvania, Tennessee, Texas, Washington and Wisconsin. State insurance departments have broad administrative power relating to licensing insurers and agents, regulating premium rates and policy forms, establishing reserve requirements, prescribing statutory accounting methods and the form and content of statutory financial reports, and regulating the type and amount of investments permitted. Rate regulation varies from “file and use” to prior approval to mandated rates. Most jurisdictions prohibit rates that are “excessive, inadequate or unfairly discriminatory.”

Insurance departments are charged with the responsibility of ensuring that insurance companies maintain adequate capital and surplus and comply with a variety of operational standards. Insurance companies are generally required to file detailed annual and other reports with the insurance department of each jurisdiction in which they conduct business. Insurance departments are authorized to make periodic and other examinations of regulated insurers’ financial condition and operations to monitor financial stability of the insurers and to ensure adherence to statutory accounting principles and compliance with state insurance laws and regulations.

Insurance holding company laws enacted in many jurisdictions grant to insurance authorities the power to regulate acquisitions of insurers and certain other transactions involving insurers and to require periodic disclosure of certain information. These laws impose prior approval requirements for certain transactions between regulated insurers and their affiliates and generally regulate dividend and other distributions, including loans and cash advances, between regulated insurers and their affiliates. See the “Dividends” discussion in Item 5(c) for further information on these dividend limitations.

Under state insolvency and guaranty laws, regulated insurers can be assessed or required to contribute to state guaranty funds to cover policyholder losses resulting from insurer insolvencies. Insurers are also required by many states, as a condition of doing business in the state, to provide coverage to certain risks which are not insurable in the voluntary market. These “assigned risk” plans generally specify the types of insurance and the level of coverage which must be offered to such involuntary risks, as well as the allowable premium. Many states also have involuntary market plans which hire a limited number of servicing carriers to provide insurance to involuntary risks. These plans, through assessments, pass underwriting and administrative expenses on to insurers that write voluntary coverages in those states.

Insurance companies are generally required by insurance regulators to maintain sufficient surplus to support their writings. Although the ratio of writings to surplus that the regulators will allow is a function of a number of factors, including the type of business being written, the adequacy of the insurer’s reserves, the quality of the insurer’s assets, and the identity of the regulator, as a general rule, the regulators prefer that annual net premiums written be not more than three times the insurer’s total policyholders’ surplus. Thus, the amount of an insurer’s surplus may, in certain cases, limit its ability to grow its business.

Many states have laws and regulations that limit an insurer’s ability to exit a market. For example, certain states limit an automobile insurer’s ability to cancel and non-renew policies. Furthermore, certain states prohibit an insurer from withdrawing one or more lines of business from the state, except pursuant to a plan that is approved by the state insurance department. The state insurance department may disapprove a plan that may lead to market disruption. Laws and regulations that limit cancellation and non-renewal and that subject program withdrawals to prior approval requirements may restrict an insurer’s ability to exit unprofitable markets.

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Regulation of insurance constantly changes as real or perceived issues and developments arise. Some changes may be due to technical factors, such as changes in investment laws made to recognize new investment vehicles; other changes result from such general pressures as consumer resistance to price increases and concerns relating to insurer solvency. In recent years, legislation and voter initiatives have been introduced which deal with use of non-public consumer information, insurance rate development, rate determination and the ability of insurers to cancel or renew insurance policies, reflecting concerns about consumer privacy, coverage, availability, prices and alleged discriminatory pricing.

In 1999, Congress passed the Gramm-Leach-Bliley Act of 1999 (“GLB”), which among other things places new requirements on financial institutions, including insurance companies, designed to protect the “nonpublic personal information” of consumers. GLB requires each financial institution to provide to its customers a copy of the institution’s privacy policy at the commencement and at least annually during the term of the customer relationship. Subject to certain exceptions, GLB prohibits a financial institution from disclosing to nonaffiliated third parties any nonpublic personal information pertaining to its consumers, unless the financial institution first provides to its consumers a copy of its privacy policy and gives the consumers an opportunity to “opt out” of such disclosures. Various states have enacted or are expected to enact privacy legislation or regulations which may impose additional requirements. The Company is undertaking efforts to comply with such laws and regulations.

In some states, the automobile insurance industry has been under pressure in past years from regulators, legislators or special interest groups to reduce, freeze or set rates to or at levels that are not necessarily related to underlying costs, including initiatives to roll back automobile and other personal lines rates. This kind of activity has adversely affected, and may in the future adversely affect, the profitability and growth of the subsidiaries’ automobile insurance business in those jurisdictions, and may limit the subsidiaries’ ability to increase rates to compensate for increases in costs. Adverse legislative and regulatory activity limiting the subsidiaries’ ability to price automobile insurance adequately may occur in the future. The impact of these regulatory changes on the subsidiaries’ businesses cannot be predicted.

The state insurance regulatory framework has come under increased federal scrutiny, and certain state legislatures have considered or enacted laws that alter and, in many cases, expand state authority to regulate insurance companies and insurance holding company systems. Further, the National Association of Insurance Commissioners (NAIC) and state insurance regulators are re-examining existing laws and regulations, specifically focusing on insurance company investments, issues relating to the solvency of insurance companies and further limitations on the ability of regulated insurers to pay dividends. The NAIC also developed a risk-based capital (RBC) program to enable regulators to take appropriate and timely regulatory actions relating to insurers that show signs of weak or deteriorating financial conditions. RBC is a series of dynamic surplus-related formulas which contain a variety of factors that are applied to financial balances based on a degree of certain risks, such as asset, credit and underwriting risks. In addition, from time to time, the United States Congress and certain federal agencies investigate the current condition of the insurance industry to determine whether federal regulation is necessary.

The Company files statutory-based financial statements with state insurance departments in all states in which the Company is licensed. On January 1, 2001, significant changes to the statutory basis of accounting became effective. The cumulative effect of these changes, known as the Codification guidance, will be recorded as a direct adjustment to statutory surplus. The effect of adoption is expected to increase statutory surplus by approximately $300 million; the Company expects that statutory surplus after adoption will continue to be in excess of the regulatory risk-based capital requirements.

Statutory Accounting Principles

The Company’s results are reported in accordance with generally accepted accounting principles (GAAP), which differ from amounts reported under statutory accounting principles (SAP) prescribed by insurance regulatory authorities. Specifically, under GAAP:

1.   Commissions, premium taxes and other variable costs incurred in connection with writing new and renewal business are capitalized and amortized on a pro rata basis over the period in which the related premiums are earned, rather than expensed as incurred, as required by SAP.

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2.   Certain assets are included in the consolidated balance sheets, but are charged directly against statutory surplus under SAP. These assets consist primarily of premium receivables that are outstanding over 90 days, furniture and equipment and prepaid expenses.
 
3.   Amounts related to ceded reinsurance are shown gross as prepaid reinsurance premiums and reinsurance recoverables, rather than netted against unearned premium reserves and loss and loss adjustment expense reserves, respectively, as required by SAP.
 
4.   Fixed maturities securities, which are classified as available-for-sale, are reported at current market values, rather than at amortized cost, or the lower of amortized cost or market, depending on the specific type of security, as required by SAP. Equity securities are reported at quoted market values which may differ from the NAIC market values as required by SAP.
 
5.   Costs for computer software developed or obtained for internal use are capitalized and amortized over their useful    life, rather then expensed as incurred, as required by SAP.
 
6.   The differing treatment of income and expense items results in a corresponding difference in federal income tax expense.

Investments

The Company employs a conservative approach to investment and capital management intended to ensure that there is sufficient capital to support all the insurance premium that can be profitably written. The Company’s portfolio is invested primarily in short-term and intermediate-term, investment-grade fixed-income securities. The Company’s investment portfolio, at market value, was $6,983.3 million at December 31, 2000, compared to $6,427.7 million at December 31, 1999. Investment income is affected by shifts in the types of investments in the portfolio, changes in interest rates and other factors. Investment income, including net realized gains on security sales, before expenses and taxes, was $402.1 million in 2000, compared to $387.9 million in 1999 and $306.2 million in 1998. See Management’s Discussion and Analysis of Financial Condition and Results of Operations, on pages 42 through 46 of the Company’s Annual Report.

Employees

The number of employees, excluding temporary employees, at December 31, 2000, was 19,490.

Liability for Property-Casualty Losses and Loss Adjustment Expenses

The consolidated financial statements include the estimated liability for unpaid losses and loss adjustment expenses (LAE) of the Company’s insurance subsidiaries. Total loss reserves are established at a level that is intended to represent the middle of the reasonable range of loss reserve estimates. The liabilities for losses and LAE are determined using actuarial and statistical procedures and represent undiscounted estimates of the ultimate net cost of all unpaid losses and LAE incurred through December 31 of each year. These estimates are subject to the effect of future trends on claim settlement. These estimates are continually reviewed and adjusted as experience develops and new information becomes known. Such adjustments, if any, are reflected in the current results of operations.

The accompanying tables present an analysis of property-casualty losses and LAE. The following table provides a reconciliation of beginning and ending estimated liability balances for 2000, 1999 and 1998 on a GAAP basis.

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RECONCILIATION OF NET RESERVES FOR LOSSES AND LOSS ADJUSTMENT EXPENSES





                                 
(millions) 2000 1999 1998




Balance at January 1
$ 2,416.2 $ 2,188.6 $ 2,146.6



Less reinsurance recoverables on unpaid losses
216.0 242.8 279.1



Net balance at January 1
2,200.2 1,945.8 1,867.5



Incurred related to:
Current year
5,203.6 4,286.2 3,560.5
Prior years
75.8 (29.8 ) (184.2 )



Total incurred
5,279.4 4,256.4 3,376.3



Paid related to:
Current year
3,447.7 2,919.2 2,376.0
Prior years
1,246.6 1,082.8 922.0



Total paid
4,694.3 4,002.0 3,298.0



Net balance at December 31
2,785.3 2,200.2 1,945.8
Plus reinsurance recoverable on unpaid losses
201.1 216.0 242.8



Balance at December 31
$ 2,986.4 $ 2,416.2 $ 2,188.6





























The reconciliation above shows $75.8 million of adverse development, which emerged during 2000, in the 2000 liability and a positive emergence of $29.8 million shown in the 1999 liability, based on information known as of December 31, 2000 and December 31, 1999, respectively. Prior to 2000, the Company’s reserves developed conservatively. Beginning in 1999 and continuing throughout 2000, the Company experienced an increase in severity trends which led to adverse development on prior accident years in 2000, as compared to 1999 and 1998.

The anticipated effect of inflation is explicitly considered when estimating liabilities for losses and LAE. While anticipated increases due to inflation are considered in estimating the ultimate claim costs, the increase in average severities of claims is caused by a number of factors that vary with the individual type of policy written. Future average severities are projected based on historical trends adjusted for anticipated changes in underwriting standards, inflation, policy provisions and general economic trends. These anticipated trends are monitored based on actual development and are modified if necessary.

The Company has not entered into any loss reserve transfers or similar transactions having a material effect on earnings or reserves.

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ANALYSIS OF LOSS AND LOSS ADJUSTMENT EXPENSES DEVELOPMENT
(millions)

                                                   
YEAR ENDED 1990 1991 1992 1993 1994³ 1995







LIABILITY FOR UNPAID
LOSSES AND LAE¹
$ 791.6 $ 861.5 $ 956.4 $ 1,012.4 $ 1,098.7 $ 1,314.4
PAID (CUMULATIVE) AS OF:
One year later
322.4 353.4 366.8 417.0 525.3 593.0
Two years later
490.8 518.8 520.0 589.8 706.4 838.9
Three years later
570.4 583.2 598.2 664.1 810.6 960.1
Four years later
600.0 617.6 632.8 709.9 857.1 1,057.1
Five years later
613.6 635.8 658.6 729.8 892.7 1,092.5
Six years later
624.7 651.2 669.7 742.2 909.7
Seven years later
631.1 656.2 676.0 752.8
Eight years later
634.7 659.7 682.3
Nine years later
638.6 662.8
Ten years later
640.8
LIABILITY RE-ESTIMATED
AS OF:
One year later
748.8 810.0 857.9 869.9 1,042.1 1,208.6
Two years later
726.5 771.9 765.5 837.8 991.7 1,149.5
Three years later
712.7 718.7 737.4 811.3 961.2 1,118.6
Four years later
683.7 700.1 725.2 794.6 940.6 1,137.7
Five years later
666.3 695.1 717.3 782.9 945.5 1,153.3
Six years later
664.8 692.6 711.1 780.1 952.7
Seven years later
664.5 688.2 709.2 788.6
Eight years later
661.4 687.9 714.6
Nine years later
660.4 690.3
Ten years later
665.9
CUMULATIVE REDUNDANCY
(DEFICIENCY)
$ 125.7 $ 171.2 $ 241.8 $ 223.8 $ 146.0 $ 161.1
PERCENTAGE²
15.9 19.9 25.3 22.1 13.3 12.3

[Additional columns below]

[Continued from above table, first column(s) repeated]

                                           
YEAR ENDED 1996 1997 1998 1999 2000






LIABILITY FOR UNPAID
LOSSES AND LAE¹
$ 1,532.9 $ 1,867.5 $ 1,945.8 $ 2,200.2 $ 2,785.3
PAID (CUMULATIVE) AS OF:
One year later
743.6 922.0 1,082.8 1,246.5
Two years later
1,034.5 1,289.6 1,487.9
Three years later
1,266.1 1,474.9
Four years later
1,351.1
Five years later
Six years later
Seven years later
Eight years later
Nine years later
Ten years later
LIABILITY RE-ESTIMATED
AS OF:
One year later
1,429.6 1,683.3 1,916.0 2,276.0
Two years later
1,364.5 1,668.5 1,910.6
Three years later
1,432.3 1,673.1
Four years later
1,451.0
Five years later
Six years later
Seven years later
Eight years later
Nine years later
Ten years later
CUMULATIVE REDUNDANCY
(DEFICIENCY)
$ 81.9 $ 194.4 $ 35.2 $ (75.8 )
PERCENTAGE²
5.3 10.4 1.8 (3.4 )


    ¹ Represents loss and LAE reserves net of reinsurance recoverables on unpaid losses at the balance sheet date.
    ² Cumulative redundancy/(deficiency) ÷ liability for unpaid losses and LAE.
    ³ In 1994, based on a review of its total loss reserves, the Company eliminated its $71.0 million “supplemental reserve.”

The above table presents the development of balance sheet liabilities for 1990 through 1999. The top line of the table shows the estimated liability for unpaid losses and LAE recorded at the balance sheet date for each of the indicated years for the property-casualty insurance subsidiaries only. This liability represents the estimated amount of losses and LAE for claims that are unpaid at the balance sheet date, including losses that had been incurred but not reported.

The upper section of the table shows the cumulative amount paid with respect to the previously recorded liability as of the end of each succeeding year. The lower portion of the table shows the re-estimated amount of the previously recorded liability based on experience as of the end of each succeeding year. The estimate is increased or decreased as more information about the claims becomes known for individual years. For example, as of December 31, 2000 the companies had paid $662.8 million of the currently estimated $690.3 million of losses and LAE that had been incurred through the end of 1991; thus an estimated $27.5 million of losses incurred through 1991 remain unpaid as of the current financial statement date.

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The “Cumulative Redundancy/(Deficiency)” represents the aggregate change in the estimates over all prior years. For example, the 1990 liability has developed conservatively by $125.7 million over ten years. That amount has been reflected in income over the ten years and did not have a significant effect on the income of any one year. The effects on income during the past three years due to changes in estimates of the liabilities for losses and LAE is shown in the reconciliation table on page 8 as the “prior years” contribution to incurred losses and LAE.

In evaluating this information, note that each “cumulative redundancy/(deficiency)” amount includes the effects of all changes in amounts during the current year for prior periods. For example, the amount of the development related to losses settled in 1993, but incurred in 1990, will be included in the “cumulative redundancy/deficiency” amount for years 1990, 1991 and 1992. Conditions and trends that have affected development of the liability in the past may not necessarily occur in the future. Accordingly, it generally is not appropriate to extrapolate future development based on this table.

The Analysis of Loss and Loss Adjustment Expenses Development table on page 9 is constructed from Schedule P, Part-1, from the 1991 through 2000 Consolidated Annual Statements, as filed with the state insurance departments, and Schedules O and P filed for years prior to 1991. This development table differs from the development displayed in Schedule P, Part-2 due to the fact Schedule P, Part-2 excludes unallocated loss adjustment expenses and reflects the change in the method of accounting for salvage and subrogation for 1994 and prior.

      (d) Financial Information about Foreign and Domestic Operations

The Company operates throughout the United States. The Company ceased writing new business in Canada in 1999.

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ITEM 2. PROPERTIES

The Company’s corporate office complex is located on a 42-acre parcel in Mayfield Village, Ohio. This complex contains approximately 624,800 square feet and is owned by a subsidiary.

The Company also owns seven other buildings in suburbs adjoining the corporate office complex (excluding the buildings described in the following paragraph), four buildings in Tampa, Florida, and a building in each of the following cities: Tempe, Arizona; Ft. Lauderdale, Florida; Albany, New York; Tigard, Oregon; Plymouth Meeting, Pennsylvania; and Austin, Texas. Four of these buildings are partially leased to non-affiliates. In total, these buildings contain approximately 1,450,000 square feet of office, warehouse and training facility space and are owned by subsidiaries of the Company. These locations are occupied by the Company’s business units or other operations and are not segregated by industry segment. In addition, the Company owns two buildings in Tampa, Florida that are currently for sale, which are partially leased to non-affiliates.

The Company has constructed a corporate office complex in Mayfield Village, Ohio, near the site of its corporate headquarters, containing a total of approximately 732,300 square feet, and a parking garage, at an estimated cost of $129.0 million. As of December 31, 2000, $119.1 million has been paid. The first building was completed in May 1999. The next two buildings were completed in the first quarter of 2000. The parking garage and fourth building were completed in the fourth quarter of 2000. The fifth building was completed in the first quarter of 2001. The construction project is being funded through operating cash flows.

The Company leases approximately 435,800 square feet of office and warehouse space at various locations throughout the United States for its other business units and staff functions. In addition, the Company leases 395 claim offices, consisting of approximately 1,975,000 square feet, at various locations throughout the United States. These leases are generally short-term to medium-term leases of standard commercial office space.

As the Company continues to grow, it expects that it will need additional space and is actively engaged in seeking out additional locations to meet its current and anticipated needs.

ITEM 3. LEGAL PROCEEDINGS

Incorporated by reference from Note 7, Litigation, on page 37 of the Company’s Annual Report.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

None.

EXECUTIVE OFFICERS OF THE REGISTRANT

Incorporated by reference from information with respect to executive officers of The Progressive Corporation and its subsidiaries set forth in Item 10 in Part III of this Annual Report on Form 10-K.

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PART II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

      (a) Market Information

The Company’s Common Shares are traded on the New York Stock Exchange under the symbol PGR. The high and low prices set forth below are as reported on the consolidated transaction reporting system.

                                         
Dividends
Year Quarter High Low Close Per Share






2000
1 $ 85.75 $ 45.00 $ 76.06 $ .065
2 100.00 60.00 74.00 .065
3 85.38 62.25 81.88 .070
4 111.00 69.63 103.63 .070




$ 111.00 $ 45.00 $ 103.63 $ .270




1999
1 $ 174.25 $ 115.44 $ 143.50 $ .065
2 152.13 127.38 145.00 .065
3 144.94 81.50 81.69 .065
4 97.63 68.50 73.13 .065




$ 174.25 $ 68.50 $ 73.13 $ .260




The closing price of the Company’s Common Shares on February 28, 2001 was $99.00.

      (b) Holders

There were 3,733 shareholders of record on February 28, 2001.

      (c) Dividends

Statutory policyholders’ surplus was $2,177.0 million and $2,258.9 million at December 31, 2000 and 1999, respectively. Generally, under state insurance laws, the net admitted assets of insurance subsidiaries available for transfer to a corporate parent are limited to those net admitted assets, as determined in accordance with SAP, which exceed minimum statutory capital requirements. At December 31, 2000, $285.0 million of consolidated statutory policyholders’ surplus represents net admitted assets of the insurance subsidiaries that are required to meet minimum statutory surplus requirements in the subsidiaries’ states of domicile. Furthermore, state insurance laws limit the amount that can be paid as a dividend or other distribution in any given year without prior regulatory approval and adequate policyholders’ surplus must be maintained to support premiums written. Based on the dividend laws currently in effect, the insurance subsidiaries may pay aggregate dividends to the corporate parent of $171.0 million in 2001 out of statutory policyholders’ surplus, without prior approval from regulatory authorities.

      (d) Repurchases

In April 1996, the Board of Directors authorized the repurchase of up to 6,000,000 Common Shares. The Company may purchase its shares from time to time, in the open market or otherwise, when opportunities exist to buy at attractive prices or for purposes which are otherwise in the best interest of the Company. There have been 751,992 shares repurchased under this authorization as of December 31, 2000.

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ITEM 6. SELECTED FINANCIAL DATA

(millions — except per share amounts)

                                           
For the years ended December 31,

2000 1999 1998 1997 1996





Total revenues
$ 6,771.0 $ 6,124.2 $ 5,292.4 $ 4,608.2 $ 3,478.4
Operating income
55.4 266.7 449.3 336.0 309.1
Net income
46.1 295.2 456.7 400.0 313.7
Per share:
Operating income¹
.75 3.58 6.01 4.46 4.12
Net income¹
.62 3.96 6.11 5.31 4.14
Dividends
.270 .260 .250 .240 .230
Total assets
10,051.6 9,704.7 8,463.1 7,559.6 6,183.9
Debt outstanding
748.8 1,048.6 776.6 775.9 775.7


    ¹ Presented on a diluted basis. In 1997, the Company adopted Statement of Financial Accounting Standards (SFAS) 128 “Earnings Per Share,” and, as a result, restated prior periods per share amounts, if applicable.

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ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS.

Incorporated by reference from Management’s Discussion and Analysis of Financial Condition and Results of Operations on pages 42 through 46 of the Company’s 2000 Annual Report.

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The quantitative and qualitative disclosures about market risk are incorporated by reference from the “Investments” section of Management’s Discussion and Analysis of Financial Condition and Results of Operations set forth in Item 7 above. Additional information is incorporated by reference from the Company’s Annual Report on pages 52 and 53.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

The Consolidated Financial Statements of the Company, along with the related notes, supplementary data and report of independent accountants, are incorporated by reference from the Company’s Annual Report, pages 26 through 41 and pages 47 through 55.

                     

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE

      None.

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PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

Information relating to all of the directors and the individuals who have been nominated for election as directors at the 2001 Annual Meeting of Shareholders of the Registrant, is incorporated herein by reference from the section entitled “Election of Directors” in the Proxy Statement, pages 2 through 4.

Information relating to executive officers of the Registrant and its subsidiaries follows. Unless otherwise indicated, the executive officer has held the position(s) indicated for at least the last five years.

             
Offices Held and
Name Age Last Five Years' Business Experience



Peter B. Lewis 67 Chairman of the Board; President prior to January 2001; Chief Executive Officer during 2000 and prior to January 1999; Chief Executive Officer — Insurance Operations during 1999; President, Chairman of the Board and Chief Executive Officer of Progressive Casualty Insurance Company, the principal subsidiary of the Registrant prior to March 2000
Glenn M. Renwick 45 President and Chief Executive Officer since January 2001; Chief Executive Officer —Insurance Operations during 2000; Chief Information Officer from January 1998 to March 2000; Consumer Marketing Process Leader from March 1996 to December 1997; Director of Consumer Marketing prior to March 1996; President, Chairman of the Board and Chief Executive Officer of Progressive Casualty Insurance Company, the principal subsidiary of the Registrant since March 2000
Alan R. Bauer 48 Internet Business Leader since January 1999; International/Internet Officer from December 1996 to December 1998; Independent Agent Marketing Process Leader from March 1996 to December 1996; West Division President prior to March 1996
Jeffrey W. Basch 42 Vice President since December 1999; Chief Accounting Officer
Charles E. Jarrett 43 Secretary of the Registrant since February 2001; Chief Legal Officer since November 2000; Partner at Baker & Hostetler LLP, which is the principal outside law firm of the Registrant, prior to November 2000
W. Thomas Forrester 52 Chief Financial Officer and Treasurer since January 1999; Ownership Process Leader from March 1996 to December 1998; Central States Division President prior to April 1996
Thomas A. King 41 Vice President since December 1999; Corporate Controller since March 1998; General Manager of Minnesota and Wisconsin prior to March 1998
Moira A. Lardakis 49 Chief Communications Officer since January 1999; Community Manager Support Process Leader during 1998; General Manager of Ohio Business Unit from March 1996 to December 1997; Ohio Division President prior to March 1996
Brian J. Passell 44 Claims Business Leader since January 1999; General Manager of Pennsylvania from March 1996 to December 1998; New York Division Claim Manager prior to March 1996
Tiona M. Thompson 50 Chief Human Resources Officer

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Offices Held and
Name Age Last Five Years' Business Experience



Raymond M. Voelker 37 Chief Information Officer since April 2000; Information Technology Executive — Claims and Infrastructure Technologies from December 1999 to March 2000; Claims Technology Executive from January 1999 to November 1999; Information Systems Executive — Call Center Technology from September 1997 to December 1998; Information Systems Executive — Operations prior to September 1997
Richard H. Watts 46 Direct Business Leader since January 2000; General Manager of Northeast Ohio prior to January 2000
Robert T. Williams 44 Agent Business Leader since April 2000; Chief Pricing/Product Officer from January 1999 to March 2000; Product Process Leader during 1998; General Manager of New York Business Unit from March 1996 to December 1997; New York Division President prior to April 1996; Manager of Special Lines prior to March 1997

Update on Former Executive Officer. Effective March 19, 2001, Charles B. Chokel, the Company's former Executive Vice-President and Chief Investments and Capital Officer, accepted a position with another company.

Section 16(a) Beneficial Ownership Reporting Compliance. The February 4, 1999, purchase of 500 shares by James E. Bennett III was reported in a Form 4 filed on August 2, 2000.

ITEM 11. EXECUTIVE COMPENSATION

Incorporated by reference from the section of the Proxy Statement entitled “Executive Compensation,” pages 11 through 23.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND
MANAGEMENT

Incorporated by reference from the section of the Proxy Statement entitled “Security Ownership of Certain Beneficial Owners and Management,” pages 8 through 10.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

Incorporated by reference from the section of the Proxy statement entitled “Election of Directors — Certain Relationships and Related Transactions,” pages 5 and 6.

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PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON
FORM 8-K.

             
(a)(1) Listing of Financial Statements
The following consolidated financial statements of the Registrant and its subsidiaries included in the Registrant’s Annual Report, are incorporated by reference in Item 8:
        Report of Independent Accountants
        Consolidated Statements of Income — For the Years Ended December 31, 2000, 1999 and 1998
        Consolidated Balance Sheets — December 31, 2000 and 1999
        Consolidated Statements of Changes in Shareholders’ Equity — For the Years Ended December 31, 2000, 1999 and 1998
        Consolidated Statements of Cash Flows — For the Years Ended December 31, 2000, 1999 and 1998
        Notes to Consolidated Financial Statements
        Supplemental Information*
*Not covered by Report of Independent Accountants.
(a)(2) Listing of Financial Statement Schedules
The following financial statement schedules of the Registrant and its subsidiaries, Report of Independent Accountants and Consent of Independent Accountants are included in Item 14(d):
        Schedules
        Report of Independent Accountants
        Consent of Independent Accountants
        Schedule I — Summary of Investments - Other than Investments in Related Parties
        Schedule II — Condensed Financial Information of Registrant
        Schedule III — Supplementary Insurance Information

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        Schedule IV — Reinsurance
        Schedule VI — Supplemental Information Concerning Property — Casualty Insurance Operations
        No other schedules are required to be filed herewith pursuant to Article 7 of Regulation S-X.
(a)(3)         Listing of Exhibits
        See exhibit index contained herein at pages 33 through 37. Management contracts and compensatory plans and arrangements are identified in the Exhibit Index as Exhibit Nos. (10)(C) through (10)(U).
(b) Reports on Form 8-K
        On December 21, 2000, the Registrant filed a Current Report on Form 8-K, dated December 15, 2000, reporting certain changes in the senior management of the Registrant.
(c) Exhibits
        The exhibits in response to this portion of Item 14 are submitted concurrently with this report.
(d) Financial Statement Schedules
        The response to this portion of Item 14 is located at pages 24 through 32.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

             
THE PROGRESSIVE CORPORATION
March 29, 2001
BY: /s/ Glenn M. Renwick

Glenn M. Renwick
Director, President
and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant in the capacities and on the dates indicated.

                         
/s/ Peter B. Lewis
Director, Chairman of the Board March 29, 2001

Peter B. Lewis
/s/ Glenn M. Renwick
Director, President and Chief Executive Officer March 29, 2001

Glenn M. Renwick
/s/ W. Thomas Forrester
Treasurer and Chief Financial Officer March 29, 2001

W. Thomas Forrester
/s/ Jeffrey W. Basch
Vice President and Chief Accounting Officer March 29, 2001

Jeffrey W. Basch
*
Director March 29, 2001

Milton N. Allen
*
Director March 29, 2001

B. Charles Ames
*
Director March 29, 2001

James E. Bennett III
*
Director March 29, 2001

Charles A. Davis

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*
Director March 29, 2001

Stephen R. Hardis
*
Director March 29, 2001

Janet Hill
*
Director March 29, 2001

Jeffrey D. Kelly
*
Director March 29, 2001

Norman S. Matthews
*
Director March 29, 2001

Donald B. Shackelford

*   CHARLES E. JARRETT, by signing his name hereto, does sign this document on behalf of the persons indicated above pursuant to a power of attorney duly executed by such persons.
                   
By /s/ Charles E. Jarrett
March 29, 2001
Charles E. Jarrett
Attorney-in-fact

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ANNUAL REPORT ON FORM 10-K

ITEM 14(d)

FINANCIAL STATEMENT SCHEDULES

YEAR ENDED DECEMBER 31, 2000

THE PROGRESSIVE CORPORATION

MAYFIELD VILLAGE, OHIO

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REPORT OF INDEPENDENT ACCOUNTANTS ON
FINANCIAL STATEMENT SCHEDULES

To the Board of Directors and Shareholders,
The Progressive Corporation:

Our audits of the consolidated financial statements referred to in our report dated January 24, 2001 appearing in the 2000 Annual Report to Shareholders of The Progressive Corporation (which report and consolidated financial statements are incorporated by reference in this Annual Report on Form 10-K) also included an audit of the financial statement schedules listed in Item 14(a)(2) of this Form 10-K. In our opinion, these financial statement schedules present fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements.

PRICEWATERHOUSECOOPERS LLP

Cleveland, Ohio
January 24, 2001

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CONSENT OF INDEPENDENT ACCOUNTANTS

To the Board of Directors and Shareholders,
The Progressive Corporation:

We hereby consent to the incorporation by reference in the Registration Statement on:

                 
Form Filing No. Filing Date



S-8
333-41238 July 12, 2000
S-8
333-51613 May 1, 1998
S-8
333-25197 April 15, 1997
S-8
33-57121 December 29, 1994
S-8
33-64210 June 10, 1993
S-8
33-51034 August 20, 1992
S-8
33-46944 April 3, 1992
S-8
33-38793 February 4, 1991
S-8
33-38107 December 6, 1990
S-8
33-37707 November 9, 1990
S-8
33-33240 January 31, 1990
S-8
33-16509 August 14, 1987

of The Progressive Corporation of our report dated January 24, 2001 relating to the financial statements, which appears in the Annual Report to Shareholders, which is incorporated in this Annual Report on Form 10-K. We also consent to the incorporation by reference of our report dated January 24, 2001 relating to the financial statement schedules, which appears in this Form 10-K.

PRICEWATERHOUSECOOPERS LLP

Cleveland, Ohio
March 28, 2001

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SCHEDULE I — SUMMARY OF INVESTMENTS — OTHER
THAN INVESTMENTS IN RELATED PARTIES

THE PROGRESSIVE CORPORATION AND SUBSIDIARIES

(millions)

                             
December 31, 2000

Amount At Which
Shown In The
Type of Investment Cost Market Value Balance Sheet

Fixed Maturities:
Available-for-sale:
United States Government and government agencies and authorities
$ 447.8 $ 450.7 $ 450.7
States, municipalities and political subdivisions
1,006.8 1,025.4 1,025.4
Asset-backed securities
2,187.1 2,204.5 2,204.5
Foreign government obligations
39.0 38.8 38.8
Corporate and other debt securities
1,052.3 1,055.8 1,055.8
Redeemable preferred stock
8.9 8.9 8.9



Total fixed maturities
4,741.9 4,784.1 4,784.1



Equity securities:
Common stocks:
Public utilities
10.1 10.5 10.5
Banks, trust and insurance companies
337.7 372.4 372.4
Industrial, miscellaneous and all other
793.5 815.8 815.8
Nonredeemable preferred stocks
806.3 813.7 813.7



Total equity securities
1,947.6 2,012.4 2,012.4



Short-term investments
186.8 186.8 186.8



Total investments
$ 6,876.3 $ 6,983.3 $ 6,983.3



The Company did not have any securities of one issuer with an aggregate cost or market value exceeding 10% of total shareholders’ equity at December 31, 2000.

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SCHEDULE II — CONDENSED FINANCIAL INFORMATION OF REGISTRANT

CONDENSED STATEMENTS OF INCOME

THE PROGRESSIVE CORPORATION (PARENT COMPANY)

(millions)

                           
Years Ended December 31,

2000 1999 1998



Revenues
Dividends from subsidiaries*
$ 167.0 $ 95.4 $ 151.0
Intercompany investment income*
43.0 41.2 25.9



210.0 136.6 176.9



Expenses
Interest expense
80.4 79.5 64.5
Other operating costs and expenses
1.3 .6 5.2



81.7 80.1 69.7



Operating income and income before income taxes and other items below
128.3 56.5 107.2
Income tax benefit
(13.9 ) (14.2 ) (16.2 )



Income before equity in undistributed earnings of subsidiaries
142.2 70.7 123.4
Equity in undistributed net income (loss) of consolidated subsidiaries*
(96.1 ) 224.5 333.3



Net income
$ 46.1 $ 295.2 $ 456.7




*   Eliminated in consolidation.

See notes to condensed financial statements.

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SCHEDULE II — CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

CONDENSED BALANCE SHEETS

THE PROGRESSIVE CORPORATION (PARENT COMPANY)

(millions)

                         
December 31,

2000 1999


ASSETS
Investment in non-consolidated affiliates
$ .4 $ .4
Investment in subsidiaries*
3,085.2 3,076.0
Receivable from subsidiary*
550.9 745.7
Intercompany receivable*
21.3
Income taxes
12.9
Other assets
16.4 18.5


TOTAL ASSETS
$ 3,674.2 $ 3,853.5


LIABILITIES AND SHAREHOLDERS’ EQUITY
Accounts payable and accrued expenses
$ 42.1 $ 39.3
Intercompany payable*
20.5
Income taxes payable
20.8
Debt
741.5 1,040.9


Total liabilities
804.4 1,100.7


Shareholders’ equity:
Common Shares, $1.00 par value, authorized 300.0 shares, issued 83.1, including treasury shares of 9.6 and 10.0
73.5 73.1
Paid-in capital
511.2 481.6
Accumulated other comprehensive income:
Net unrealized appreciation (depreciation) of investment in equity securities of consolidated subsidiaries
69.5 (3.4 )
Other
(4.8 ) (9.0 )
Retained earnings
2,220.4 2,210.5


Total shareholders’ equity
2,869.8 2,752.8


TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
$ 3,674.2 $ 3,853.5



*   Eliminated in consolidation.

See notes to condensed financial statements.

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SCHEDULE II — CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

CONDENSED STATEMENTS OF CASH FLOWS

THE PROGRESSIVE CORPORATION (PARENT COMPANY)

(millions)

                             
Years Ended December 31,

2000 1999 1998



CASH FLOWS FROM OPERATING ACTIVITIES:
Net income
$ 46.1 $ 295.2 $ 456.7
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Equity in income of consolidated subsidiaries
(70.9 ) (319.9 ) (484.3 )
Changes in:
Intercompany receivable or payable
(41.8 ) 30.4 (37.8 )
Accounts payable and accrued expenses
2.8 6.4 9.3
Income taxes
33.7 6.8 9.2
Tax benefits from exercise of stock options
11.3 20.4 25.6
Other, net
1.9 2.5 (6.1 )



Net cash provided by (used in) operating activities
(16.9 ) 41.8 (27.4 )
CASH FLOWS FROM INVESTING ACTIVITIES:
Additional investments in equity securities of consolidated subsidiaries
(28.3 ) (90.2 ) (124.1 )
Dividends received from consolidated subsidiaries
167.0 95.4 151.0



Net cash provided by investing activities
138.7 5.2 26.9
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from exercise of stock options
18.6 12.6 11.5
Proceeds from Debt
293.7
Payments of Debt
(300.0 ) (30.0 )
Receivable from subsidiary
194.8 (304.6 ) 48.3
Dividends paid to shareholders
(19.8 ) (19.0 ) (18.1 )
Acquisition of treasury shares
(17.8 ) (.6 ) (42.6 )
Other, net
2.4 .9 1.4



Net cash provided by (used in) financing activities
(121.8 ) (47.0 ) .5



Change in cash
Cash, beginning of year



Cash, end of year
$ $ $



See notes to condensed financial statements.

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SCHEDULE II — CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

NOTES TO CONDENSED FINANCIAL STATEMENTS

The accompanying condensed financial statements of The Progressive Corporation (the “Registrant”) should be read in conjunction with the consolidated financial statements and notes thereto of The Progressive Corporation and subsidiaries included in the Registrant’s 2000 Annual Report.

STATEMENTS OF CASH FLOWS — For the purpose of the Statements of Cash Flows, cash includes only bank demand deposits. The Registrant paid income taxes of $13.8 million in 2000, and $116.5 million and $235.9 million in 1999 and 1998, respectively. Total interest paid was $81.1 million for 2000 and $72.4 million for 1999 and $63.8 million in 1998.

DEBT — Debt at December 31 consisted of:

                                 
2000 1999


Market Market
(millions) Cost Value Cost Value




6 5/8% Senior Notes due 2029 (issued: $300.0, March 1999)
$ 293.8 $ 257.4 $ 293.7 $ 254.1
7.30% Notes due 2006 (issued: $100.0, May 1996)
99.7 102.4 99.7 98.0
6.60% Notes due 2004 (issued: $200.0, January 1994)
199.4 200.3 199.3 193.7
7% Notes due 2013 (issued: $150.0, October 1993)
148.6 144.6 148.5 138.8
10% Notes due 2000 (issued: $150.0, December 1988)
149.9 154.3
10 1/8% Subordinated Notes due 2000 (issued: $150.0, December 1988)
149.8 154.5




$ 741.5 $ 704.7 $ 1,040.9 $ 993.4




Debt includes amounts the Registrant has borrowed and contributed to the capital of its insurance subsidiaries or borrowed for other long-term purposes. Market values are obtained from publicly quoted sources.

All debt is noncallable, except for the 6 5/8% Senior Notes which may be redeemed all or in part at any time, subject to a “make whole” provision; interest is payable semiannually.

In May 1990, the Registrant entered into a revolving credit arrangement with National City Bank, which is reviewed by the bank annually. Under this agreement, the Registrant has the right to borrow up to $10.0 million. By selecting from available credit options, the Registrant may elect to pay interest at rates related to the London interbank offered rate, the bank’s base rate or at a money market rate. A commitment fee is payable on any unused portion of the committed amount at the rate of .125% per annum. During 2000, the Company borrowed $2.5 million for one day at an average interest rate of 7%. The Registrant had no borrowings under this arrangement at December 31, 2000 and 1999.

Aggregate principal payments on debt outstanding at December 31, 2000 are $0 for 2001, 2002, and 2003, $200.0 for 2004 and $0 for 2005, and $550.0 million thereafter.

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SCHEDULE II — CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

NOTES TO CONDENSED FINANCIAL STATEMENTS

INCOME TAXES —The Registrant files a consolidated Federal income tax return with all eligible subsidiaries. The Federal income taxes in the accompanying Condensed Balance Sheets represent amounts recoverable from the Internal Revenue Service by the Registrant as agent for the consolidated tax group. The Registrant and its subsidiaries have adopted, pursuant to a written agreement, a method of allocating consolidated Federal income taxes. Amounts allocated to the subsidiaries under the written agreement are included in Intercompany Receivable or Payable from Subsidiaries in the accompanying Condensed Balance Sheets.

INVESTMENTS IN CONSOLIDATED SUBSIDIARIES —The Registrant, through its investment in consolidated subsidiaries, recognizes the changes in unrealized gains (losses) on available-for-sale securities of the subsidiaries. These amounts were:

                           
(millions) 2000 1999 1998



Unrealized gains (losses):
Available-for-sale: fixed maturities
$ 160.4 $ (165.6 ) $ (7.2 )
                 equity securities
(48.0 ) (14.1 ) (6.9 )
Deferred income taxes
(39.5 ) 63.0 5.1



$ 72.9 $ (116.7 ) $ (9.0 )



OTHER MATTERS —The information relating to incentive compensation plans is incorporated by reference from Note 6, Employee Benefit Plans, “Incentive Compensation Plans” on pages 36 and 37 of the Registrant’s 2000 Annual Report.

RECLASSIFICATIONS —Certain amounts in the financial statements for prior periods were classified to conform with the 2000 presentation.

29


Table of Contents

SCHEDULE III — SUPPLEMENTARY INSURANCE INFORMATION

THE PROGRESSIVE CORPORATION AND SUBSIDIARIES

(millions)

                                           
Future
policy Other
benefits, policy
Deferred losses, claims
policy claims and and
acquisition loss Unearned benefits Premium
Segment costs(1) expenses(1) premiums(1) payable(1) revenue

Year ended December 31, 2000:
Personal Lines
$ 5,864.0
Other
484.4

Total
$ 309.9 $ 2,986.4 $ 2,636.5 $ $ 6,348.4





Year ended December 31, 1999:
Personal Lines
$ 5,294.1
Other
389.5

Total
$ 343.4 $ 2,416.2 $ 2,781.4 $ $ 5,683.6





Year ended December 31, 1998:
Personal Lines
$ 4,580.7
Other
367.3

Total
$ 299.1 $ 2,188.6 $ 2,329.7 $ $ 4,948.0






[Additional columns below]

[Continued from above table, first column(s) repeated]

                                           
Benefits, Amortization
claims, of deferred
losses and policy Other Net
Investment settlement acquisition operating premiums
Segment income(1)(2) expenses costs expenses written

Year ended December 31, 2000:
Personal Lines
$ 4,933.9 $ 720.7 $ 514.1 $ 5,651.5
Other
345.5 67.3 45.2 544.6





Total
$ 385.2 $ 5,279.4 $ 788.0 $ 559.3 $ 6,196.1





Year ended December 31, 1999:
Personal Lines
$ 4,002.7 $ 691.4 $ 536.8 $ 5,702.4
Other
253.7 53.6 47.0 422.3





Total
$ 340.7 $ 4,256.4 $ 745.0 $ 583.8 $ 6,124.7





Year ended December 31, 1998:
Personal Lines
$ 3,164.4 $ 610.6 $ 444.2 $ 4,922.3
Other
211.9 49.3 51.6 377.4





Total
$ 294.8 $ 3,376.3 $ 659.9 $ 495.8 $ 5,299.7







(1)   The Company does not allocate assets or investment income to operating segments.
(2)   Excluding investment expenses of $9.1 million in 2000, $9.5 million in 1999 and $7.4 million in 1998.

30


Table of Contents

SCHEDULE IV — REINSURANCE

THE PROGRESSIVE CORPORATION AND SUBSIDIARIES

(millions)

                                           
Assumed Percentage
Year Ended Ceded to From of Amount

Other Other Assumed
December 31, 2000 Gross Amount Companies Companies Net Amount to Net






Premiums earned:
Property and liability
$ 6,547.0 $ 198.6 $ $ 6,348.4





December 31, 1999
Premiums earned:
Property and liability
$ 5,853.5 $ 169.9 $ $ 5,683.6





December 31, 1998
Premiums earned:
Property and liability
$ 5,100.5 $ 152.5 $ $ 4,948.0





31


Table of Contents

SCHEDULE VI -SUPPLEMENTAL INFORMATION CONCERNING PROPERTY —CASUALTY INSURANCE
OPERATIONS

THE PROGRESSIVE CORPORATION AND SUBSIDIARIES

(millions)

                         
Losses and Loss Adjustment Paid Losses and
Expenses Incurred Related to Loss Adjustment

Expenses

Year Ended Current Year Prior Years



December 31, 2000
$ 5,203.6 $ 75.8 $ 4,694.3



December 31, 1999
$ 4,286.2 $ (29.8 ) $ 4,002.0



December 31, 1998
$ 3,560.5 $ (184.2 ) $ 3,298.0



Pursuant to Rule 12-18 of Regulation S-X. See Schedule III, page 30, for the additional information required in Schedule VI.

32


Table of Contents

EXHIBIT INDEX
             
Exhibit No.
Under Reg. Form 10-K If Incorporated by Reference, Documents with
S-K, Item 601 Exhibit No. Description of Exhibit Which Exhibit was Previously Filed with SEC




(3)(i) 3(A) Amended Articles of Incorporation, as amended, of The Progressive Corporation Registration Statement No. 333-51613 (Filed with SEC on May 1, 1998; see Exhibit 4(C) therein)
(3)(ii) 3(B) Code of Regulations of Progressive Registration Statement No. 333-41238 (Filed with SEC on July 12, 2000; see Exhibit 4(d) therein)
(4) 4(A) Indenture dated as of November 15, 1988 between Progressive and State Street Bank and Trust Company (successor in interest to Rhode Island Hospital Trust National Bank), as Trustee (“Subordinated Indenture”) (including Table of Contents and cross-reference sheet) Annual Report on Form 10-K (Filed with SEC on March 30, 2000; see Exhibit 4(A) therein)
(4) 4(B) Form of 10 1/8% Subordinated Notes due 2000 issued in the aggregate principal amount of $150,000,000 under the Subordinated Indenture Annual Report on Form 10-K (filed with SEC on March 30, 2000; see Exhibit 4(B) therein)
(4) 4(C) Indenture dated as of November 15, 1988 between Progressive and State Street Bank and Trust Company (successor in interest to The First National Bank of Boston), as Trustee (“1988 Senior Indenture”) (including Table of Contents and cross-reference sheet) Annual Report on Form 10-K (Filed with SEC on March 30, 2000; see Exhibit 4(C) therein)
(4) 4(D) Form of 10% Notes due 2000 issued in the aggregate principal amount of $150,000,000 under the 1988 Senior Indenture Annual Report on Form 10-K (Filed with SEC on March 30, 2000; see Exhibit 4(D) therein)
(4) 4(E) $10,000,000 Unsecured Line of Credit with National City Bank (dated May 23, 1990; renewed May 20, 1992; amended February 1, 1994 and May 1, 1997) Annual Report on Form 10-K (Filed with SEC on March 27, 1998; see Exhibit 4(F) therein)

33


Table of Contents

EXHIBIT INDEX
             
Exhibit No.
Under Reg. Form 10-K If Incorporated by Reference, Documents with
S-K, Item 601 Exhibit No. Description of Exhibit Which Exhibit was Previously Filed with SEC




(4) 4(F) Indenture dated as of September 15, 1993 between Progressive and State Street Bank and Trust Company (successor in interest to The First National Bank of Boston), as Trustee (“1993 Senior Indenture”) (including Table of Contents and cross-reference sheet) Registration Statement No. 333-48935 (Filed with SEC on March 31, 1998; see Exhibit 4.1 therein)
(4) 4(G) Form of 7% Notes due 2013 issued in the aggregate principal amount of $150,000,000 under the 1993 Senior Indenture Annual Report on Form 10-K (Filed with SEC on March 27, 1999; see Exhibit 4(H) therein)
(4) 4(H) Form of 6.60% Notes due 2004 issued in the aggregate principal amount of $200,000,000 under the 1993 Senior Indenture Annual Report on Form 10-K (filed with SEC on March 30, 2000; see Exhibit 4(H) therein)
(4) 4(I) First Supplemental Indenture dated March 15, 1996 between Progressive and State Street Bank and Trust Company, evidencing the designation of State Street Bank and Trust Company as successor Trustee under the 1993 Senior Indenture Registration Statement No. 333-0175 (Filed with SEC on March 15, 1996; see Exhibit 4.2 therein)
(4) 4(J) Form of 7.30% Notes due 2006, issued in the aggregate principal amount of $100,000,000 under the 1993 Senior Indenture, as amended and supplemented Contained in Exhibit Binder
(4) 4(K) Second Supplemental Indenture dated February 26, 1999 between Progressive and State Street Bank and Trust Company, as Trustee, supplementing and amending the 1993 Senior Indenture Current Report on Form 8-K (Filed with SEC on February 26, 1999; see Exhibit 4.4 therein)
(4) 4(L) Form of 6 5/8% Senior Notes due 2029, issued in the aggregate principal amount of $300,000,000 under the 1993 Senior Indenture, as amended and supplemented Current Report on Form 8-K (Filed with SEC on February 26, 1999; see Exhibit 4.5 therein)

34


Table of Contents

EXHIBIT INDEX
             
Exhibit No.
Under Reg. Form 10-K If Incorporated by Reference, Documents with
S-K, Item 601 Exhibit No. Description of Exhibit Which Exhibit was Previously Filed with SEC




(10)(i) 10(A) Construction Agreement dated April 6, 1998 between Progressive Casualty Insurance Company and the Whiting-Turner Construction Company for the Corporate Office Complex in Mayfield Village, Ohio Quarterly Report on Form 10-Q (Filed with SEC on August 14, 1998; see Exhibit 10 therein)
(10)(i) 10(B) Development Agreement by and between G.P. Ohio, L.L.C. (as “Developer”) and Progressive Casualty Insurance Company (as “Progressive”) Annual Report on Form 10-K (filed with SEC on March 30, 2000; see Exhibit 10(C) therein)
(10)(ii) 10(C) Aircraft Purchase Agreement Annual Report on Form 10-K (filed with SEC on March 30, 2000; see Exhibit 10(D) therein)
(10)(ii) 10(D) Aircraft Management Agreement Annual Report on Form 10-K (filed with SEC on March 30, 2000; see Exhibit 10(E) therein)
(10)(iii) 10(E) The Progressive Corporation 1999 Gainsharing Plan Annual Report on Form 10-K (filed with SEC on March 27, 1999; see Exhibit 10(D) therein)
(10)(iii) 10(F) The Progressive Corporation 2000 Gainsharing Plan Annual Report on Form 10-K (filed with SEC on March 30, 2000; see Exhibit 10(H) therein)
(10)(iii) 10(G) The Progressive Corporation 2001 Gainsharing Plan Contained in Exhibit Binder
(10)(iii) 10(H) The Progressive Corporation 1999 Executive Bonus Plan (as amended on February 14, 2001) Contained in Exhibit Binder
(10)(iii) 10(I) The Progressive Corporation Directors Deferral Plan (Amendment and Restatement), as further amended on October 25, 1996 Contained in Exhibit Binder

35


Table of Contents

EXHIBIT INDEX
             
Exhibit No.
Under Reg. Form 10-K If Incorporated by Reference, Documents with
S-K, Item 601 Exhibit No. Description of Exhibit Which Exhibit was Previously Filed with SEC




(10)(iii) 10(J) The Progressive Corporation 1989 Incentive Plan (amended and restated as of April 24, 1992, as further amended on July 1, 1992 and February 5, 1993) Annual Report on Form 10-K (Filed with SEC on March 27, 1999; see Exhibit 10(H) therein)
(10)(iii) 10(K) The Progressive Corporation 1998 Directors’ Stock Option Plan Annual Report on Form 10-K/A-No. 1 (Filed with SEC on March 30, 1998; see Exhibit 10(H) therein)
(10)(iii) 10(L) The Progressive Corporation 1990 Directors’ Stock Option Plan (Amended and Restated as of April 24, 1992 and as further amended on July 1, 1992) Annual Report on Form 10-K (Filed with SEC on March 27, 1998; see Exhibit 10(I) therein)
(10)(iii) 10(M) Separation Agreement and General Release dated February 23, 2001 between Progressive Casualty Insurance Company and Charles B. Chokel Contained in Exhibit Binder
(10)(iii) 10(N) The Progressive Corporation 1995 Incentive Plan Annual Report on Form 10-K (filed with SEC on March 30, 2000; see Exhibit 10(P) therein
(10)(iii) 10(O) The Progressive Corporation Executive Deferred Compensation Plan (Amended and Restated as of January 1, 1997), as further amended December 1, 1997 Annual Report on Form 10-K (Filed with SEC on March 27, 1998; see Exhibit 10(M) therein)
(10)(iii) 10(P) Third Amendment to The Progressive Corporation Executive Deferred Compensation Plan dated December 1, 1998 Annual Report on Form 10-K (Filed with SEC on March 27, 1999; see Exhibit 10(O) therein)
(10)(iii) 10(Q) The Progressive Corporation Executive Deferred Compensation Trust (December 1, 1998 Amendment and Restatement) Annual Report on Form 10-K (Filed with SEC on March 27, 1999; see Exhibit 10(P) therein)

36


Table of Contents

EXHIBIT INDEX
             
Exhibit No.
Under Reg. Form 10-K If Incorporated by Reference, Documents with
S-K, Item 601 Exhibit No. Description of Exhibit Which Exhibit was Previously Filed with SEC




(10)(iii) 10(R) Form of Non-Qualified Stock Option Agreement under The Progressive Corporation 1989 Incentive Plan (single award) Contained in Exhibit Binder
(10)(iii) 10(S) Form of Non-Qualified Stock Option Agreement under The Progressive Corporation 1989 Incentive Plan (multiple awards) Contained in Exhibit Binder
(10)(iii) 10(T) Form of Objective-Based Non-Qualified Stock Option Agreement under The Progressive Corporation 1995 Incentive Plan Contained in Exhibit Binder
(10)(iii) 10(U) The Progressive Corporation 1999 Information Services Incentive Plan Annual Report on Form 10-K (filed with SEC on March 27, 1999; see Exhibit 10(S) therein)
(11) 11 Computation of Earnings Per Share Contained in Exhibit Binder
(13) 13 The Progressive Corporation 2000 Annual Report Contained in Exhibit Binder
(21) 21 Subsidiaries of The Progressive Corporation Contained in Exhibit Binder
(23) 23 Consent of Independent Accountants Incorporated herein by reference to page 23 of this Annual Report on Form 10-K
(24) 24 Powers of Attorney Contained in Exhibit Binder

No other exhibits are required to be filed herewith pursuant to Item 601 of Regulation S-K.

37



<PAGE>   1
                                                                    Exhibit 4(J)


                               (FACE OF SECURITY)

Unless this certificate is presented by an authorized representative of The
Depository Trust Company, a New York corporation ("DTC") to the Issuer or its
agent for registration of transfer, exchange or payment, and such certificate is
registered in the name of Cede & Co., or in such other name as requested by an
authorized representative of DTC, ANY TRANSFER, PLEDGE OR OTHER USE HEREOF FOR
VALUE OR OTHERWISE BY OR TO ANY PERSON IS WRONGFUL, inasmuch as the registered
owner hereof, Cede & Co., has an interest herein.

REGISTERED                                                            REGISTERED

NO. R-001                                                           $100,000,000

                              CUSIP No. 743315 AH 6

                       SEE REVERSE FOR CERTAIN DEFINITIONS

                           THE PROGRESSIVE CORPORATION

                               7.30% NOTE DUE 2006

         THE PROGRESSIVE CORPORATION, an Ohio corporation (the "Issuer"), for
value received, hereby promises to pay to CEDE & Co., c/o The Depository Trust
Company, 55 Water Street, New York, New York 10041 or registered assigns, at the
office or agency of the Issuer at the office of the Trustee in Boston,
Massachusetts, the principal sum of ONE HUNDRED MILLION DOLLARS ($100,000,000)
on June 1, 2006, in such coin or currency of the United States of America as at
the time of payment shall be legal tender for the payment of public and private
debts, and to pay
 interest semiannually on June 1 and December 1 of each year,
commencing on December 1, 1996, on said principal sum at said office or agency,
in like coin or currency, at the rate per annum specified in the title of this
Note, from the June 1 or the December 1, as the case may be, next preceding the
date of this Note to which interest has been paid, unless the date hereof is a
date to which interest has been paid, in which case from the date of this Note,
or unless no interest has been paid on the Notes, in which case from May 28,
1996, until payment of said principal sum has been made or duly provided for;
provided, that payment of interest may be made at the option of the Issuer by
check mailed to the address of the person entitled thereto as such address shall
appear on the Security Register. Notwithstanding the foregoing, if the date
hereof is after the fifteenth day of May or November, as the case may be, and
before the following June 1 or December 1, this Note shall bear interest from
such June 1 or December 1; provided, that if the Issuer shall default in the
payment of interest due on such June 1 or December 1, then this Note shall bear
interest from the next preceding June 1 or December 1, to which interest has
been paid or, if no interest has been paid on this Note, from May 28, 1996. The
interest so payable on any June 1 or December 1 will, subject to certain
exceptions provided in the Indenture referred to on the reverse hereof, be paid
to the person in whose name this Note is registered at the close of business on
May 15 or November 15, as the case may be, next preceding such June 1 or
December 1.

<PAGE>   2
          Reference is made to the further provisions of this Note set forth on
the reverse hereof. Such further provisions shall for all purposes have the same
effect as though fully set forth at this place.

          This Note shall not be valid or become obligatory for any purpose
until the certificate of authentication hereon shall have been signed by the
Trustee under the Indenture referred to on the reverse hereof.

          IN WITNESS WHEREOF, The Progressive Corporation has caused this
instrument to be signed by its duly authorized officers and has caused its
corporate seal to be affixed hereto or imprinted hereon.

                                                     THE PROGRESSIVE CORPORATION
[CORPORATE SEAL]
                                                       By: /s/ Charles B. Chokel
                                                           ---------------------
                                                               Charles B. Chokel
                                                                       Treasurer

Attest: /s/ David M. Schneider
        ----------------------
               David M. Schneider
               Secretary

Dated: May 28, 1996

                     TRUSTEE'S CERTIFICATE OF AUTHENTICATION

This is one of the Securities, of the series designated herein, referred to in
the within-mentioned Indenture. 

                                  STATE STREET BANK AND TRUST COMPANY 
                                            as Trustee

                            By:______________________

                              Authorized Signatory

<PAGE>   3
                               (BACK OF SECURITY)

                           THE PROGRESSIVE CORPORATION

                               7.30% NOTE DUE 2006

          This Note is one of a duly authorized issue of debentures, notes,
bonds or other evidences of indebtedness of the Issuer (hereinafter called the
"Securities") of the series hereinafter specified, all issued or to be issued
under and pursuant to an indenture dated as of September 15, 1993, as heretofore
supplemented and amended (herein called the "Indenture"), between the Issuer and
State Street Bank and Trust Company, as Trustee (herein called the "Trustee"),
to which Indenture and all indentures supplemental thereto reference is hereby
made for a description of the rights, limitations of rights, obligations, duties
and immunities thereunder of the Trustee, the Issuer and the Holders of the
Securities. The Securities may be issued in one or more series, which different
series may be issued in various aggregate principal amounts, may mature at
different times, may bear interest (if any) at different rates, may be subject
to different redemption provisions (if any), may be subject to different
sinking, purchase or analogous funds (if any) and may otherwise vary as in the
Indenture provided. This Note is one of a series designated as the 7.30% Notes
Due 2006 of the Issuer, limited in aggregate principal amount to $100,000,000.

          In case an Event of Default, as defined in the Indenture, with respect
to the 7.30% Notes Due 2006 shall have occurred and be continuing, the principal
hereof may be declared, and upon such declaration shall become, due and payable,
in the manner, with the effect and subject to the conditions provided in the
Indenture.

           The Indenture contains provisions permitting the Issuer and the
Trustee, with the consent of the Holders of not less than 66-2/3% in aggregate
principal amount of the Securities at the time Outstanding (as defined in the
Indenture) of all series to be affected (voting as one class), evidenced as in
the Indenture provided, to execute supplemental indentures adding any provisions
to or changing in any manner or eliminating any of the provisions of the
Indenture or of any supplemental indenture or modifying in any manner the rights
of the Holders of the Securities of each such series; provided, however, that no
such supplemental indenture shall (i) extend the final maturity of any Security,
or reduce the principal amount thereof, or reduce the rate or extend the time of
payment of any interest thereon, or impair or affect the rights of any Holder to
institute suit for the payment thereof, without the consent of the Holder of
each Security so affected or (ii) reduce the aforesaid percentage of Securities,
the Holders of which are required to consent to any such supplemental indenture,
without the consent of the Holder of each Security so affected. It is also
provided in the Indenture that, with respect to certain defaults or Events of
Default regarding the Securities of any series, prior to any declaration
accelerating the maturity of such Securities, the Holders of a majority in
aggregate principal amount Outstanding of the Securities of such series may on
behalf of the Holders of all the Securities of such series waive any such past
default or Event of Default and its consequences. The preceding sentence shall
not, however, apply to a default in the payment of the principal of or premium,
if any, or interest on any of the Securities. Any such consent or waiver by the
Holder of this Note (unless revoked as provided in the Indenture) shall be
conclusive and binding upon such Holder and upon all future Holders and owners
of this Note and any Note which may be issued in 

<PAGE>   4
exchange or substitution herefor, irrespective of whether or not any notation
thereof is made upon this Note or such other Note.

          No reference herein to the Indenture and no provision of this Note or
of the Indenture shall alter or impair the obligation of the Issuer, which is
absolute and unconditional, to pay the principal of and interest on this Note in
the manner, at the respective times, at the rate and in the coin or currency
herein prescribed.

          The Notes are issuable in registered form without coupons in
denominations of $1,000 and any integral multiple of $1,000 at the office or
agency of the Issuer at the office of the Trustee in Boston, Massachusetts, and
in the manner and subject to the limitations provided in the Indenture, but
without the payment of any service charge. Notes may be exchanged for a like
aggregate principal amount of Notes of other authorized denominations.

          The Notes are not subject to redemption at the option of the Issuer or
through the operation of a sinking fund.

          Upon due presentment for registration of transfer of this Note at the
office or agency of the Issuer at the office of the Trustee in Boston,
Massachusetts, a new Note or Notes of authorized denominations for an equal
aggregate principal amount will be issued to the transferee in exchange
therefor, subject to the limitations provided in the Indenture, without charge
except for any tax or other governmental charge imposed in connection therewith.

          The Issuer, the Trustee and any authorized agent of the Issuer or the
Trustee may deem and treat the registered Holder hereof as the absolute owner of
this Note (whether or not this Note shall be overdue and notwithstanding any
notation of ownership or other writing hereon), for the purpose of receiving
payment of, or on account of, the principal hereof and, subject to the
provisions on the face hereof, interest hereon, and for all other purposes, and
neither the Issuer nor the Trustee nor any authorized agent of the Issuer or the
Trustee shall be affected by notice to the contrary.

          No recourse under or upon any obligation, covenant or agreement of the
Issuer in the Indenture or any indenture supplemental thereto or in any Note, or
because of the creation of any indebtedness represented thereby, shall be had
against any incorporator, shareholder, officer or director, as such, of the
Issuer or of any successor corporation, either directly or through the Issuer or
any successor corporation, under any rule of law, statute or constitutional
provision or by the enforcement of any assessment or by any legal or equitable
proceeding or otherwise, all such liability being expressly waived and released
by the acceptance hereof and as part of the consideration for the issue hereof.

          Terms used herein which are defined in the Indenture shall have the
respective meanings assigned thereto in the Indenture.

<PAGE>   5
                                  ABBREVIATIONS

          The following abbreviations, when used in the inscription on the face
of this instrument, shall be construed as though they were written out in full
according to applicable laws or regulations: 

TEN COM - as tenants in common 

TEN ENT - as tenants by the entireties 

CUST - Custodian 

JT TEN - as joint tenants with right of survivorship and not as tenants in 
common 

UNIF GIFT MIN ACT - Uniform Gifts to Minors Act

                                                                  --------------
                                                                         (State)

  Additional abbreviations may also be used though not in the above list.



                          ----------------------------

 FOR VALUE RECEIVED the undersigned hereby sell(s), assign(s) and
 transfer(s) unto

 PLEASE INSERT SOCIAL SECURITY OR OTHER IDENTIFYING NUMBER OF ASSIGNEE-

-----------------------------------------------------------------------

Please print or typewrite name and address including postal zip code
of assignee

------------------------------------------------------------------------

the within Note and all rights thereunder, hereby irrevocably constituting 
and appointing

----------------------------------------------------------------------

attorney to transfer said Note on the books of the Issuer, with full power
of substitution in the premises.


Dated: ___________________                   _______________________


     NOTICE: The signature to this assignment must correspond with the 
     name as written upon the face of the within instrument in every 
     particular, without alteration or enlargement or any change whatever.



<PAGE>   1

                                                                   Exhibit 10(G)


                           THE PROGRESSIVE CORPORATION
                              2001 GAINSHARING PLAN

1.       The Progressive Corporation and its subsidiaries (collectively
         "Progressive" or the "Company") have adopted The Progressive
         Corporation 2001 Gainsharing Plan (the "Plan") as part of their overall
         compensation program. The Plan is performance-based and is administered
         under the direction of the Executive Compensation Committee of the
         Board of Directors of The Progressive Corporation (the "Committee").

2.       Plan participants for each Plan year shall be selected by the Committee
         from those officers and regular employees of Progressive who are
         assigned primarily to the Core Business (as defined below), another
         operating business unit or a corporate support function. The
         gainsharing opportunity, if any, for those executive officers who
         participate in The Progressive Corporation 1999 Executive Bonus Plan
         will be provided by and be a component of that plan.

3.       Annual Gainsharing Payments under the Plan will be determined by
         application of the following formula:

                  Annual Gainsharing Payment = Paid Earnings x Target
                          Percentage x Performance Factor

4.       Paid Earnings for any Plan year means the following items paid to a
         participant during
 the Plan year: (a) regular, vacation, sick, holiday,
         funeral and overtime pay, (b) lump sum merit adjustments based on
         performance and (c) retroactive payments of any of the foregoing items
         relating to the same Plan year.

         For purposes of the Plan, Paid Earnings shall not include any
         short-term or long-term disability payments made to the participant,
         the earnings replacement component of any worker's compensation award
         or any other bonus or incentive compensation awards.

         Notwithstanding the foregoing, if the sum of the regular, vacation,
         sick, holiday and funeral pay received by a participant during a Plan
         year exceeds his/her salary range maximum for that Plan year, then
         his/her Paid Earnings for that Plan year shall equal his/her salary
         range maximum, plus any of the following items received by such
         participant during that Plan year: (a) overtime pay, (b) retroactive
         payments of regular, vacation, sick, holiday, overtime and funeral pay
         and (c) lump sum merit adjustments.

<PAGE>   2
5.       Target Percentages vary by position. Target Percentages for Plan
         participants typically are as follows:



<TABLE>
<CAPTION>
                    POSITION                              TARGET %
-----------------------------------------------------------------------
<S>                                                        <C>
Senior Executives, General Managers and
Senior Process Leaders/Managers                             40 - 135%
-----------------------------------------------------------------------
Top Managers                                                30 - 45%
-----------------------------------------------------------------------
Senior Managers                                             20 - 25%
-----------------------------------------------------------------------
Middle Managers                                             10 - 20%
-----------------------------------------------------------------------
Senior Professionals and Managers                            9 - 15%
-----------------------------------------------------------------------
Professionals and Supervisors                                4 - 8%
-----------------------------------------------------------------------
</TABLE>


         Target Percentages will be established within the above ranges by,
         and may be changed with the approval of (a) the Chief Executive
         Officer, (b) the Chief Human Resource Officer and (c) the Chief
         Financial Officer of The Progressive Corporation (collectively,
         the "Designated Executives"). Target Percentages also may be changed
         from year to year by the Designated Executives.

6.       The Performance Factor

         A.       General

                  The Performance Factor shall consist of one or more
                  Profitability and Growth Components, as described below
                  ("Performance Components"). The Performance Components may be
                  weighted to reflect the nature of the individual participant's
                  assigned responsibilities. The weighting factors may differ
                  among participants and will be determined, and may be changed
                  from year to year, by or under the direction of the Committee.

         B.       Profitability and Growth Components

                  The Profitability and Growth Components measure the overall
                  operating performance of Progressive's Core Business
                  (including both the Agent Business Segment and Direct Business
                  Segment, but excluding Midland Financial Group, Inc.), or a
                  designated Business Segment or Sub-Unit thereof, for the Plan
                  year for which an Annual Gainsharing Payment is to be made.
                  For purposes of computing a Performance Score for these
                  Components, operating performance results are measured by one
                  or more Performance Matrices, as established by or under the
                  direction of the Committee for the Plan year, which assign a
                  Profitability and Growth Performance Score to various
                  combinations of profitability (as measured by the Gainsharing
                  Combined Ratio) and growth (based on year-to-year change in
                  Net Earned Premiums) outcomes.

                  For 2001, and for each Plan year thereafter until otherwise
                  determined by the Committee, separate Performance Scores will
                  be determined, and separate Gainsharing Matrices will be used,
                  for the Agent Business Segment, the Direct Business Segment
                  and

<PAGE>   3
                  the Internet Sub-Unit. For purposes hereof, the Agent
                  Business Segment includes Agent Auto (excluding Strategic
                  Alliances Auto), Special Lines (all sources) and Commercial
                  Vehicle (all sources), and the Direct Business Segment
                  includes Auto Pro (including Strategic Alliances Auto) and
                  Internet. For purposes of this Plan, Midland Financial Group,
                  Inc. results are excluded from both the Agent and Direct
                  Business Segments and, thus, from Core Business results. Net
                  operating gains/losses from other Core products (such as
                  Homeowner's insurance and Autograph) will be apportioned among
                  the Agent and Direct Business Segments in accordance with the
                  respective amount(s) of net earned premiums generated by such
                  products in such Business Segments and the apportioned
                  gains/losses will be included in the calculation of the
                  Gainsharing Combined Ratio.

                  The Gainsharing Combined Ratio will be separately determined
                  for each of the Agent Business Segment, the Direct Business
                  Segment and the Internet Sub-Unit, using the GAAP combined
                  ratio as the measure of profitability. The Gainsharing
                  Combined Ratio of each such Business Segment or Sub-Unit will
                  then be matched with growth in Net Earned Premiums for such
                  Business Segment or Sub-Unit, using the applicable Gainsharing
                  Matrix to determine a Performance Score.

         C.       Component Weighting

                  For most participants, the Performance Factor will be
                  determined solely by the performance results for the Core
                  Business, consisting of both the Agent and Direct Business
                  Segments. The Performance Score for each of the Agent and
                  Direct Business Segments will be separately determined, as
                  described above, by application of the appropriate Gainsharing
                  Matrix. The resulting Performance Scores for the Agent and
                  Direct Business Segments will then be weighted (based on the
                  Net Earned Premiums generated by each such Business Segment
                  during the Plan year), the weighted Performance Scores will be
                  combined and the arithmetic mean of such combined scores will
                  equal the Performance Score for the Core Business.

                  As noted above, for most participants, the Performance Factor
                  will be the Performance Score for the Core Business. For
                  certain employees designated by the Committee, however, the
                  Performance Factor will be based on the Performance Scores for
                  both the Core Business, as a whole, and their assigned
                  Business Segment. Generally, for these employees, the
                  Performance Factor will be based 50% on the Core Business
                  Performance Score and 50% on their assigned Business Segment's
                  Performance Score. However, for those employees assigned
                  principally to the Internet Sub-Unit, the Performance Factor
                  will be based 50% on the Core Business Performance Score, 25%
                  on the Direct Business Performance Score and 25% on the
                  Internet Performance Score. With respect to those IT Business
                  Leaders selected by the Designated Executives, the Performance
                  Factor will be based 75% on the Core Business Performance
                  Score and 25% on their assigned Business Segment Performance
                  Score.

                  The Performance Score for each Performance Component will be
                  multiplied by the assigned weighting factor to produce a
                  Weighted Performance Score. The sum of the Weighted
                  Performance Scores equals the Performance Factor. The final
                  Performance Factor can vary from 0 to 2.0, based on actual
                  performance versus the pre-established objectives.

<PAGE>   4
7.       Subject to Paragraph 8 below, no later than December 31 of each Plan
         year, each participant will receive an initial payment in respect of
         his or her Annual Gainsharing Payment for that Plan year equal to 75%
         of an amount calculated on the basis of Paid Earnings for the first 11
         months of the Plan year, one month of estimated earnings, performance
         data through the first 11 months of the Plan year (estimated, if
         necessary) and one month of forecasted operating results. No later than
         February 15 of the following year, each participant shall receive the
         balance of his or her Annual Gainsharing Payment, if any, for such Plan
         year, based on his or her Paid Earnings and performance data for the
         entire Plan year.

         Any Plan participant who is then eligible to participate in The
         Progressive Corporation Executive Deferred Compensation Plan ("Deferral
         Plan") may elect to defer all or a portion of the Annual Gainsharing
         Payment otherwise payable to him/her under this Plan, subject to and in
         accordance with the terms of the Deferral Plan.

8.       Unless otherwise determined by the Committee or as provided at
         Paragraph 10 hereof, in order to be entitled to receive any portion of
         an Annual Gainsharing Payment for any Plan year, the participant must
         be assigned to the Core Business or a participating business unit or
         support function on December 1 of such Plan year and employed by
         Progressive on the payment date for that portion of the Annual
         Gainsharing Payment. Annual Gainsharing Payments will be net of any
         legally required deductions for federal, state and local taxes and
         other items.

9.       The right to any Annual Gainsharing Payment hereunder may not be
         transferred, assigned or encumbered by any participant. Nothing herein
         shall prevent any participant's interest hereunder from being subject
         to involuntary attachment, levy or other legal process.

10.      The Plan shall be administered by or under the direction of the
         Committee. The Committee shall have the authority to adopt, alter and
         repeal such rules, guidelines, procedures and practices governing the
         Plan as it shall, from time to time, in its sole discretion, deem
         advisable.

         The Committee shall have full authority to determine the manner in
         which the Plan will operate, to interpret the provisions of the Plan
         and to make all determinations hereunder. All such interpretations and
         determinations shall be final and binding on Progressive, all Plan
         participants and all other parties. No such interpretation or
         determination shall be relied on as a precedent for any similar action
         or decision.

         Unless otherwise determined by the Committee, all of the authority of
         the Committee hereunder (including, without limitation, the authority
         to administer the Plan, select the persons entitled to participate
         herein, interpret the provisions thereof, waive any of the requirements
         specified herein and make determinations hereunder and to select,
         establish, change or modify Performance Components and their respective
         weighting factors, performance targets and Target Percentages) may be
         exercised by the Designated Executives. In the event of a dispute or
         conflict, the determination of the Committee will govern.

11.      The Plan may be terminated, amended or revised, in whole or in part, at
         any time and from time to time by the Committee, in its sole
         discretion.

12.      The Plan will be unfunded and all payments due under the Plan shall be
         made from Progressive's general assets.

<PAGE>   5
13.      Nothing in the Plan shall be construed as conferring upon any person
         the right to remain a participant in the Plan or to remain employed by
         Progressive, nor shall the Plan limit Progressive's right to discipline
         or discharge any of its officers or employees or change any of their
         job titles, duties or compensation.

14.      Progressive shall have the unrestricted right to set off against or
         recover out of any Annual Gainsharing Payment or other sums owed to any
         participant under the Plan any amounts owed by such participant to
         Progressive.

15.      This Plan supersedes all prior plans, agreements, understandings and
         arrangements regarding bonuses or other cash incentive compensation
         payable to participants by or due from Progressive. Without limiting
         the generality of the foregoing, this Plan supersedes and replaces The
         Progressive Corporation 2000 Gainsharing Plan, as heretofore in effect
         (the "Prior Plan"), which is and shall be deemed to be terminated as of
         December 31, 2000 (the "Termination Date"); provided, that any bonuses
         or other sums earned and payable under the Prior Plan with respect to
         any Plan year ended on or prior to the Termination Date shall be
         unaffected by such termination and shall be paid to the appropriate
         participants when and as provided thereunder.

16.      This Plan is adopted, and is to be effective, as of January 1, 2001.
         This Plan shall be effective for 2001 and for each calendar year
         thereafter unless and until terminated by the Committee.

17.      This Plan shall be interpreted and construed in accordance with the
         laws of the State of Ohio.




<PAGE>   1
                                                                   Exhibit 10(H)




                           THE PROGRESSIVE CORPORATION

                            1999 EXECUTIVE BONUS PLAN

                        (AS AMENDED ON FEBRUARY 14, 2001)

1.       The Progressive Corporation and its subsidiaries ("Progressive") have
         designed an executive compensation program consisting of three
         components: salary, annual bonus and equity-based incentives in the
         form of non-qualified stock options. These components have been
         structured to reflect the market for executive compensation and to
         promote both the achievement of corporate goals and performance that is
         in the long-term interest of shareholders. The annual bonus component
         of this program is performance-based and focuses on current results.

2.       The 1999 Executive Bonus Plan, as amended (the "Plan") provides the
         annual bonus component of Progressive's executive compensation program
         for Plan participants. The Plan shall be administered by or under the
         direction of the Executive Compensation Committee (the "Committee") of
         the Board of Directors. Executive officers of Progressive may be
         selected by the Committee to participate in the Plan for one or more
         Plan years. Plan years shall coincide with Progressive's fiscal years.

3.       Subject to the following sentence, the amount of the annual bonus
         earned
 by any participant under the Plan for any Plan year ("Annual
         Bonus") will be determined by application of the following formula:

         Annual Bonus = Paid Salary x Target Percentage x Performance Factor

         The Annual Bonus payable to any participant with respect to any Plan
         year shall not exceed $3,000,000.00.

4.       The salary rate of each Plan participant for any Plan year shall be
         established by the Committee no later than ninety (90) days after
         commencement of such Plan year. For purposes of the Plan, "salary" and
         "Paid Salary" shall include regular, vacation, sick, holiday and
         funeral pay received by the participant during the Plan year for work
         or services performed by the participant as an officer or employee of
         Progressive, but shall not include any (a) short-term or long-term
         disability payments, (b) lump sum merit adjustments, (c) discretionary
         or other bonus or incentive payments or (d) the earnings replacement
         component of any worker's compensation award.

5.       The Target Percentages for the participants in the Plan shall be
         determined by the Committee, but will not exceed 150% for any
         participant. Target Percentages may vary among Plan participants and
         may be changed from year to year by the Committee.

6.       The Performance Factor

         A.       General

                  The Performance Factor shall consist of one or more of the
                  following components: a Core Business Profitability and Growth
                  Component, a Business Segment Performance Component, a Cost
                  Structure Improvement Component and an Investment Performance
                  Component (the "Bonus Components"). An appropriate combination
                  of Bonus Components will be designated for each participant,
                  and the designated Bonus

<PAGE>   2
                  Components will be weighted, based on such participant's
                  assigned responsibilities, as determined by the Committee.

                  The relative weighting of the Bonus Components may vary among
                  Plan participants and may be changed from year to year by the
                  Committee.

                  For purposes of computing the amount of the Annual Bonus for
                  any Plan year, the performance score achieved for each of the
                  designated Bonus Components will be multiplied by the
                  applicable weighting factor to produce a Weighted Performance
                  Score. The sum of the Weighted Performance Scores will equal
                  the Performance Factor. The Performance Factor will equal 1.0
                  if specified performance goals are met, and can vary from 0 to
                  2.0, based on actual performance versus the pre-established
                  objectives.

                  Actual performance results achieved for any Plan year, as used
                  to calculate the performance score achieved for each of the
                  applicable Bonus Components, must be certified by the
                  Committee prior to payment of the Annual Bonus.

         B.       Core Business Profitability and Growth Component

                  The Core Business Profitability and Growth Component measures
                  overalloperating performance of Progressive's Personal Lines
                  segment excluding Midland Financial Group, Inc.) and
                  commercial vehicle insurance business unit (collectively, the
                  "Core Business") for the Plan year for which an Annual Bonus
                  payment is to be made. For purposes of computing a Performance
                  Score for this Component, operating performance results are
                  measured by a Gainsharing Matrix, as established by or under
                  the direction of the Committee for the Plan year, which
                  assigns a Profitability and Growth Performance Score to
                  various combinations of profitability (as measured by the
                  Gainsharing Combined Ratio) and growth (based on year-to-year
                  change in Net Written Premium) outcomes.

                  The Gainsharing Combined Ratio is determined for the Core
                  Business as follows:

                  1.       Each year, a target combined ratio is established by
                           or under the direction of the Committee for all
                           products within the Core Business, determined to
                           yield an average policy life target combined ratio of
                           96.

                  2.       A weighted target combined ratio is calculated based
                           on the various target combined ratios for the
                           constituent product categories, which are weighted on
                           the basis of the Net Earned Premium generated by each
                           such product category for the Plan year.

                  3.       The actual GAAP combined ratio achieved for the Plan
                           year is subtracted from the weighted target combined
                           ratio to determine the extent to which performance is
                           over or under target. This result, whether positive
                           or negative, is subtracted from the average policy
                           life combined ratio target of 96 to determine the
                           Gainsharing Combined Ratio.

                  The Gainsharing Combined Ratio is then matched with growth in
                  Net Written Premium using the Gainsharing Matrix to determine
                  a Core Business Profitability and Growth Performance Score.

<PAGE>   3
         C.       Business Segment Performance Component

                  The Business Segment Performance Component measures the
                  performance of a designated Business Segment (as defined
                  below) in terms of any one or more of the following criteria
                  selected by the Committee: profitability (measured by the
                  combined ratio, weighted combined ratio, return on equity or
                  return on revenue), growth (measured by net written premium,
                  earned premium or revenues) or operating effectiveness
                  (measured by systems availability or timeliness of response).
                  A Business Segment may consist of a distribution channel,
                  business unit, product, function, process or other business
                  category, such as new or renewal business. The Committee may
                  designate one or more Business Segment Performance Components
                  for an individual Plan participant for any Plan year and, for
                  each such Component, will determine the applicable criteria
                  upon which performance will be measured, the goals to be
                  achieved and the performance scores that will result from
                  various levels of performance. The applicable criteria,
                  related goals and resulting performance scores may be set
                  forth in a Business Segment Performance Matrix or other format
                  approved by the Committee. Business Segment Performance
                  Components, performance criteria, goals and resulting
                  performance scores may vary among participants and may be
                  changed from year to year by the Committee.

         D.       Cost Structure Improvement Component

                  The Cost Structure Improvement Component measures success in
                  achieving cost structure improvement for the Core Business, as
                  a whole, or for an assigned Business Segment, if applicable.
                  Results are reflected in a Cost Structure Improvement Score.
                  For purposes of computing the Cost Structure Improvement
                  Score, cost structure improvement is measured by comparing the
                  sum of the GAAP Underwriting Expense Ratio ("Underwriting
                  Expense Ratio") and Loss Adjustment Expense Ratio ("LAE
                  Ratio") achieved for the Plan year (collectively, "Actual
                  Expense Ratio") against defined expense objectives for that
                  year, as established by or under the direction of the
                  Committee ("Target Expense Ratio"). The Target Expense Ratio,
                  including its individual components, may vary by Business
                  Segment and/or for the Core Business as a whole, and may be
                  changed from year to year by or under the direction of the
                  Committee.

                  The Cost Structure Improvement Score will be computed in
                  accordance with the following formula:


<TABLE>
<CAPTION>
<S>                                             <C>

Cost Structure Improvement Score = 1 + [Target Expense Ratio-Actual Expense Ratio]
                                       -------------------------------------------
                                                  3
</TABLE>


<PAGE>   4
         E.       Investment Performance Component

                  The Investment Performance Component compares the investment
                  performance of individual segments of Progressive's investment
                  portfolio ("Portfolio Segments") against the performance of
                  selected groups of comparable investment funds, indexes or
                  other benchmarks ("Investment Benchmarks") over such period or
                  periods as shall be determined by the Committee. Such
                  Investment Benchmarks may be risk-adjusted in accordance with
                  such formula or other method as may be determined by the
                  Committee. Investment results are marked to market in order to
                  calculate total return, which is then compared against the
                  designated Investment Benchmarks to produce a Performance
                  Score for each Portfolio Segment.

                  The applicable Portfolio Segments will be identified, and the
                  related Investment Benchmarks will be determined, by the
                  Committee and may be changed from year to year by the
                  Committee.

                  In the event that any participant's Annual Bonus is to be
                  determined by the performance of two or more Portfolio
                  Segments, the Performance Scores for each of the Portfolio
                  Segments will be weighted, based on the average amounts
                  invested from time to time in each of such Portfolio Segments
                  during the Plan year, and the weighted Performance Scores for
                  the applicable Portfolio Segments will be then combined to
                  produce the Investment Performance Score. Investment expense
                  is not included in determining investment performance vs.
                  benchmark.

8.       The Annual Bonus for any Plan year will be paid to participants as soon
         as practicable after the Committee has certified performance results
         for the Plan year, but no later than March 15 of the immediately
         following year. The provisions of this Paragraph shall be subject to
         Paragraph 9 hereof.

         Any Plan participant who is eligible to participate in The Progressive
         Corporation Executive Deferred Compensation Plan ("Deferral Plan") may
         elect to defer all or a portion of the Annual Bonus otherwise payable
         under this Plan, subject to and in accordance with the terms of the
         Deferral Plan.

9.       Unless otherwise determined by the Committee, in order to be entitled
         to receive an Annual Bonus for any Plan year, the participant must be
         employed by Progressive on the date designated for payment thereof.
         Annual Bonus payments made to participants will be net of any legally
         required deductions for federal, state and local taxes and other items.

10.      The right to any of the Annual Bonuses hereunder may not be
         transferred, assigned or encumbered by any participant. Nothing herein
         shall prevent any participant's interest hereunder from being subject
         to involuntary attachment, levy or other legal process.

11.      The Plan will be administered by or under the direction of the
         Committee. The Committee will have the authority to adopt, alter and
         repeal such rules, guidelines, procedures and practices governing the
         Plan as it, from time to time, in its sole discretion deems advisable.

         The Committee will have full authority to determine the manner in which
         the Plan will operate, to interpret the provisions of the Plan and to
         make all determinations thereunder. All such interpretations and
         determinations will be final and binding on Progressive, all Plan
         participants

<PAGE>   5
         and all other parties. No such interpretation or determination may be
         relied on as a precedent for any similar action or decision.

         The Plan will be administered by the Committee in accordance with the
         requirements of Section 162(m) of the Internal Revenue Code, as
         amended, and the rules and regulations promulgated thereunder (the
         "Code").

12.      The Plan will be subject to approval by the holders of Progressive's
         Common Shares, $1.00 par value ("shareholders") in accordance with the
         requirements of Section 162(m) of the Code and no Annual Bonus will be
         paid hereunder unless the Plan has been so approved.

13.      The Plan may be terminated, amended or revised, in whole or in part, at
         any time and from time to time by the Committee, in its sole
         discretion; provided that the Committee may not increase the amount of
         compensation payable hereunder to any participant above the amount that
         would otherwise be payable upon attainment of the applicable
         performance goals, or accelerate the payment of any portion of the
         Annual Bonus due to any participant under the Plan without
         discounting the amount of such payment in accordance with Section
         162(m) of the Code, and further provided that any amendment or revision
         of the Plan required to be approved by shareholders pursuant to Section
         162(m) of the Code will not be effective until approved by
         Progressive's shareholders in accordance with the requirements of
         Section 162(m).

14.      The Plan will be unfunded and all payments due under the Plan will
         be made from Progressive's general assets.

15.      Nothing in the Plan shall be construed as conferring upon any person
         the right to remain a participant in the Plan or to remain employed by
         Progressive, nor shall the Plan limit Progressive's right to discipline
         or discharge any of its officers or employees or change any of their
         job titles, duties or compensation.

16.      Progressive shall have the unrestricted right to set off against or
         recover out of any bonuses or other sums owed to any participant under
         the Plan any amounts owed by such participant to Progressive.

17.      This Plan supersedes all prior plans, agreements, understandings and
         arrangements regarding bonuses or other cash incentive compensation
         payable or due to any participant from Progressive. Without limiting
         the generality of the foregoing, this Plan supersedes and replaces The
         Progressive Corporation 1997 Executive Bonus Plan, as heretofore in
         effect (the "Prior Plan"), which is and shall be deemed to be
         terminated as of December 31, 1998 (the "Termination Date"); provided,
         that any bonuses or other sums earned under the Prior Plan with respect
         to any period ended on or prior to the Termination Date shall be
         unaffected by such termination and shall be paid to the appropriate
         participants when and as provided thereunder.

18.      This Plan is adopted and, subject to the provisions of Paragraph 12
         hereof, is to be effective, as of January 1, 1999. Subject to the
         provisions of Paragraph 12, this Plan shall be effective for 1999 and
         for each year thereafter unless and until terminated by the Committee.

19.      This Plan shall be interpreted and construed in accordance with the
         laws of the State of Ohio.




<PAGE>   1
                                                                   Exhibit 10(I)

                           THE PROGRESSIVE CORPORATION

                             DIRECTORS DEFERRAL PLAN

                           (Amendment and Restatement)

1.  PURPOSES OF THE PLAN.

The purposes of this Plan are to attract and retain qualified Directors and to
provide incentives to these Directors through the ability to defer their receipt
of Director Fees and by providing Directors with the opportunity to participate
in the Company's growth.

2. DEFINITIONS.

     (a) "Board" means the Board of Directors of the Company.

     (b) "Common Shares" means units equivalent in value and dividend rights to
     Common Shares, $1.00 par value, of the Company.

     (c) "Company" means The Progressive Corporation.

     (d) "Deferred Account" means the account established by the Company for
     each Director who elects to defer the Fees payable to him as a Director.

     (e) "Director" means any director of the Company who is not an employee 
     of the Company.

     (f) "Election Agreement" means the written election to defer Director Fees
     signed by the Director and in the form provided by the Chief Financial
     Officer of the Company.

     (g) "Fees" means the fees payable to a Director by reason of his serving on
     the Board either (i) as a retainer (without regard to attendance at
     meetings) or (ii) on a per meeting basis. "Retainer Fees" means those Fees
     which are
 payable to a Director by reason of his serving on the Board as a
     retainer (without regard to attendance at meetings), and "Meeting Fees"
     means those Fees which are payable to a Director by reason of his
     attendance at meetings of the Board or any committee thereof.

     (h) "Market Price" means the average of the high and low price at which a
     share of the Company's Common Stock, $1.00 par value, is traded on the NYSE
     on a given date.

     (i) "Member" means any Director who has at any time deferred the receipt of
     Director Fees in accordance with this Plan.

     (j) "Plan" means The Progressive Corporation Directors Deferral Plan.

     (k) "Term" means the duration of the term for which a Director is elected.

     (l) "Year" means the calendar year.

<PAGE>   2
     (m) Whenever appropriate, words used herein in the singular may be read as
     the plural and the plural may be read as the singular.

     (n) Masculine pronouns used herein shall be deemed to refer to both women
     and men.

3. ELECTION TO DEFER DIRECTOR FEES.

     (a) ELIGIBILITY.

     A Director may elect to defer receipt of all or a portion of his Fees for
     any Year in accordance with Paragraph 3(b) hereof.

     (b) TIME OF ELECTION.

     A Director desiring to defer all or a portion of his Fees for the upcoming
     Year must submit an Election Agreement to the Chief Financial Officer of
     the Company no later than the last day of the Year prior to the Year for
     which the election is to be effective.

     Any Director who was not a Director during the previous Year may make an
     election to defer all or a portion of the Fees for the Year in which the
     Director is elected to the Board by delivering an Election Agreement to the
     Chief Financial Officer of the Company within thirty (30) days of such
     election to the Board. A Director fulfilling the above requirements shall
     be considered a "Member" for purposes of this Plan.

     (c) DURATION AND NATURE OF ELECTION.

     Subject to the following sentence, a Member's election to defer Fees shall
     continue in effect from Year to Year unless modified or revoked by the
     Member through written notice to the Chief Financial Officer of the Company
     prior to the beginning of the Year for which the revocation or modification
     is to apply. Modifications or revocations shall not apply retroactively,
     and once a Member has made, or is deemed to have made, an election to defer
     all or a portion of his Fees for a given Year, such election may not be
     modified or revoked.

4. THE AMOUNT AND DATE OF DEFERRAL.

The Election Agreement of the Member shall indicate the amount of Fees to be
deferred and the date to which the Fees are to be deferred. The deferral of
Retainer Fees shall be subject to Paragraph 7 hereof; the deferral of Meeting
Fees shall be to the earlier of (1) the date selected by the Member in an
Election Agreement, which date shall not be earlier than six months and one day
after the date on which such Fees are credited to the Member's Deferred Account
or (2) the date of the death of the Member. Subject to the preceding sentence, a
Member may (i) select a lump-sum distribution or a series of distributions or
installments and (ii) choose the date on which the lump sum shall be paid or the
installments shall commence. The installments may not be more frequent than
quarterly and may not consist of more than forty (40) quarterly or ten (10)
annual installments. All payments will be made on the first business day of a
calendar quarter. In the case of the death of the Member, distribution of the
deferred Fees shall be made in accordance with Paragraph 8.

<PAGE>   3
5. DEFERRAL ACCOUNTS.

     (a) ACCOUNTS.

     The Company shall establish and preserve one or more accounts for each
     Member. A Member shall designate on the Election Agreement whether to have
     the account valued on the basis of the Common Shares of the Company in
     accordance with Paragraph 5(b) hereof or on the basis of cash in accordance
     with Paragraph 5(c) hereof. A Member may defer a portion of his Fees into
     each type of account. The Company may establish separate accounts for a
     Member to properly account for amounts deferred under the two alternatives
     or during different years. An account valued on the basis of the Company's
     Common Shares shall be known as a "Stock Account" and an account valued on
     the basis of cash shall be known as a "Cash Account." Amounts held in a
     Stock Account may not be transferred to a Cash Account and vice versa.

     (b) STOCK ACCOUNT.

     There shall be credited to a Member's Stock Account, on the last day of
     each quarter, the number of Common Shares (whole or fractional, rounded to
     the nearest thousandth of a share) equal to the quotient obtained by
     dividing (i) the sum of the Fees he elects to defer to his Stock Account
     which otherwise would have been paid to him during the quarter and the
     dividends payable during such quarter on the Common Shares held in his
     Stock Account on the first day of such quarter, by (ii) the Market Price of
     the Common Shares on the last business day of such quarter.

     (c) CASH ACCOUNT.

     If a Member elects to have a portion of his Fees deferred into a Cash
     Account, there will be credited to his Cash Account, on the last day of
     each quarter, an amount equal to the sum of (i) the Fees he elects to defer
     to his Cash Account which otherwise would have been paid to him during the
     quarter and (ii) interest on the balance in the Cash Account on the first
     day of such quarter at a rate based on the rate of interest offered by
     National City Bank, Cleveland, Ohio, on the last business day of such
     quarter on new three-month certificates of deposit.

     (d) CLAIMS OF GENERAL CREDITORS.

     All compensation deferred and amounts credited to the Cash and Stock
     Accounts under this Plan shall remain a part of the general assets of the
     Company. Accordingly, the compensation deferred under this Plan is subject
     to the claims of the Company's general creditors.

6. PAYMENT OF ACCOUNTS.

The accounts established and maintained for each Member shall be distributed in
a lump sum or installments. The selection of the distribution date(s) and the
method of distribution are to be indicated on the Election Agreement to be
submitted by the Member. The election as to the method of and time for payment
of the amount of an account relating to Fees deferred for a particular Year may
not be altered with respect to that particular Year once the election has been
made. Changes in the method of and time for payment of the amount of an account
may be 

<PAGE>   4
effected for future Years by notifying the Chief Financial Officer in
writing prior to the beginning of the Year for which the modification is to
apply in accordance with Paragraph 3 above.

With respect to all distributions to be made under the Plan, the following rules
shall apply:

     (i) All distributions, whether from a Stock Account or a Cash Account,
     shall be paid in cash subject to withholding or deduction by the Company of
     any taxes, contributions, payments and assessments which the Company is now
     or may hereafter be required or authorized by law to withhold or deduct
     from distributions;

     (ii) The amount of the distribution from the Stock Account shall be valued
     based on the Market Price of the Company's Common Shares, $1.00 par value,
     on the last business day of the calendar quarter immediately preceding the
     distribution date; and

     (iii) The amount of the distribution from the Cash Account shall be valued
     based on the value of the Cash Account on the last business day of the
     calendar quarter immediately preceding the distribution date.

In the event a Member elects to receive installment payments, the following
rules shall apply:

     (i) The balance of the Stock Account shall be credited, pursuant to
     Paragraph 5(b) above, with additional Common Shares upon the payment of
     dividends until the Stock Account is completely distributed;

     (ii) The balance of the Cash Account shall be credited, pursuant to
     Paragraph 5(c) above, with interest quarterly until the Cash Account is
     completely distributed; and

     (iii) The amount of each installment shall be determined by dividing the
     value of the Stock Account, the Cash Account, or both, by the number of
     installments remaining to be paid to the Member.

7. MINIMUM DEFERRAL.

Retainer Fees shall be deferred as provided in this Paragraph 7. Absent the
filing by a Director of an Election Agreement deferring into a Stock Account all
Retainer Fees which are payable to such Director until a date which is on or
after the Retainer Fee Minimum Deferral Date (as herein defined), the Director
shall be deemed to have filed an election deferring such Fees until the Retainer
Fee Minimum Deferral Date, electing to have such Fees deposited to a Stock
Account and indicating that such Fees shall be distributed in a lump sum on the
first day of the calendar quarter immediately following the Retainer Fee Minimum
Deferral Date. For purposes hereof, the Retainer Fee Minimum Deferral Date shall
be the later of (a) the date which is six (6) months and one day after the date
upon which the Retainer Fees are credited to a Stock Account or (b) the date of
the expiration of the Director's then current Term.

8. DEATH OF MEMBER.

A Member may, in the Election Agreement described in Paragraph 3 above, provide
that, in the event of his death prior to the date or dates on which his account
balance is distributable, the

<PAGE>   5
account balance shall be distributed to his estate or designated beneficiary in
a single distribution or in the installments contemplated by Paragraph 6 above.
This election shall be made at the time of the election contemplated by
Paragraph 3 above. If no such election is made, the account balance shall be 
distributed to the estate of the deceased Member in a single distribution 
six months after the Member's death.

9. VALUATION OF ACCOUNTS.

Each account shall be valued as of the last day of each calendar quarter until
payment of the account in full to the Member in accordance with Paragraph 6.
Each Member shall receive a statement of his accounts not less than annually.

10. CAPITAL CHANGES.

In the event of any change in the number of outstanding Common Shares, $1.00 par
value, of the Company by reason of any stock dividend or split,
recapitalization, merger, consolidation, spin-off, reorganization, combination
or exchange of shares or a similar corporate change, the Board shall determine,
in its sole discretion, the extent to which such change equitably requires an
adjustment in the number of Common Shares held in the Stock Accounts and such
adjustment shall be made by the Company and shall be conclusive and binding on
all Members of the Plan.

11. DEFERRED VESTING OF COMMON SHARES.

 Retainer Fees credited to a Member's Stock Account (whether as a result of
filing an election under Paragraph 3(b) or a deemed election under Paragraph 7)
shall not vest upon their being credited to the Member's Stock Account, but
shall become vested only upon the expiration of the Term of such Director to
which the Fees relate or upon such Director's earlier death, resignation due to
disability or removal without cause. If a Director ceases to be a Director for
any reason other than death, resignation due to disability or removal without
cause, the Director shall forfeit all Retainer Fees credited to his Stock
Account during his unexpired Term, along with any dividends attributable
thereto, and the Member's Stock Account shall be reduced accordingly.

12. ADMINISTRATION.

This Plan shall be administered by the Board or by an appropriate Committee of
Directors selected by the Board. The Board or the appropriate Committee shall
have the sole right and authority to interpret and construe the provisions of
this Plan, and its decisions on any matter or dispute arising under the Plan
shall be binding and conclusive upon the Members. If a Member is part of the
Board or Committee that administers this Plan, he shall not participate in any
deliberations or actions of the Board or such Committee relating exclusively to
his membership or participation in this Plan.

13. TERMINATION OR MODIFICATION OF PLAN.

This Plan may be terminated, modified, or amended at the sole discretion of the
Board. If this Plan is terminated, the remaining Deferred Account balances will
be distributed pursuant to the terms of this Plan and no additional deferrals
will be permitted.

<PAGE>   6
14. NON-ALIENATION.

The amounts credited to any accounts maintained under the Plan may not be
pledged, assigned, or transferred by the Director for whom such account is
maintained or by any other individual, and any purported pledge, assignment, or
transfer shall be void and unenforceable.

15. CLAIMS OF OTHER PERSONS.

The provisions of the Plan shall in no event be construed as giving any person,
firm or corporation any legal or equitable right as against the Company or any
subsidiary, or the officers, employees, or directors of the Company or any
subsidiary, except any such rights as are specifically provided for in the Plan
or are hereafter created in accordance with the terms and provisions of the
Plan.

16. SEVERABILITY.

The invalidity and unenforceability of any particular provision of the Plan
shall not affect any other provision hereof, and the Plan shall be construed in
all respects as if such invalid or unenforceable provisions were omitted
herefrom.

17. GOVERNING LAW.

 The provisions of the Plan shall be governed by and construed in accordance
with the laws of the State of Ohio.

<PAGE>   7
                                 AMENDMENT NO. 1

                                       TO

                           THE PROGRESSIVE CORPORATION

                             DIRECTORS DEFERRAL PLAN

                           (AMENDMENT AND RESTATEMENT)

The Progressive Corporation Directors Deferral Plan (Amendment and Restatement)
(the "Plan") is hereby amended as follows:

1. Section 2(g) of the Plan is hereby amended to read as follows:

     (g) "Fees" means the fees payable to a Director by reason of his or her
     serving on the Board and includes both "Retainer Fees" and "Meeting and
     Service Fees." "Retainer Fees" means those Fees which are payable to a
     Director by reason of his or her serving on the Board (without regard to
     attendance at meetings). "Meeting and Service Fees" means those Fees which
     are payable to a Director (i) by reason of his or her attendance at
     meetings of the Board or any committee thereof, or (ii) for participation
     in meetings of the Company's management, or other Board-related activities,
     for which such Director is entitled to receive compensation, as determined
     in the sole discretion of the Chairman of the Board.

2. All references to "Meeting Fees" contained in the Plan are hereby amended to
read "Meeting and Service Fees."

The foregoing amendments will be effective as of October 25, 1996, and will be
applicable to all Plan years beginning on or after January 1, 1997.

                                                          /s/ David M. Schneider
                                                          ----------------------

                                                              David M. Schneider

                                                                       Secretary




<PAGE>   1
                                                                   Exhibit 10(M)

                    SEPARATION AGREEMENT AND GENERAL RELEASE

1. This Agreement specifies the terms of the separation of CHARLES BERGEN CHOKEL
("Employee") from PROGRESSIVE CASUALTY INSURANCE COMPANY ("Progressive").

In consideration of the payments noted in Paragraphs 3 and 4 below, Employee
hereby releases Progressive, its officers, directors, employees, parent,
subsidiaries, affiliates, agents and assigns (the "Progressive Entities") from
all actions, suits, claims, and demands in law or equity, that Employee ever had
or now has against any of the Progressive Entities, by reason of any matter,
cause, or thing, and particularly any claims relating in any way to Employee's
employment relationship or the termination of Employee's employment relationship
with Progressive, including, without limitation, any claim under the Age
Discrimination in Employment Act, any claim arising under any federal, state, or
local law and any common law claim, but excepting those matters described in
Paragraphs 3 and 4 below.

2. Effective January 31, 2001 (the "Resignation Date"), Employee hereby resigns
as an officer and/or director of The Progressive Corporation, Progressive and of
any Progressive subsidiary or affiliate(s) as is confirmed
 by Employee's
signature on the resignation letter attached hereto as Exhibit A and hereby
agrees to execute all other documents and undertake any other action(s)
necessary to effect such resignations or any other matters necessary to complete
his obligations as an officer or director of Progressive or any of its
affiliates. Employee agrees to resign his directorships with Plymouth Rock
Assurance Company, G & L Holding Group, Inc., Netrex Holdings L.L.C. and any of
Netrex's subsidiaries or affiliates, and in any other company in which
Progressive has made an equity investment effective the Resignation Date, and to
execute all other documents and undertake any other action(s) necessary to
effect such resignations. Although Employee will remain employed by Progressive
until the Separation Date (as defined below), he will have no authority to make
any commitments or representations or take any action on behalf of any of the
Progressive Entities or to bind any of the Progressive Entities in any way.
Progressive, accordingly, shall have no obligation to defend or indemnify
Employee for any act or omission by Employee after the Resignation Date.

3. In full consideration of Employee signing this Agreement and for the
covenants contained herein, Progressive hereby agrees to the following:

     A. Employee shall remain an employee of Progressive through the Separation
     Date (as defined below) and shall receive-for the period of time between
     the execution of this Agreement and the Separation Date - salary in the
     amount of Two Thousand Dollars ($2,000), payable within ten (10) days of
     the Separation Date. The Separation Date shall be the earlier of: (a)
     January 31, 2002; (b) the date on which Employee begins employment as an
     employee on the payroll of another entity; or c) the date of a
     "Disqualifying Activity" as defined in Section 4B. below.

     B. Within ten (10) days of Employee's execution of this Agreement or upon
     the dissolution of all applicable restraining orders, whichever is later,
     Employee shall be paid a lump-sum payment of One Million Two Hundred
     Forty-four Thousand Dollars ($1,244,000) (the "Severance Amount"), less all
     applicable withholding taxes.

     C. Employee shall be paid for credited but unused Earned Time Benefit
     ("ETB") hours determined as of the Resignation Date. Such payment to be
     made within ten (10) days of the Resignation Date or upon the dissolution
     of all applicable restraining orders, whichever 



<PAGE>   2

     is later. Employee agrees that Employee will not be entitled to accrue any
     ETB hours subsequent to the Resignation Date.

4.

     A. Notwithstanding anything to the contrary provided in any Non-Qualified
     Stock Option Agreement ("NQSO Agreement") heretofore entered into between
     Employee and Progressive, the parties hereto agree that, subject to the
     conditions set forth in Paragraph 4B. below concerning a "Disqualifying
     Activity," if and to the extent that any Option Installment (as defined
     below) of any non-qualified stock option ("NQSO") heretofore granted to
     Employee by Progressive under The Progressive Corporation 1989 Incentive
     Plan (the "1989 Plan") or The Progressive Corporation 1995 Incentive Plan
     (the "1995 Plan") (collectively, the "Plans") is not vested and exercisable
     as of the Resignation Date, such Option Installment (i) shall remain in
     effect with respect to fifty percent (50%) of the Common Shares of The
     Progressive Corporation ("Common Shares") covered thereby and, as to such
     Common Shares, shall vest and become exercisable on the vesting date
     applicable thereto, as provided in the applicable NQSO Agreement, and may
     be exercised by Employee in whole or in part at any time between such
     vesting date and the expiration date applicable thereto (i.e., the tenth
     anniversary of the date of grant), as provided in the related NQSO
     Agreement, and (ii) shall terminate, effective as of the Resignation Date,
     with respect to the remaining fifty percent (50%) of the Common Shares
     covered by such Option Installment. In the event that Employee shall engage
     in any Disqualifying Activity, Employee shall forfeit all of his rights
     under this Paragraph and all NQSOSs then held by Employee which were not
     vested as of the Resignation Date (regardless of whether vested at the time
     of the Disqualifying Activity), shall immediately terminate and may not
     thereafter be exercised in whole or in part. For purposes hereof, an Option
     Installment shall mean any NQSO award included within a single grant which
     includes multiple NQSO awards, each with a separate vesting date. Except as
     herein expressly provided, all NQSOS's awarded to Employee under the Plans
     will continue to be governed by all of the terms and conditions of the
     Plans and applicable NQSO Agreement.

     B. Employee shall forfeit his rights under Paragraph 4A. if Employee
     participates in any "Disqualifying Activity" as defined below:

              Disqualifying Activity - means any of the following acts or
              activities committed during the period beginning on the
              Resignation Date and ending January 31, 2004 (the "Restriction
              Period"):

              - directly or indirectly serving as a principal, shareholder,
              partner, of officer, employee or agent of, or as a consultant,
              advisor or in any other capacity (other than as a Director) to,
              any insurance carrier other than Progressive with more than 1.5%
              market share of the U.S. market for private passenger automobile
              insurance as of December 31, 1999 as reported by A.M. Best and
              specifically listed on the attached Exhibit B. This clause shall
              not apply if Employee becomes an employee of one of the entities
              listed on Exhibit B solely as a result of actions beyond
              Employee's control--such as an acquisition not initiated by
              Employee of an entity with a smaller market share then employing
              Employee by one of the listed companies; or

              - any disclosure by the Employee, or any use by the Employee for
              his own benefit or for the benefit of any other person or entity
              (other than Progressive, its parent or





<PAGE>   3
              its subsidiaries), of any confidential information or trade secret
              of Progressive or its subsidiaries (as defined herein) to an
              extent deemed material by Progressive; or

              - any violation of Paragraphs 2, 5, 8 or 10 of this Agreement; or

              - making any other disclosure or taking any other action which is
              materially detrimental to the business, prospects or reputation of
              Progressive, its parent or its subsidiaries. The direct ownership
              of less than 10% of the outstanding voting shares of a publicly
              traded corporation which competes with Progressive or its
              subsidiaries shall not constitute a Disqualifying Activity.

5. Employee shall not, during the Restriction Period, hire or solicit to hire
any of Progressive's then current employees (other than Employee's spouse),
either directly or indirectly, to work for Employee or any other entity. This
prohibition is not intended, nor shall it be construed, to prohibit any future
employer of Employee from hiring anyone in the normal course of its business
without assistance from Employee; but, rather, is intended to cover and shall
only be construed to prohibit actions of Employee.

6. With the exception of the rights and benefits contained in this Agreement,
Employee: (a) waives any and all rights Employee now has or might hereafter have
acquired to, and acknowledges the forfeiture of, any and all "NQSOs" under the
Plans which are not vested as of the Resignation Date; and (b) waives any rights
Employee may now have or would have had under Progressive's 2001 Gainsharing
Program, The Progressive Corporation 2001 Executive Bonus Plan, The Progressive
Corporation 1999 Executive Bonus Plan, The Progressive Corporation Separation
Allowance Plan and to any other compensation or bonus Employee may have received
had Employee remained employed by Progressive. Other than is provided for in
paragraph 3, Employee shall not be entitled to any compensation as a Progressive
employee after the Resignation Date, including, but not limited to, NQSOs
granted under the Plans and any other bonus or incentive payment(s).

7. Employee's rights relating to vested, but unexercised NQSOs shall be
determined in accordance with the provisions of the Plans and applicable NQSO
Agreement(s) between Progressive and Employee, and as is specified in those
agreements, the last available date for exercise by Employee of any vested NQSOs
shall be sixty (60) days after the Separation Date. Employee's rights (if any)
under the Executive Deferred Compensation Program (the "Program") shall be
determined in accordance with the governing provisions of the Program.

8. Employee hereby agrees that neither Employee nor any person, organization, or
other entity acting on Employee's behalf will communicate or permit to be
communicated, either directly or indirectly, any information regarding the
financial terms of this Agreement except to Employee's counsel, Employee's
spouse, Employee's accountant, a prospective employer, financial institutions
when needed to demonstrate Employee's personal financial condition, or to any
court involved in any action brought by either party to enforce the terms of
this Agreement.

9. Employee agrees and acknowledges that this Agreement is not and shall not be
construed to be an admission of any violation of any federal, state, or local
law, regulation or of any duty Progressive owed Employee and that the execution
of this Agreement is a voluntary act to provide conclusion to Employee's
employment relationship with Progressive.



<PAGE>   4

10. Employee agrees that Employee will maintain the confidentiality of
confidential information which Employee has received by virtue of Employee's
employment with Progressive and will refrain from using such information or
disclosing it to anyone other than Progressive or its employees. For purposes of
this Agreement, confidential information is information which Progressive
endeavors to keep confidential, including, without limitation, customer lists,
employee lists, rate schedules, underwriting information, the terms of contracts
and policies, marketing plans, program designs, trade secrets, Progressive's
internal electronic mail distribution lists and addresses, proprietary
information, and any such information provided by a third party to Progressive
in confidence. Employee represents that upon Employee's separation, Employee
will return to Progressive any documents in Employee's possession containing
confidential information of Progressive or documents or other items which are
the property of Progressive.

11. Any notices or matters regarding this Agreement shall be made to
Progressive's Chief Legal Officer, Charles E. Jarrett by mail to 300 North
Commons Boulevard, Mayfield Village, Ohio 44143, by facsimile transmission to
(440) 395-0280 or by electronic mail to GOTOBUTTON BM_1_
Chuck_Jarrett@Progressive.com or to Employee at his home address.

12. Employee has read and understands all of the terms of this Agreement.
Employee signs this Agreement in exchange for the consideration to be given to
Employee. Neither Progressive nor its agents, representatives, or employees have
made any representations to Employee concerning the terms or effects of this
Agreement other than those contained in the Agreement. This Agreement contains
the entire agreement between Employee and Progressive and supercedes all prior
or contemporaneous discussions or agreements.

13. The terms of this Separation Agreement and General Release are separate and
independent and should any of them be declared invalid or unenforceable by any
court, the remaining provisions and terms of this Agreement shall remain in full
force and effect.

14. This Agreement shall be governed and interpreted in accordance with the laws
of the State of Ohio. Any dispute arising under the terms of this Agreement
shall be resolved by binding arbitration in Cuyahoga County, Ohio in accordance
with the rules of commercial arbitration of the American Arbitration
Association. In any such arbitration proceeding, the tribunal may award only
compensatory damages and is not empowered to award punitive or exemplary
damages, but shall award reasonable attorneys' fees to the prevailing party.


<PAGE>   5

         EMPLOYEE HAS READ AND UNDERSTANDS ALL OF THE TERMS OF THIS AGREEMENT
         AND EMPLOYEE HAS BEEN ENCOURAGED TO CONSULT WITH AN ATTORNEY. EMPLOYEE
         ACKNOWLEDGES THAT EMPLOYEE HAS BEEN GIVEN A PERIOD OF TWENTY-ONE (21)
         DAYS TO REVIEW THIS AGREEMENT WITH AN ATTORNEY AND CONSIDER ITS EFFECT,
         INCLUDING EMPLOYEE'S RELEASE OF RIGHTS AND SEPARATION. EMPLOYEE ALSO
         ACKNOWLEDGES THAT EMPLOYEE HAS SEVEN (7) DAYS FOLLOWING EXECUTION OF
         THIS AGREEMENT TO REVOKE THIS AGREEMENT FOR ANY REASON AND IS HEREBY
         ADVISED THAT THIS AGREEMENT SHALL NOT BECOME EFFECTIVE OR ENFORCEABLE
         UNTIL THE EXPIRATION OF THE SEVEN (7) DAY REVOCATION PERIOD.

         IN WITNESS WHEREOF, the parties have executed this Agreement this 23
day of February, 2001


                           _________________________________________
                           CHARLES BERGEN CHOKEL

                           _______________________________________
                           Witness


                                PROGRESSIVE CASUALTY INSURANCE COMPANY


                                By: _________________________________________

                                Title: ______________________________________

                                Witness: ____________________________________




<PAGE>   1

                                                                   EXHIBIT 10(R)


                      NON-QUALIFIED STOCK OPTION AGREEMENT

This Agreement (the "Agreement") is made as of the _____ day of _______________,
19_____, between The Progressive Corporation, an Ohio corporation (the
"Company"), and (NAME) (the "Optionee"). The Company hereby grants Optionee an
option (the "Option") to purchase (TOTAL_SHARES) Common Shares, $1.00 par value,
(the "Common Shares") of the Company for a per share purchase price of
$_________ (the "Option Price"). The Option has been granted pursuant to The
Progressive Corporation 1989 Incentive Plan (as amended and restated) (the
"Plan") and shall include and be subject to all provisions of the Plan, which
are hereby incorporated herein by reference, and shall be subject to the
following provisions of this Agreement:

1. TERM. The Option shall become exercisable on _______________ (the "Vesting
Date") and may be exercised, in whole or in part, at any time thereafter until
_______________ (the "Expiration Date"), on which date the Option shall expire
and no longer be exercisable.

2. METHOD OF EXERCISE. Subject to Section 1 above, the Option shall be
exercisable from time to time by written notice (in form approved or furnished
by the Company) to the Committee which shall:

   (a) state that the Option is thereby being exercised, the number of Common
   Shares with respect to which the
 Option is being exercised, each person in
   whose name any certificates for the Common Shares should be registered and
   his or her address and social security number;

   (b) be signed by the person or persons entitled to exercise the Option and,
   if the Option is being exercised by anyone other than the Optionee, be
   accompanied by proof satisfactory to counsel for the Company of the right of
   such person or persons to exercise the Option under the Plan and all
   applicable laws and regulations; and

   (c) be accompanied by such representations, warranties and agreements, in
   form and substance satisfactory to counsel for the Company, with respect to
   the investment intent of such person or persons exercising the Option as the
   Company may request.

3. PAYMENT OF PRICE. Upon exercise of the Option, the Company shall deliver a
certificate or certificates for the Common Shares purchased thereunder to the
specified person or persons at the specified time upon receipt of the full
purchase price for such Common Shares: (a) by certified or bank cashier's check,
or (b) by any other method of payment or combination thereof authorized by the
Plan.

4. TRANSFERABILITY. The Option shall not be transferable by the Optionee other
than by will or by the laws of descent and distribution. Subject to the
following sentence, during the lifetime of the Optionee, the Option shall be
exercisable (subject to any other applicable restrictions on exercise) only by
the Optionee for his or her own account. Upon the death or disability of the
Optionee, the Option shall be exercisable (subject to any other applicable
restrictions on 


<PAGE>   2

exercise) only by the Optionee's estate (acting through its fiduciary) or by the
Optionee's duly authorized legal representative, during the period and to the
extent authorized in the Plan.

5. TERMINATION OF EMPLOYMENT. If the employment of the Optionee by the Company
(or any of its Subsidiaries or Affiliates) terminates:

   (a) due to involuntary termination without cause or due to retirement (with
   the employer's approval, but subject to Section 5(e) below), the Option may
   be exercised to the extent exercisable at the date of such termination,
   during the lesser of (i) two months after such date, or (ii) the balance of
   the Option's term;

   (b) due to death or disability, the provisions of Section 5(b)(6) or 5(b)(7)
   of the Plan, as applicable, shall apply;

   (c) due to resignation by the Optionee (other than by reason of a Qualified
   Retirement, as provided at Section 5(e) below), the Optionee may exercise the
   Option, to the extent of the lesser of (A) the number of Common Shares as to
   which the Option is exercisable on the date the Optionee ceases to be an
   employee or (B) the number of Common Shares as to which the Option was
   exercisable ninety days prior to such date, reduced by any Common Shares
   acquired by exercise of the Option within such ninety day period, at any time
   within two (2) months after the date that the Optionee ceases to be an
   employee (but in no event after expiration of the original term of the
   Option) and the Option shall not be or become exercisable as to any
   additional Common Shares after the date that the Optionee ceases to be an
   employee;

   (d) due to termination for cause, the Option and all rights to purchase
   Common Shares thereunder shall immediately terminate; and

   (e) due to a Qualified Retirement (as defined below), the following
   provisions shall apply (subject in all cases to Section 5(e)(v) hereof):

      (i) if the Option has vested and is exercisable as of the Qualified
      Retirement Date (as defined below), the Option shall not terminate upon
      the retirement of the Optionee, and, to the extent that it has not been
      previously exercised, may be exercised by the Optionee, in whole or in
      part, at any time between the Qualified Retirement Date and the Expiration
      Date;

      (ii) subject to Section 5(e)(iii) hereof, if the Option is not vested and
      exercisable as of the Qualified Retirement Date, the Option shall not
      terminate in its entirety upon the retirement of the Optionee; instead,
      the Option (A) shall remain in effect with respect to fifty percent (50%)
      of the Common Shares which are subject to the Option as of the Qualified
      Retirement Date and, as to such Common Shares, shall vest and become
      exercisable on the Vesting Date and may be exercised by the Optionee, in
      whole or in part, at any time between the Vesting Date and the Expiration
      Date, and (B) shall terminate, effective as of the Qualified Retirement
      Date, with respect to the remaining fifty percent (50%) of the Common
      Shares that are subject to the Option as of the Qualified Retirement Date;


<PAGE>   3

      (iii) notwithstanding Section 5(e)(ii) above, if the Option is not vested
      and exercisable as of the Qualified Retirement Date, but has a Vesting
      Date which is no later than four (4) months after the Qualified Retirement
      Date, then, notwithstanding the Optionee's retirement, the full Option
      (or, if the Option is subject to installment vesting, that portion thereof
      which is scheduled to vest on such Vesting Date) shall remain in effect,
      shall vest on such Vesting Date and may be exercised by the Optionee, in
      whole or in part, at any time between such Vesting Date and the Expiration
      Date;

      (iv) if the Optionee dies after the date of his or her retirement and has
      not exercised the Option, in whole or in part, prior to his or her death,
      the Optionee's estate shall have the right to exercise the Option as to
      (A) all Common Shares, if any, as to which the Option has vested and is
      exercisable as of the date of the Optionee's death, plus (B) the
      additional Common Shares, if any, as to which the Option would have become
      exercisable within one (1) year from the date of the Optionee's death
      pursuant to Section 5(e)(ii) and/or (iii) hereof, as applicable, but for
      the death of the Optionee, at any time during the one (1) year period
      beginning on the date of the Optionee's death (or such other period as the
      Committee may specify), and the balance of the Option shall terminate as
      of the date of the Optionee's death;

      (v) if the Committee determines that the Optionee is or has engaged in any
      Disqualifying Activity (as defined below), then (1) to the extent that the
      Option has vested and is exercisable as of the Disqualification Date (as
      defined below), the Optionee shall have the right to exercise the Option
      during the lesser of two months from the Disqualification Date or the
      balance of the Option's term and (2) to the extent that the Option is not
      vested and exercisable as of the Disqualification Date, the Option shall
      terminate as of such date. Any determination by the Committee, which may
      act upon the recommendation of the Chief Executive Officer or other senior
      officer of the Company, that the Optionee is or has engaged in any
      Disqualifying Activity, and as to the Disqualification Date, shall be
      final and conclusive.

      (vi) As used in this Section 5(e), the following terms are defined as
      follows:

            (A) QUALIFIED RETIREMENT - any termination of the Optionee's
            employment with the Company or its Subsidiaries for any reason
            (other than death, Disability or an involuntary termination for
            Cause) if, at or immediately prior to the date of such termination,
            the Optionee satisfies both of the following conditions:

                (1) the Optionee shall be 55 years of age or older; and

                (2) the sum of the Optionee's age and completed years of service
                as an employee of the Company or its Subsidiaries (disregarding
                fractions, in both cases) shall total 70 or more.

            (B) QUALIFIED RETIREMENT DATE - the date as of which the Optionee's
            employment with the Company or its Subsidiaries shall terminate
            pursuant to a Qualified Retirement.


<PAGE>   4

            (C) DISQUALIFYING ACTIVITY - means and includes each of the
            following acts or activities:

                (1) directly or indirectly serving as a principal, shareholder,
                partner, director, officer, employee or agent of, or as a
                consultant, advisor or in any other capacity to, any business or
                entity which competes with the Company or its Subsidiaries in
                any business or activity then conducted by the Company or its
                Subsidiaries to an extent deemed material by the Committee; or

                (2) any disclosure by the Optionee, or any use by the Optionee
                for his or her own benefit or for the benefit of any other
                person or entity (other than the Company or its Subsidiaries),
                of any confidential information or trade secret of the Company
                or its Subsidiaries to an extent deemed material by the
                Committee; or

                (3) any material violation of any of the provisions of the
                Company's Code of Conduct or any agreement between the Optionee
                and the Company; or

                (4) making any other disclosure or taking any other action which
                is determined by the Committee to be materially detrimental to
                the business, prospects or reputation of the Company or its
                Subsidiaries. The ownership of less than 2% of the outstanding
                voting shares of a publicly traded corporation which competes
                with the Company or its Subsidiaries shall not constitute a
                Disqualifying Activity.

            (D) DISQUALIFICATION DATE - the date of any determination by the
            Committee that the Optionee is or has engaged in any Disqualifying
            Activity.

6. RESTRICTIONS ON EXERCISE. The Option is subject to all restrictions set forth
in this Agreement or in the Plan. As a condition to any exercise of the Option,
the Company may require the Optionee or his successor to make any representation
and warranty to comply with any applicable law or regulation or to confirm any
factual matters requested by counsel for the Company.

7. TAXES. The Optionee hereby agrees that he or she shall pay to the Company, in
cash, any federal, state and local taxes of any kind required by law to be
withheld with respect to the Option granted to him or her hereunder or the
exercise thereof. If the Optionee does not make such payment to the Company, the
Company shall have the right to deduct from any payment of any kind otherwise
due to the Optionee from the Company (or from any Subsidiary or Affiliate of the
Company), any federal, state and local taxes of any kind required by law to be
withheld with respect to the Option, the exercise thereof or the Common Shares
to be purchased by the Optionee under this Agreement. The Option shall not be
treated as an incentive stock option under Section 422 or any successor Section
thereto of the Internal Revenue Code of 1986, as amended.

8. DEFINITIONS. Unless otherwise defined in this Agreement, capitalized terms
will have the same meanings given them in the Plan. 


<PAGE>   5

THE PROGRESSIVE CORPORATION

DATE OF GRANT: _________, 19____ 

BY: _____________________________________
TITLE: __________________________________



<PAGE>   6

                             ACCEPTANCE OF AGREEMENT

The Optionee hereby: (a) acknowledges receiving a copy of the Plan Description
dated _______________ (the "Plan Description") relating to the Plan, and
represents that he or she is familiar with all of the material provisions of the
Plan, as set forth in the Plan Description; (b) accepts this Agreement and the
Option granted to him or her under this Agreement subject to all provisions of
the Plan and this Agreement; and (c) agrees to accept as binding, conclusive and
final all decisions or interpretations of the Committee relating to the Plan,
this Agreement or the Option granted hereunder.

Optionee: _________________________________________

Date: _______________________________, 19____





<PAGE>   1
                                                                   Exhibit 10(S)


                      NON-QUALIFIED STOCK OPTION AGREEMENT

 This Agreement (the "Agreement") is made as of the _______ day of
__________________, 19_____, between The Progressive Corporation, an Ohio
corporation (the "Company"), and {NAME} (the "Optionee"). The Company hereby
grants Optionee an option (the "Option") to purchase {TOTAL_SHARES} Common
Shares, $1.00 par value, (the "Common Shares") of the Company for a per share
purchase price of $____________ (the "Option Price"). The Option has been
granted pursuant to The Progressive Corporation 1989 Incentive Plan (as amended
and restated) (the "Plan") and shall include and be subject to all provisions of
the Plan, which are hereby incorporated herein by reference, and shall be
subject to the following provisions of this Agreement:

1. TERM. The Option shall become exercisable as follows:

___________ Common Shares may be purchased on or after _______________ and until
_______________, at which date the right to purchase such Common Shares shall
expire.

 ___________ Common Shares may be purchased on or after _______________ and
until _______________, at which date the right to purchase such Common Shares
shall expire.

 ___________ Common Shares may be purchased on or after _______________ and
until _______________, at which date the right to purchase such Common Shares
shall expire.

The dates set forth above on or after which the Option, or any part thereof, may
be exercised and specified
 numbers of Common Shares may be purchased hereunder
are referred to herein as "Vesting Dates" and the dates set forth above as of
which such stock purchase rights expire are referred to herein as "Expiration
Dates."

2. METHOD OF EXERCISE. Subject to Section 1 above, the Option shall be
exercisable from time to time by written notice (in form approved or furnished
by the Company) to the Committee which shall:

     (a) state that the Option is thereby being exercised, the number of Common
     Shares with respect to which the Option is being exercised, each person in
     whose name any certificates for the Common Shares should be registered and
     his or her address and social security number;

     (b) be signed by the person or persons entitled to exercise the Option and,
     if the Option is being exercised by anyone other than the Optionee, be
     accompanied by proof satisfactory to counsel for the Company of the right
     of such person or persons to exercise the Option under the Plan and all
     applicable laws and regulations; and

     (c) be accompanied by such representations, warranties and agreements, in
     form and substance satisfactory to counsel for the Company, with respect to
     the investment intent of such person or persons exercising the Option as
     the Company may request.

3. PAYMENT OF PRICE. Upon exercise of the Option, the Company shall deliver a
certificate or certificates for the Common Shares purchased thereunder to the
specified person or persons at 

<PAGE>   2
the specified time upon receipt of the full purchase price for such Common
Shares: (a) by certified or bank cashier's check, or (b) by any other method of
payment or combination thereof authorized by the Plan.

4. TRANSFERABILITY. The Option shall not be transferable by the Optionee other
than by will or by the laws of descent and distribution. Subject to the
following sentence, during the lifetime of the Optionee, the Option shall be
exercisable (subject to any other applicable restrictions on exercise) only by
the Optionee for his or her own account. Upon the death or disability of the
Optionee, the Option shall be exercisable (subject to any other applicable
restrictions on exercise) only by the Optionee's estate (acting through its
fiduciary) or by the Optionee's duly authorized legal representative, during the
period and to the extent authorized in the Plan.

5. TERMINATION OF EMPLOYMENT. If the employment of the Optionee by the Company
(or any of its Subsidiaries or Affiliates) terminates:

     (a) due to involuntary termination without cause or due to retirement (with
     the employer's approval, but subject to Section 5(e) below), the Option may
     be exercised to the extent exercisable at the date of such termination,
     during the lesser of (i) two months after such date, or (ii) the balance of
     the Option's term;

     (b) due to death or disability, the provisions of Section 5(b)(6) or
     5(b)(7) of the Plan, as applicable, shall apply;

     (c) due to resignation by the Optionee (other than by reason of a Qualified
     Retirement, as provided at Section 5(e) below), the Optionee may exercise
     the Option, to the extent of the lesser of (A) the number of Common Shares
     as to which the Option is exercisable on the date the Optionee ceases to be
     an employee or (B) the number of Common Shares as to which the Option was
     exercisable ninety days prior to such date, reduced by any Common Shares
     acquired by exercise of the Option within such ninety day period, at any
     time within two (2) months after the date that the Optionee ceases to be an
     employee (but in no event after expiration of the original term of the
     Option) and the Option shall not be or become exercisable as to any
     additional Common Shares after the date that the Optionee ceases to be an
     employee;

     (d) due to termination for cause, the Option and all rights to purchase
     Common Shares thereunder shall immediately terminate; and

     (e) due to a Qualified Retirement (as defined below), the following
     provisions shall apply (subject in all cases to Section 5(e)(v) hereof):

          (i) if and to the extent that any Option Installment (as defined
          below) has vested and is exercisable as of the Qualified Retirement
          Date (as defined below), such Option Installment shall not terminate
          upon the retirement of the Optionee, but may be exercised by the
          Optionee, in whole or in part, at any time between the Qualified
          Retirement Date and the Expiration Date applicable thereto;

          (ii) subject to Section 5(e)(iii) hereof, if and to the extent that
          any Option Installment is not vested and exercisable as of the
          Qualified Retirement Date, such Option Installment

<PAGE>   3
          (A) shall remain in effect with respect to fifty percent (50%) of the
          Common Shares covered thereby and, as to such Common Shares, shall
          vest and become exercisable on the Vesting Date applicable thereto and
          may be exercised by the Optionee, in whole or in part, at any time
          between the Vesting Date and Expiration Date applicable thereto, and
          (B) shall terminate, effective as of the Qualified Retirement Date,
          with respect to the remaining fifty percent (50%) of the Common Shares
          covered by such Option Installment;

          (iii) notwithstanding Section 5(e)(ii) above, if and to the extent
          that any Option Installment is not vested and exercisable as of the
          Qualified Retirement Date, but has a Vesting Date which is no later
          than four (4) months after the Qualified Retirement Date, then,
          notwithstanding the Optionee's retirement, the Option Installment
          which is scheduled to vest on such Vesting Date shall remain in
          effect, shall vest on such Vesting Date and may be exercised by the
          Optionee, in whole or in part, at any time between such Vesting Date
          and the applicable Expiration Date;

          (iv) if the Optionee dies after the date of his or her retirement and
          has not exercised the Option, in whole or in part, prior to his or her
          death, the Optionee's estate shall have the right to exercise the
          Option as to (A) all Common Shares, if any, as to which the Option has
          vested and is exercisable as of the date of the Optionee's death, plus
          (B) the additional Common Shares, if any, as to which the Option would
          have become exercisable within one (1) year from the date of the
          Optionee's death pursuant to Sections 5 (e)(ii) and/or (iii) hereof,
          as applicable, but for the death of the Optionee, at any time during
          the one (1) year period beginning on the date of the Optionee's death
          (or such other period as the Committee may specify), and the balance
          of the Option shall terminate as of the date of the Optionee's death;

          (v) if the Committee determines that the Optionee is or has engaged in
          any Disqualifying Activity (as defined below), then (1) to the extent
          that the Option has vested and is exercisable as of the
          Disqualification Date (as defined below), the Optionee shall have the
          right to exercise the Option during the lesser of two months from the
          Disqualification Date or the balance of the Option's term and (2) to
          the extent that the Option is not vested and exercisable as of the
          Disqualification Date, the Option shall terminate as of such date. Any
          determination by the Committee, which may act upon the recommendation
          of the Chief Executive Officer or other senior officer of the Company,
          that the Optionee is or has engaged in any Disqualifying Activity, and
          as to the Disqualification Date, shall be final and conclusive.

          (vi) As used in this Section 5(e), the following terms are defined as
          follows:

               (A) QUALIFIED RETIREMENT - any termination of the Optionee's
               employment with the Company or its Subsidiaries for any reason
               (other than death, Disability or an involuntary termination for
               Cause) if, at or immediately prior to the date of such
               termination, the Optionee satisfies both of the following
               conditions:

                    (1) the Optionee shall be 55 years of age or older; and

<PAGE>   4
                    (2) the sum of the Optionee's age and completed years of
                    service as an employee of the Company or its Subsidiaries
                    (disregarding fractions, in both cases) shall total 70 or
                    more.

               (B) QUALIFIED RETIREMENT DATE - the date as of which the
               Optionee's employment with the Company or its Subsidiaries shall
               terminate pursuant to a Qualified Retirement.

               (C) DISQUALIFYING ACTIVITY - means and includes each of the
               following acts or activities:

                    (1) directly or indirectly serving as a principal,
                    shareholder, partner, director, officer, employee or agent
                    of, or as a consultant, advisor or in any other capacity to,
                    any business or entity which competes with the Company or
                    its Subsidiaries in any business or activity then conducted
                    by the Company or its Subsidiaries to an extent deemed
                    material by the Committee; or

                    (2) any disclosure by the Optionee, or any use by the
                    Optionee for his or her own benefit or for the benefit of
                    any other person or entity (other than the Company or its
                    Subsidiaries), of any confidential information or trade
                    secret of the Company or its Subsidiaries to an extent
                    deemed material by the Committee; or

                    (3) any material violation of any of the provisions of the
                    Company's Code of Conduct or any agreement between the
                    Optionee and the Company; or

                    (4) making any other disclosure or taking any other action
                    which is determined by the Committee to be materially
                    detrimental to the business, prospects or reputation of the
                    Company or its Subsidiaries.

                    The ownership of less than 2% of the outstanding voting
                    shares of a publicly traded corporation which competes with
                    the Company or its Subsidiaries shall not constitute a
                    Disqualifying Activity.

               (D) DISQUALIFICATION DATE - the date of any determination by the
               Committee that the Optionee is or has engaged in any
               Disqualifying Activity.

               (E) OPTION INSTALLMENT - if the Option consists of multiple
               awards, each with a separate Vesting Date and Expiration Date,
               any one of such awards.

6. RESTRICTIONS ON EXERCISE. The Option is subject to all restrictions set forth
in this Agreement or in the Plan. As a condition to any exercise of the Option,
the Company may require the Optionee or his successor to make any representation
and warranty to comply with any applicable law or regulation or to confirm any
factual matters requested by counsel for the Company.

7. TAXES. The Optionee hereby agrees that he or she shall pay to the Company, in
cash, any federal, state and local taxes of any kind required by law to be
withheld with respect to the Option granted to him or her hereunder or the
exercise thereof. If the Optionee does not make 

<PAGE>   5
such payment to the Company, the Company shall have the right to deduct from any
payment of any kind otherwise due to the Optionee from the Company (or from any
Subsidiary or Affiliate of the Company), any federal, state and local taxes of
any kind required by law to be withheld with respect to the Option, the exercise
thereof or the Common Shares to be purchased by the Optionee under this
Agreement. The Option shall not be treated as an incentive stock option under
Section 422 or any successor Section thereto of the Internal Revenue Code of
1986, as amended.

8. DEFINITIONS. Unless otherwise defined in this Agreement, capitalized terms
will have the same meanings given them in the Plan.



THE PROGRESSIVE CORPORATION

DATE OF GRANT: _________, 19____

BY: ______________________________________

TITLE: ___________________________________

<PAGE>   6
                             ACCEPTANCE OF AGREEMENT

The Optionee hereby: (a) acknowledges receiving a copy of the Plan Description
dated _______________ (the "Plan Description") relating to the Plan, and
represents that he or she is familiar with all of the material provisions of the
Plan, as set forth in the Plan Description; (b) accepts this Agreement and the
Option granted to him or her under this Agreement subject to all provisions of
the Plan and this Agreement; and (c) agrees to accept as binding, conclusive and
final all decisions or interpretations of the Committee relating to the Plan,
this Agreement or the Option granted hereunder.

Optionee: _________________________________________

 Date: ______________________________, 19____







<PAGE>   1
                                                                   Exhibit 10(T)

                                 OBJECTIVE-BASED
                      NON-QUALIFIED STOCK OPTION AGREEMENT


         This Agreement (the "Agreement") is made as of the _____ day of
_______________, 20___ between The Progressive Corporation, an Ohio corporation
(the "Company"), and {NAME} (the "Optionee"). The Company hereby grants Optionee
an option (the "Option") to purchase {TOTAL SHARES} Common Shares, $1.00 par
value (the "Common Shares"), of the Company for a per share purchase price of
$_________ (the "Option Price"). The Option has been granted pursuant to The
Progressive Corporation 1995 Incentive Plan (the "Plan") and shall include and
be subject to all provisions of the Plan, which are hereby incorporated herein
by reference, and shall be subject to the following provisions of this
Agreement:

         1.       Term. The Option shall become exercisable as follows:

                  _____ Common Shares may be purchased on or after the Vesting
                  Date (as defined below) and until ___________________________
                  (the "Expiration Date"), on which date the right to purchase
                  such Common Shares shall expire.

                  The Option will vest and become exercisable upon the date (the
                  "Vesting Date") which is the earlier of (a)
                  ________________________ or (b) the date of the public
                  dissemination by the Company of a release reporting earnings
                  for the Company and its subsidiaries for the first calendar
                  year or quarter as of the end of which the
 Company and its
                  subsidiaries have generated net earned premiums of $_________
                  or more over a period consisting of four consecutive calendar
                  quarters ("Realization Period") at a combined ratio of less
                  than _______ for the Realization Period.

         2.       Method of Exercise. Subject to Section 1 above, the Option
                  shall be exercisable from time to time after the Vesting Date
                  by written notice (in form approved or furnished by the
                  Company) to the Company which shall:

                  (a)      state that the Option is thereby being exercised, the
                           number of Common Shares with respect to which the
                           Option is being exercised, each person in whose name
                           any certificates for the Common Shares should be
                           registered and his or her address and social security
                           number;

                  (b)      be signed by the person or persons entitled to
                           exercise the Option and, if the Option is being
                           exercised by anyone other than the Optionee, be
                           accompanied by proof satisfactory to counsel for the
                           Company of the right of such person or persons to
                           exercise the Option under the Plan and all applicable
                           laws and regulations; and

                  (c)      be accompanied by such representations, warranties
                           and agreements, in form and substance satisfactory to
                           counsel for the Company, with respect to the
                           investment intent of such person or persons
                           exercising the Option as the Company may request.

         3.       Payment of Price. Upon exercise of the Option, the Company
                  shall deliver a certificate or certificates for the Common
                  Shares purchased thereunder to the specified person or persons
                  at the specified time upon receipt of the full purchase price
                  for such Common Shares: (i) by certified or bank cashier's
                  check, or (ii) by any other method of payment or combination
                  thereof authorized by the Plan.

<PAGE>   2
         4.       Transferability. The Option shall not be transferable by the
                  Optionee other than by will or by the laws of descent and
                  distribution. Subject to the following sentence, during the
                  lifetime of the Optionee, the Option shall be exercisable
                  (subject to any other applicable restrictions on exercise)
                  only by the Optionee for his or her own account. Upon the
                  death or disability of the Optionee, the Option shall be
                  exercisable (subject to any other applicable restrictions on
                  exercise) only by the Optionee's estate (acting through its
                  fiduciary) or by the Optionee's duly authorized legal
                  representative, during the period and to the extent authorized
                  in the Plan.

         5.       Termination of Employment. If the employment of the Optionee
                  by the Company (or any of its Subsidiaries or Affiliates)
                  terminates:

                  (a)      due to involuntary termination without Cause or,
                           subject to Section 5(e) hereof, due to retirement
                           (with the employer's approval), the Option may be
                           exercised to the extent exercisable at the date of
                           such termination, during the lesser of (i) two months
                           after such date, or (ii) the balance of the Option's
                           term;

                  (b)      due to death or Disability, the provisions of Section
                           5(b)(6) or 5(b)(7) of the Plan, as applicable, shall
                           apply;

                  (c)      due to resignation by the Optionee, the Optionee may
                           exercise the Option, to the extent of the lesser of
                           (A) the number of Common Shares as to which the
                           Option is exercisable on the date the Optionee ceases
                           to be an employee or (B) the number of Common Shares
                           as to which the Option was exercisable ninety days
                           prior to such date, reduced by any Common Shares
                           acquired by exercise of the Option within such ninety
                           day period, at any time within two (2) months after
                           the date on which the Optionee ceases to be an
                           employee (but in no event after expiration of the
                           original term of the Option) and the Option shall not
                           be or become exercisable as to any additional Common
                           Shares after the date that the Optionee ceases to be
                           an employee;

                  (d)      due to termination for Cause, the Option and all
                           rights to purchase Common Shares thereunder shall
                           immediately terminate; and

                  (e)      due to a Qualified Retirement (as defined below), the
                           following provisions shall apply (subject in all
                           cases to Section 5(e)(iv) hereof):

                           (i)      if and to the extent that the Option has
                                    vested and is exercisable as of the
                                    Qualified Retirement Date (as defined
                                    below), the Option shall not terminate upon
                                    the retirement of the Optionee, but may be
                                    exercised by the Optionee, in whole or in
                                    part, at any time between the Qualified
                                    Retirement Date and the Expiration Date
                                    applicable thereto;

                           (ii)     if the Option is not vested and exercisable
                                    as of the Qualified Retirement Date, the
                                    Option (A) shall remain in effect with
                                    respect to fifty percent (50%) of the Common
                                    Shares covered thereby and, as to such
                                    Common Shares, shall vest and become
                                    exercisable on the Vesting Date, and may be
                                    exercised by the Optionee, in whole or in
                                    part, at any time between the Vesting Date
                                    and Expiration Date, 

<PAGE>   3
                                    and (B) shall terminate, effective as of the
                                    Qualified Retirement Date, with respect to
                                    the remaining fifty percent (50%) of the
                                    Common Shares covered by Option;
 
                           (iii)    if the Optionee dies after the date of his
                                    or her retirement and has not exercised the
                                    Option, in whole or in part, prior to his or
                                    her death, the Optionee's estate shall have
                                    the right to exercise the Option within one
                                    (1) year of the date of the Optionee's death
                                    as to (A) all Common Shares as to which the
                                    Option has not been exercised prior to the
                                    date of the Optionee's death, if the Option
                                    has vested and is exercisable as of the date
                                    of the Optionee's death, or (B) if the
                                    Option has not vested prior to the date of
                                    the Optionee's death, the Common Shares, if
                                    any, as to which the Option would have
                                    become exercisable pursuant to Section
                                    5(e)(ii) hereof at any time during the one
                                    (1) year period beginning on the date of the
                                    Optionee's death (or such other period as
                                    the Committee may specify);
 
                           (iv)     if the Committee determines that the
                                    Optionee is or has engaged in any
                                    Disqualifying Activity (as defined below),
                                    then (1) if the Option has vested and is
                                    exercisable as of the Disqualification Date
                                    (as defined below), the Optionee shall have
                                    the right to exercise the Option during the
                                    lesser of two months from the
                                    Disqualification Date or the balance of the
                                    Option's term and (2) if the Option is not
                                    vested and exercisable as of the
                                    Disqualification Date, the Option shall
                                    terminate as of such date. Any determination
                                    by the Committee, which may act upon the
                                    recommendation of the Chief Executive
                                    Officer or other senior officer of the
                                    Company, that the Optionee is or has engaged
                                    in any Disqualifying Activity, and as to the
                                    Disqualification Date, shall be final and
                                    conclusive.
 
                           (v)      As used in this Section 5(e), the following
                                    terms are defined as follows:

                  (A)      Qualified Retirement - any termination of the
                           Optionee's employment with the Company or its
                           Subsidiaries for any reason (other than death,
                           Disability or an involuntary termination for Cause)
                           if, at or immediately prior to the date of such
                           termination, the Optionee satisfies both of the
                           following conditions:
 
                           (1)      the Optionee shall be 55 years of age or
                                    older; and

                           (2)      the sum of the Optionee's age and completed
                                    years of service as an employee of the
                                    Company or its Subsidiaries (disregarding
                                    fractions, in both cases) shall total 70 or
                                    more.

                  (B)      Qualified Retirement Date - the date as of which the
                           Optionee's employment with the Company or its
                           Subsidiaries shall terminate pursuant to a Qualified
                           Retirement.

                  (C)      Disqualifying Activity - means and includes each of
                           the following acts or activities:

<PAGE>   4
                           (1)      directly or indirectly serving as a
                                    principal, shareholder, partner, director,
                                    officer, employee or agent of, or as a
                                    consultant, advisor or in any other capacity
                                    to, any business or entity which competes
                                    with the Company or its Subsidiaries in any
                                    business or activity then conducted by the
                                    Company or its Subsidiaries to an extent
                                    deemed material by the Committee; or
 
                           (2)      any disclosure by the Optionee, or any use
                                    by the Optionee for his or her own benefit
                                    or for the benefit of any other person or
                                    entity (other than the Company or its
                                    Subsidiaries), of any confidential
                                    information or trade secret of the Company
                                    or its Subsidiaries to an extent deemed
                                    material by the Committee; or

                           (3)      any material violation of any of the
                                    provisions of the Company's Code of Conduct
                                    or any agreement between the Optionee and
                                    the Company; or
 
                           (4)      making any other disclosure or taking any
                                    other action which is determined by the
                                    Committee to be materially detrimental to
                                    the business, prospects or reputation of the
                                    Company or its Subsidiaries.

                                    The ownership of less than 2% of the
                                    outstanding voting shares of a publicly
                                    traded corporation which competes with the
                                    Company or its Subsidiaries shall not
                                    constitute a Disqualifying Activity.
 
                  (D)      Disqualification Date - the date of any determination
                           by the Committee that the Optionee is or has engaged
                           in any Disqualifying Activity.

         6.       Restrictions on Exercise. The Option is subject to all
                  restrictions set forth in this Agreement or in the Plan. As a
                  condition to any exercise of the Option, the Company may
                  require the Optionee or his or her successor to make any
                  representation or warranty to comply with any applicable law
                  or regulation or to confirm any factual matters requested by
                  counsel for the Company.

         7.       Taxes. The Optionee hereby agrees that he or she shall pay to
                  the Company, in cash, any federal, state and local taxes or
                  other items of any kind required by law to be withheld with
                  respect to the Option granted to him or her hereunder. If the
                  Optionee does not make such payment to the Company, the
                  Company shall have the right to deduct from any payment of any
                  kind otherwise due to the Optionee from the Company (or from
                  any Subsidiary or Affiliate of the Company), any federal,
                  state and local taxes or other items of any kind required by
                  law to be withheld with respect to the Option, the exercise
                  thereof or the Common Shares to be purchased by the Optionee
                  under this Agreement. The Option shall not be treated as an
                  incentive stock option under Section 422 or any successor
                  Section thereto of the Internal Revenue Code of 1986, as
                  amended.
 
         8.       Definitions. Unless otherwise defined in this Agreement,
                  capitalized terms will have the same meanings given them in
                  the Plan.

<PAGE>   5
                                                     THE PROGRESSIVE CORPORATION



DATE OF GRANT: __________________________   BY: ________________________________
                                                   Charles E. Jarrett, Secretary





                             ACCEPTANCE OF AGREEMENT


         The Optionee hereby: (a) acknowledges receiving a copy of the Plan
Description dated ____________________________ (the "Plan Description") relating
to the Plan, and represents that he or she is familiar with all of the material
provisions of the Plan, as set forth in the Plan Description; (b) accepts this
Agreement and the Option granted to him or her under this Agreement subject to
all provisions of the Plan and this Agreement; and (c) agrees to accept as
binding, conclusive and final all decisions or interpretations of the Committee
relating to the Plan, this Agreement or the Option granted hereunder.



                                 Optionee: _____________________________________


                                 Date: _________________________________________




<PAGE>   1
                                                                      Exhibit 11


                           THE PROGRESSIVE CORPORATION
                        COMPUTATION OF EARNINGS PER SHARE
                      (MILLIONS - EXCEPT PER SHARE AMOUNTS)


<TABLE>
<CAPTION>
Years Ended December 31,                     2000                1999                1998
                                      ------------------   -----------------   -----------------
                                                     Per                 Per                 Per
                                      Amount       Share   Amount      Share   Amount      Share
                                      ------------------   -----------------   -----------------
<S>                                   <C>          <C>     <C>         <C>     <C>         <C>  
BASIC:
Net income                            $ 46.1       $ .63   $295.2      $4.05   $456.7      $6.30
                                      ==================   =================   =================
Average shares outstanding              73.2                 72.9                72.5
                                      ======               ======              ======


DILUTED:
Net income                            $ 46.1       $ .62   $295.2      $3.96   $456.7      $6.11
                                      ==================   =================   =================
Average shares outstanding              73.2                 72.9                72.5
Net effect of dilutive stock options     1.1                  1.7                 2.2
                                      ------               ------              ------
Total                                   74.3                 74.6                74.7
                                      ======               ======              ======
</TABLE>






<PAGE>   1
                                                                      Exhibit 13


<TABLE>
<S>                                     <C>
3500 BC                                 2000 AD


THE INVENTION OF                        THE PROGRESSIVE
THE WHEEL                               CORPORATION
                                        ANNUAL REPORT
</TABLE>











WHAT
DO YOU
DAYDREAM
ABOUT?

<PAGE>   2
CYCLES

In 1937, the Progressive insurance organization began business during a
difficult but hopeful era. From the start, the Company has been innovators --
growing into new markets and pioneering new ways to meet consumers' needs. In
1956, Progressive Casualty Insurance Company was founded to be among the first
specialty underwriters of nonstandard auto insurance. Today, The Progressive
Corporation, which owns 76 subsidiaries and one mutual insurance company
affiliate, provides all drivers throughout the United States with competitive
rates and 24-hour, in-person and online services.

         As with any creative process, innovation and its results are often
cyclical. This year's Annual Report chronicles a very trying year in the cycle
of our company and the auto insurance industry. Progressive is often at the
leading edge of cycles. We expect to emerge stronger from the challenges of 2000
and look forward to opportunities ahead.

         To illustrate this concept, we commissioned artist Greg Colson to
explore the theme of cycles. Using simple charts and statistical
 measures,
Colson's mixed media paintings probe our perceptions of the universe and provide
a whimsical snapshot of human desire, vocation and avocation. Colson's work will
become part of Progressive's growing collection of contemporary art.

<PAGE>   3
2000 FINANCIAL HIGHLIGHTS


<TABLE>
<CAPTION>
  (millions - except per share amounts)            2000               1999        % CHANGE
  -------------------------------------            ----               ----        --------
<S>                                             <C>                <C>            <C>
FOR THE YEAR
  Direct premiums written                       $ 6,402.1          $ 6,305.3           2%
  Net premiums written                            6,196.1            6,124.7           1
  Net premiums earned                             6,348.4            5,683.6          12
  Total revenues                                  6,771.0            6,124.2          11
  Operating income                                   55.4              266.7         (79)
  Net income                                         46.1              295.2         (84)
  Per share:(1)
   Operating income                                   .75               3.58         (79)
   Net income                                         .62               3.96         (84)
  Underwriting margin                                (4.4)%              1.7%


AT YEAR-END
  Consolidated shareholders' equity             $ 2,869.8          $ 2,752.8           4
  Common Shares outstanding                          73.5               73.1           1
  Book value per share                          $   39.04          $   37.66           4
  Market capitalization                         $ 7,616.8          $ 5,345.4          42
  Return on average shareholders' equity              1.7%              10.9%
</TABLE>




<TABLE>
<CAPTION>
                                                         1-YEAR
                                                         ------
<S>                                                      <C>
STOCK PRICE APPRECIATION (DEPRECIATION)(2)
  Progressive                                            42.3%
  S&P 500                                                (9.1)%
</TABLE>



----------
(1)      Presented on a diluted basis.
(2)      Assumes dividend reinvestment.

<PAGE>   4
VISION, CORE VALUES AND OBJECTIVES

Communicating a clear picture of Progressive by stating what we try to achieve
(Vision), what guides our behavior (Core Values), what our people expect to
accomplish (Objectives), and how we evaluate performance (Measurements), permits
all people associated with Progressive to understand their roles and enjoy their
contributions.

VISION

We seek to be an excellent, innovative, growing and enduring business by
cost-effectively and profitably reducing the human trauma and economic costs of
auto accidents and other mishaps, and by building a recognized, trusted,
admired, business-generating brand. We seek to earn a superior return on equity
and to provide a positive environment which attracts quality people who develop
and achieve ambitious growth plans.

CORE VALUES

Progressive's Core Values are pragmatic statements of what works best for us in
the real world. They govern our decisions and behavior. We want them understood
and embraced by all Progressive people. Growth and change provide new
perspective, requiring regular refinement of Core Values.

INTEGRITY We revere honesty. We adhere to high ethical standards, report
promptly and completely, encourage disclosing bad news and welcome disagreement.

GOLDEN RULE We respect all people, value the differences among them and deal
with them in the way we want to be dealt with. This requires us to know
ourselves and to try to understand others.

OBJECTIVES We strive to communicate clearly Progressive's ambitious objectives
and our people's personal and team objectives. We evaluate performance against
all these objectives.

EXCELLENCE We strive constantly to improve in order to meet and exceed the
highest expectations of our customers, shareholders and people. We teach and
encourage our people to improve performance and to reduce the costs of what
they do for customers. We base their rewards on results and promotion on
ability.

PROFIT The opportunity to earn a profit is how the competitive free-enterprise
system motivates investment to enhance human health and happiness. Expanding
profits reflect our customers' and claimants' increasingly positive view of
Progressive.

<PAGE>   5
FINANCIAL OBJECTIVES AND MEASUREMENTS

Consistent achievement of superior results requires that our people understand
Progressive's objectives and their specific role, and that their personal
objectives dovetail with Progressive's. Our objectives are ambitious yet
realistic. We are committed to achieving financial objectives over rolling
five-year periods. Experience always clarifies objectives and illuminates better
strategies. We constantly evolve as we monitor the execution of our strategies
and progress toward achieving our objectives.

RETURN ON SHAREHOLDERS' EQUITY Our goal is to achieve an after-tax return on
shareholders' equity over a five-year period that is at least 15 percentage
points greater than the rate of inflation (measured by the Consumer Price Index
which was 3.4% in 2000, and averaged 2.5% over the past five years and 2.7% over
the past ten years). If we believe we can earn such a profit, we will invest in
business operations. If we do not believe we can earn such a profit, we will
return underleveraged capital to our investors. We prefer share repurchases over
dividends as a means of returning capital. As appropriate, we will substitute
debt for equity in our capital structure to reduce our cost of capital. Our
return on equity was 1.7% in 2000, and averaged 13.4% over the past five years
and 16.3% over the past ten years.

<PAGE>   6
PROFITABILITY Our business focus has evolved substantially during the '90s from
a largely variable cost business with very short-term policy retention, to a set
of businesses each at differing levels of maturity with unique underlying cost
structures, customer mix, policy life expectancies and growth opportunities. The
balance and discipline implicit in managing this increasingly complex business
will be guided by Progressive's most important goal of producing an aggregate
calendar year 4% underwriting profit. Overall, we had an underwriting loss of
4.4% in 2000, and an underwriting profit of 3.2% for the past five years and
4.1% for the past ten years. Estimated industry results for the personal auto
insurance market for the same periods were underwriting losses of 8.7%, 2.9% and
2.5%.

GROWTH Progressive is a growth-oriented company and management incentives are
tied to profitable growth. In 2000, we made the decision to report Personal
Lines' results by channel -- Agent and Direct. This decision was made to give
shareholders a more accurate picture of the business dynamics of each
distribution method and their respective rates of growth. Aggregate expense
ratios and aggregate growth rates disguise the true nature and performance of
each business. As we considered the implications of the compounding effect of
any single growth goal and the dispersion around individual segment and
sub-segment growth rates, it became clear that the true goal is to grow as fast
as possible constrained only by our profitability objective and our ability to
provide high quality customer service.

The Agent channel net premiums written decreased 8% in 2000, while the Direct
channel volume grew 35%. During the year, the Company shifted to writing more
six-month policies, which distort the premium growth rates for the year.
Policies in force, which may be a more accurate measure, decreased 7% in Agent
Auto and increased 45% in Direct Auto. Total Personal Lines net premiums written
decreased 1% in 2000, compared to an estimated 2.8% growth in the personal auto
insurance market for the year.

ACHIEVEMENTS We are convinced that the best way to maximize shareholder value is
to achieve these financial objectives consistently. A shareholder who purchased
100 shares of Progressive for $1,800 in our first public stock offering on April
15, 1971, owned 7,689 shares on December 31, 2000, with a market value of
$796,800, for a 22.8% compounded annual return, compared to the 9.1% return
achieved by investors in the Standard & Poor's 500 during the same period. In
addition, the shareholder received dividends of $2,076 in 2000, bringing total
dividends received to $22,341 since the shares were purchased.

         In the ten years since December 31, 1990, Progressive shareholders have
realized compounded annual returns of 20.4%, compared to 17.4% for the S&P 500.
In the five years since December 31, 1995, Progressive shareholders' returns
were 16.5%, compared to 18.3% for the S&P 500. In 2000, the returns were 42.3%
on Progressive shares and negative 9.1% for the S&P 500.

         Over the years, when we have had adequate capital and believe it is
appropriate, we have repurchased our shares. Since 1971, we spent $632.1 million
repurchasing our shares, at an average cost of $9.34 per share. During 2000, we
repurchased 272,500 Common Shares in the open market at an average cost of
$58.09 per share, excluding 28,554 Common Shares repurchased to offset
obligations under various employee benefit plans.

<PAGE>   7
LETTER TO SHAREHOLDERS

I feel a sweet sadness writing my 36th and last letter to shareholders as CEO. I
will miss being a key person in the day-to-day work of Progressive's becoming a
greater company. This valedictory letter covers the Company's 2000 results and
prospects. It is written in the context of my thoughts about the reasons
Progressive has produced extraordinary results for more than three decades and
why pursuing the same fundamentals will support Progressive continuing to
perform excellently in the process of becoming United States consumers' #1
choice for auto insurance.

         The bedrock of Progressive's success is its Core Values, its Vision of
reducing the human trauma and economic costs of auto accidents and the
challenging Financial Objectives against which we evaluate performance. The
Vision, Values and Objectives provide the clarity that lets excellent people
perform well. The Vision affirms our benefit to society and drives our
single-minded focus on U.S. auto insurance buyers. The Values guide behavior.
The demanding Objectives attract the special people who enjoy working hard,
performing well, being rewarded competitively and growing constantly.

INSURANCE OPERATIONS

         Regrettably, my last year as CEO produced unacceptable results. The
2000 combined ratio missed Progressive's four percent underwriting profit
objective by 8.4 points. This goal permeates our culture and its achievement is
required for senior operating managers to earn target bonuses. We also missed
our goal of growing premium volume at 15 percentage points greater than the rate
of inflation. Rate increases in late 1999 and throughout 2000 made Progressive
less competitive, resulting in one percent premium volume growth. This letter
identifies the causes of 2000's disappointing performance and what was
accomplished during 2000 so that 2001 results can be better.

         I am proud of and comfortable with how I was succeeded. After 35 years
as CEO, passing age 65, being partially disabled and enjoying my good life
outside Progressive, I was ready to shed the furious pace, complex
responsibilities and agonizing people decisions required of a great CEO. Led by
me, the Board conducted a thoughtful, thorough and deliberate three-year process
that resulted in Glenn Renwick officially becoming CEO of The Progressive
Corporation on January 1, 2001. Glenn has broad, successful experience in most
areas of Progressive's operations. He was ready when he effectively became CEO
at the start of 2000 and has flourished through 2000's "baptism in the fire." I
remain involved as "coach and cheerleader," am in close touch with Glenn and
other managers, and am working to be an effective Chairman of an effective Board
of Directors.

         Although each year's results are very important, the vagaries of
capital flows, natural disasters, competitive pressures and accounting estimates
make it more reasonable to evaluate achievement over consecutive five-year
periods. For the five years ending December 31, 2000, our average underwriting
profit margin was 3.2 percent and our average annual growth rate was 16 percent.
In 1999, Progressive became the #4 U.S. private passenger auto insurer based on
volume, by understanding the fundamentals and having the will and discipline to
stick with them. Our competition has changed as we have grown, and is tougher
now than ever. I believe that following these proven concepts may lead to
meeting our targets over the next five years.

<PAGE>   8
         Progressive knows about auto insurance cyclicality. After periods of
okay profit margins, competitors begin to price more for market share than for
underwriting profit. This starts a downward cycle, which often is amplified by
costs escalating faster than expected, and/or regulators inhibiting rate
increases, and/or high interest rates prompting careless underwriting, and/or
mistakes in rate making. Progressive does not intentionally price for market
share, and reacts fast when the other factors come into play. That is why we
grow less during unprofitable parts of the cycle, like during 2000.

         Progressive people's creativity, a rapidly changing business milieu and
the value we attribute to continuous improvement drives constant innovation and
change, not always in the right direction. I attribute 2000's results less to
the cycle than to sub-optimal organizational and tactical decisions led or made
by me prior to 2000. As CEO-Insurance Operations during 2000, Glenn Renwick
accomplished an enormous amount to remedy these problems, to develop new
capabilities and to ready Progressive for a positive surge. The changes
conceived by Glenn and his leadership team greatly improve Progressive's future
prospects. Fast, decisive actions were required when profit margins deteriorated
in late 1999 and Glenn led us to take them!

         Progressive believes in being unusually open and values people who look
for and disclose problems, and seek help to get them fixed. This constant search
for shortfall, combined with measuring almost everything, keeps us working on
problems, many of which were identified in my 1999 shareholders' letter. We
described the same issues in more detail in early 2000, at the first of what we
plan to be annual March meetings with security analysts and investors. I am
pleased to report the progress we have made against each of those changes.

<PAGE>   9
Progressive's alternative to making a proper underwriting profit is not to do
business. Progressive's people understand that it is absolutely necessary always
to charge enough to earn our target returns and to raise rates immediately when
experience suggests the need. Ratemaking is subject to error. Our rates became
inadequate due to unanticipated increases in personal injury protection and
physical damage claim costs, because we changed profit objectives, and because
claim handling deteriorated.

         In 2000, we returned to our historical 4 percent annual profit
objective, increased rates fast, began improving claim handling and studied how
better to anticipate loss trend changes. Increasing rates before competitors do
slows growth and causes our competitors to grow faster. While not growing, we
fix the processing problems that always arise during previous periods of fast
growth and change. Some competitors grow faster while both their underwriting
results and customer service deteriorate. Then competitors finally raise rates
and restrict acceptances to stem their losses. When this has happened, because
Progressive's rates had been adequate and our operations were running smoothly,
we grew, usually quite profitably. We will soon learn whether this long-time
dynamic still operates.

         In 1998, we changed the basis for employee Gainsharing from 4 percent
annual profit margin to a 4 percent profit margin over the life of the policy.
This was based on an assumption, which turned out to be wrong, that we could
accurately calculate the future profits to be realized on policies written
currently. Upon understanding our mistake, we reverted to the annual profit
standard for 2000 and beyond. The Gainsharing payout declined from $55.6 million
for 1999 to $8.3 million for 2000. We made mistakes in product design that were
mostly corrected. In 1999, 35 percent of our policies were written for a
semiannual term. Now 80 percent of policies are being written for a six-month
term, which speeds by six months the effect of rate changes.

Progressive regularly reorganizes to adapt to new circumstances, which energizes
and challenges its people. Through the 1980s and 1990s, we managed growth by a
series of subdivisions into smaller geographic units each managed by a General
Manager (GM) who was responsible for profit and growth in his/her area. By 1999,
we had subdivided into 39 such units, with the new GMs' first objective being to
apply their creativity and energy to improve claim service and lower claim costs
in their communities -- yet many absorbed themselves in marketing activities.
That structure dissipated pricing talent and ineffectively matched corporate
pricing strategy to local market and regulatory conditions. In April 2000, Glenn
reorganized again -- this time functionally, with separate managers and
objectives for marketing agent-produced business and telephone/Internet-related
business.

         Progressive's people are the reason for Progressive's superior
performance and exciting prospects. Retaining people was difficult in 2000, as
our folks were faced with disappointing results, minimal or no Gainsharing and a
vibrant employment market. Employee turnover predictably escalated from 18.4
percent in 1999 to 22.4 percent in 2000. Some of the increase was due to
Company-initiated departures after the claim diagnostic review and the
reorganization.

         Progressive's leaders understand profoundly that claim service is the
principal service we deliver. The reorganization made Claims a separate
department, with the head of Claims reporting to Glenn. The claims head and a
team of 15 people, six of whom are regional General Managers covering the U.S.,
implement strategies they develop as a team. These 16 folks have an average of
16 years of Progressive experience, mostly in claims, with some great successes
as GMs. This organization eliminates roadblocks to decision making and standard
setting.




<PAGE>   10
The new claim management team's first step was self-critically to examine our
own claim handling from the customers' viewpoint. We learned that concentrating
on delivering fast claim service had led us to divide tasks and involve too many
people in each claim, diminishing our customers' experience and increasing total
cost. Speed is but one essential factor in a well-handled claim. Future customer
interactions will be more personal and caring with corresponding improvements in
speed of final resolution and payment accuracy. Our claim handlers will be more
helpers and less investigators/negotiators.

         A number of valuable changes are already in place as a byproduct of
this claim review, including a new claim file-by-claim file quality calibration
process that lets us better evaluate individual claim handlers and overall claim
handling. We moved experienced claim managers from largely administrative duties
to working with their people on day-to-day file handling. We are testing an
array of techniques to bring us closer yet to our customers and will further
differentiate our claim service so that it becomes an even more recognized and
important part of our continuously developing brand.

         Concern that loss reserves might have become deficient was another 2000
problem. Achieving "accurate" reserves is like balancing a scale where what's
being weighed continuously changes and exact balance (exactly accurate reserves)
is elusive and accuracy is ephemeral. Progressive's reserving philosophy is
never to be inadequate. Historically, we set reserves near the high end of the
reasonable range of reserves to ensure we didn't slip below balance. Our
attempts through the '90s to reduce reserve redundancy put us disconcertingly
close to or even under balance and shook manager confidence. In 2000, we applied
more energy to studying reserves and we increased them. We will soon publish the
first detailed analysis of our own loss reserves since 1995, in order to help
those who follow Progressive to better understand and critique our thinking,
process and detailed reserve segments.

Other important accomplishments resulted from our constant effort to improve.
Glenn and his team focused early on expense management, achieving reductions for
the Agency group whose expenses were down to 18.8 percent of premiums earned
from 20.7 percent last year. This was due in part to an increase in percentage
of renewals, the reduced Gainsharing payout and no longer charging brand
advertising to the Agency business. The Direct business expense ratio was
reduced to 29.6 percent from 38.5 percent by more expertly buying advertising
and an increase in the percentage of renewal policies. We changed focus from
brand building and internal process orientation to making it easier and more
comfortable for customers to be with us. As part of a concerted 2001 effort to
increase renewal persistency, Glenn articulated a standard for handling every
aspect of every customer experience -- "Virtually Perfect." We will move
inexorably toward that standard.

         Progressive's long-time intense focus on changing U.S. auto insurance
to make it easier and less costly for consumers led us to Immediate Response(R)
claims service, 24/7 in-person delivery of all Progressive services, free
comparative rates, distributing all ways consumers want to buy, the first
Internet "buy button" and more. Our open, flexible, creative approach to the
business continued in 2000 and more firsts, including making progressive.com the
first auto insurance site available on Web-enabled cellular phones, promising
tests of new ways to handle physical damage losses and confidence-building
progress in our Internet-related business. We received the Gomez award for the
No. 1 online insurance carrier for the last three consecutive quarters in 2000
and continued volume increases causing Internet business to be 15 percent of
Direct business net premiums written, up from 7 percent in 1999, and to be 3
percent of total Company volume, up from 1 percent in 1999.




<PAGE>   11
CAPITAL MANAGEMENT AND INVESTING

Although investment returns are an important part of our operations, any premium
in Progressive's stock price depends on continuing profitable growth in the auto
insurance business. This is the reason previous shareholder letters have dealt
more with operations than with capital and investing. This will be my first and
final discourse on why Progressive manages capital and invests as it does.

         Our primary objective of capital and investment management is always to
have sufficient capital to support all the insurance we can profitably
underwrite. Other objectives include financing growth internally and maintaining
a senior debt rating of at least A. The fundamental drivers are the same as in
operations -- Core Values, high standards and excellent people paid well for
achieving challenging objectives. Capital and investment management objectives,
processes and controls have evolved based on experience garnered from over 35
years of trying hard to do both well. Managing these functions requires the
ability to attract the best people, to decide what to do about conflicting
objectives, to communicate unfamiliar and complex ideas, and to make major
decisions quickly.

CAPITAL MANAGEMENT Capital Management Policy is established by the CEO, CFO and
Chairman. By producing a proper underwriting profit, growing premium volume at
the targeted rate and managing capital aggressively but prudently, we have
posted a return on equity that met our goal of exceeding the inflation rate by
15 percentage points in 18 of the past 25 years.

         Auto insurance customers pay in advance so a profitable, growing
company could theoretically operate with no capital, by paying yesterday's bills
with today's premium receipts. Because insurance companies hold customers' money
against a promise to deliver future service and indemnity and are not always
profitable, sensible regulation requires companies to have "adequate" capital,
generally defined by the National Association of Insurance Commissioners (NAIC).
Our desire to fall within NAIC parameters establishes Progressive's minimum
capital level.




<PAGE>   12
         We want to have more than the minimum capital to support excellent
debt, claim paying and A.M. Best ratings, to fund dramatic growth if it comes,
to deal with catastrophic losses and unforeseen surprises, and to be able to
take advantage of unforeseen opportunities. Being conservative assures capital
adequacy. The questions are how much capital is required for these purposes, how
much excess do we have and what do we do about it?

         Progressive is special because our objectives are tough to achieve,
particularly all of them every year. We discipline our use of capital by
requiring ourselves to produce an excellent return on it. To become U.S.
consumers' #1 choice for auto insurance, we expect to expand market share and
volume for the foreseeable future, in part because we are not distracted by any
other business and in part because we will continue to spend millions each year
for the systems, training and facilities required to achieve and manage such
growth. These "investments" in business capacity are funded from current
operations, not from capital. Currently, we see no attractive alternatives,
including acquisition, to deploy excess capital.

         Progressive's 2000 return on equity was 1.7 percent, compared to 10.9
percent in 1999 and 16.7 percent under the objective, because we produced too
little profit on too much capital. We are working hard on addressing the "too
little profit" issue. Repurchasing our shares is our strong preference for
reducing capital. In 2000, we repurchased 272,500 shares at an average price of
$58.09, compared to no open market purchases in 1999. In 2001, we will
repurchase shares when our capital position, view of the future and the stock's
price make it attractive to do so. In December, we paid off $300 million of 10
percent and 10.125 percent maturing debt. At December 31, our ratio of debt to
total debt plus equity was 20.7 percent.




<PAGE>   13
         INVESTING Progressive's investment objectives, beyond having sufficient
capital, include maximizing total investment return, managing to predetermined
risk levels and maintaining adequate liquidity. Although responsible for
managing Progressive's assets since they were less than $10 million, I
concentrated on insurance operations and didn't develop the skills to be a
competent, confident buyer and seller of financial assets. Instead, we hired
investment specialists, either employees or fee/incentive-paid outside managers,
whose recommendations and reasoning were debated by a committee of specialized
"experts," directors and senior managers who spent too much time coming to
sub-optimal consensus decisions.

         The lessons we learned from this experience follow and are implicit in
how we manage investing today.

-        Excellent investment professionals are unusually intelligent,
         articulate, confident and persuasive. We organize and operate in ways
         that attract people with those qualities.

-        Our way is but one of many "right ways" to invest. We stay open to
         considering new and different approaches.

-        Progressive's culture requires carefully researched and well-
         rationalized investing that is understood by interested operating
         people. Intuitive esoteric investing is not possible for us.

-        Asset allocation is the biggest investment decision. We seek and
         consider input from senior managers and Directors before making it.

-        Occasionally, extraordinary investors produce consistently superior
         results. These investors usually invest mostly for themselves, and the
         results are difficult, if not impossible, to replicate. We take big
         risks in our operating business, but not in our investment business.
         Our objective is to achieve market returns on the high-grade, short
         duration, fixed-income debt securities that comprise 85% of our assets
         as well as on equities and other investments.

-        Business, investing and capital strategies are inextricable, mutually
         informing and driven by change. We review, re-evaluate and revise these
         strategies as circumstances dictate.

-        Regulation, risk appetite and operating need make fixed-income
         securities our major investment vehicle. Most of Progressive's
         investment time and talent is devoted to such instruments.

-        Asset values seem to plummet at the least comfortable times. We don't
         assume different asset classes will necessarily move in different
         directions, and we carefully consider "worst case" outcomes.

-        Progressive is not great at buying, nor interested in operating,
         businesses that do not directly support its strategy.

         The Board's investment committee approves asset allocation ranges,
investment objectives, risk parameters and an evolving list of investing
constraints. Progressive employs portfolio managers who manage the fixed-income
securities in a process that prompts them to move assets from weakening to
strengthening bond categories. For the equity securities, 57.6 percent are
managed internally, with the remainder primarily indexed to the Russell 3000 by
an outside manager.

         In 2000, Progressive earned an 8.6 percent total return on its
portfolio. The fixed-income return was 11.1 percent for the year. We benefited
from a timely lengthening of duration in mid-year. At December 31, our
fixed-income portfolio duration was 3.5 years and our average credit quality was
AA-. In 2000, the internally managed equity return was 1.1 percent, in line with
results achieved by value oriented active equity managers. All other risk
assets, which include high yield and distressed debt, private equities and
warrants, and mezzanine investments, comprise 2 percent of total invested assets
and had a total return of negative 7.8 percent.




<PAGE>   14
REVELATION AND THANKS

My perspective results from 35 years of on-the-job CEO training at Progressive,
throughout which I felt unsure and unqualified to deal with the constant,
unpredictable issues raised by continuous fast growth and change. I relied on
trial and error and often was wrong. We prospered because I searched for,
acknowledged and fixed (or ended) mistakes, and worked hard to nurture a few
good decisions into profitable growth. Progressive benefits from a culture that
makes acknowledging one's own shortfall a positive learning experience.

         Thanks to every person who ever contributed energy and intelligence to
Progressive. Neither the Company nor I would be where we are without you. Thanks
to the 19,490 men and women who will take Progressive into 2001 and beyond for
your contributions in 2000. We deeply appreciate the nearly 8 million customers
we are privileged to serve. Thanks for your business. Thanks to the agents in
the more than 30,000 Independent Insurance Agencies who did business with
Progressive in 2000. Thanks to our shareholders for their confidence.

         I honor the people who founded Progressive and got it started -- my
dad, Joe Lewis, founder and first CEO; Jack Green, co-founder and second CEO; my
grandmother, Irma Rosenfeld who put up the first capital; my mom, Helen
Rosenfeld Lewis Bialosky, who, in 1965, financed the two of us when we acquired
control of Progressive and my brother, Dan Lewis, who has served superbly in a
variety of senior Progressive roles over the past 14 years.

         Progressive's pace and aspirations demand boundless energy, commitment
and hard work. In my new role, I have the unique opportunity to continue to
influence Progressive as it approaches a future which I believe will be even
greater than its illustrious past. This is my last letter as CEO, but it's not
good-bye. Take care of yourselves. Be well and happy.





Joy Love and Peace
/s/ Peter B. Lewis

Peter B. Lewis
Chairman of the Board




<PAGE>   15
Financial Review 2000










<TABLE>
<S>                                              <C>                                         <C>
Consolidated Financial Statements 26             Management's Discussion and Analysis 42

Quarterly Financial and Common Share Data 47     Ten Year Summaries 48                       Quantitative Market Risk Disclosures 52

Analysis of Loss and LAE Development 54          Direct Premiums Written by State 55
</TABLE>


                                                                              25

<PAGE>   16
Consolidated Statements of Income


<TABLE>
<CAPTION>
                                                      (millions - except per share amounts)

For the years ended December 31,                 2000              1999             1998
--------------------------------                 ----              ----             ----
<S>                                           <C>               <C>              <C>
NET PREMIUMS WRITTEN                          $ 6,196.1         $ 6,124.7        $ 5,299.7
                                              =========         =========        =========

REVENUES
  Premiums earned                             $ 6,348.4         $ 5,683.6        $ 4,948.0
  Investment income                               385.2             340.7            294.8
  Net realized gains on security sales             16.9              47.2             11.4
  Service revenues                                 20.5              47.5             38.2
  Other income(1)                                    --               5.2               --
                                              ---------         ---------        ---------
   Total revenues                               6,771.0           6,124.2          5,292.4
                                              ---------         ---------        ---------
EXPENSES
  Losses and loss adjustment expenses           5,279.4           4,256.4          3,376.3
  Policy acquisition costs                        788.0             745.0            659.9
  Other underwriting expenses                     559.3             583.8            495.8
  Investment expenses                               9.1               9.5              7.4
  Service expenses                                 21.4              40.9             30.8
  Interest expense                                 77.8              76.4             61.1
  Non-recurring item(2)                             4.2                --               --
                                              ---------         ---------        ---------
   Total expenses                               6,739.2           5,712.0          4,631.3
                                              ---------         ---------        ---------
NET INCOME
  Income before income taxes                       31.8             412.2            661.1
  Provision (benefit) for income taxes            (14.3)            117.0            204.4
                                              ---------         ---------        ---------
  Net income                                  $    46.1         $   295.2        $   456.7
                                              =========         =========        =========
COMPUTATION OF EARNINGS PER SHARE
  Basic:
  Average shares outstanding                       73.2              72.9             72.5
                                              =========         =========        =========
      Per share                               $     .63         $    4.05        $    6.30
                                              =========         =========        =========
  Diluted:
  Average shares outstanding                       73.2              72.9             72.5
  Net effect of dilutive stock options              1.1               1.7              2.2
                                              ---------         ---------        ---------
   Total equivalent shares                         74.3              74.6             74.7
                                              =========         =========        =========
      Per share                               $     .62         $    3.96        $    6.11
                                              =========         =========        =========
</TABLE>


(1)      See Note 12 - Related Party Transaction for discussion.

(2)      Represents the realization of the foreign currency translation loss
         associated with the substantial liquidation of the Company's foreign
         subsidiary.


 See notes to consolidated financial statements.


26                                  The Progressive Corporation and Subsidiaries


<PAGE>   17
Consolidated Balance Sheets




<TABLE>
<CAPTION>
                                                                                                          (millions)

December 31,                                                                               2000              1999
------------                                                                               ----              ----
<S>                                                                                     <C>               <C>
ASSETS
  Investments:
   Available-for-sale:
     Fixed maturities, at market (amortized cost: $4,741.9 and $4,650.9)                $ 4,784.1         $ 4,532.7
     Equity securities, at market:
      Preferred stocks (cost: $806.3 and $425.4)                                            813.7             422.4
      Common stocks (cost: $1,141.3 and $1,127.8)                                         1,198.7           1,243.6
   Short-term investments, at amortized cost (market: $186.8 and $229.0)                    186.8             229.0
                                                                                        ---------         ---------
      Total investments                                                                   6,983.3           6,427.7
  Cash                                                                                        8.9              14.2
  Accrued investment income                                                                  64.2              54.0
  Premiums receivable, net of allowance for doubtful accounts of $42.0 and $42.9          1,567.0           1,760.8
  Reinsurance recoverables                                                                  237.7             254.7
  Prepaid reinsurance premiums                                                               95.7              88.3
  Deferred acquisition costs                                                                309.9             343.4
  Income taxes                                                                              241.1             273.7
  Property and equipment, net of accumulated depreciation of $315.5 and $243.8              504.5             447.7
  Other assets                                                                               39.3              40.2
                                                                                        ---------         ---------
      Total assets                                                                      $10,051.6         $ 9,704.7
                                                                                        =========         =========

LIABILITIES AND SHAREHOLDERS' EQUITY
  Unearned premiums                                                                     $ 2,636.5         $ 2,781.4
  Loss and loss adjustment expense reserves                                               2,986.4           2,416.2
  Accounts payable, accrued expenses and other liabilities                                  810.1             705.7
  Debt                                                                                      748.8           1,048.6
                                                                                        ---------         ---------
      Total liabilities                                                                   7,181.8           6,951.9
                                                                                        ---------         ---------
  Shareholders' equity:
   Common Shares, $1.00 par value (authorized 300.0, issued 83.1,
      including treasury shares of 9.6 and 10.0)                                             73.5              73.1
   Paid-in capital                                                                          511.2             481.6
   Accumulated other comprehensive income:
     Net unrealized appreciation (depreciation) on investment securities                     69.5              (3.4)
     Other                                                                                   (4.8)             (9.0)
   Retained earnings                                                                      2,220.4           2,210.5
                                                                                        ---------         ---------
      Total shareholders' equity                                                          2,869.8           2,752.8
                                                                                        ---------         ---------
        Total liabilities and shareholders' equity                                      $10,051.6         $ 9,704.7
                                                                                        =========         =========
</TABLE>


See notes to consolidated financial statements.


The Progressive Corporation and Subsidiaries                                  27

<PAGE>   18
Consolidated Statements of Changes in Shareholders' Equity



<TABLE>
<CAPTION>
                                                                               (millions - except per share amounts)

For the years ended December 31,                      2000                    1999                     1998
--------------------------------                      ----                    ----                     ----
<S>                                            <C>        <C>        <C>           <C>        <C>           <C>
RETAINED EARNINGS
  Balance, Beginning of year                   $2,210.5              $1,932.6                 $1,534.8
   Net income                                      46.1   $  46.1       295.2      $ 295.2       456.7      $ 456.7
                                                          -------                  -------                  -------
   Cash dividends on Common Shares
      ($.27, $.26  and $.25 per share)            (19.8)                (19.0)                   (18.1)
   Treasury shares purchased                      (15.5)                  (.6)                   (39.8)
   Other, net                                       (.9)                  2.3                     (1.0)
                                               --------              --------                 --------
  Balance, End of year                         $2,220.4              $2,210.5                 $1,932.6
                                               --------              --------                 --------


ACCUMULATED OTHER COMPREHENSIVE
  INCOME (LOSS), NET OF TAX
  Balance, Beginning of year                   $  (12.4)             $  103.7                 $  116.0
     Change in unrealized                                    72.9                   (116.7)                    (9.0)
       appreciation (depreciation)
     Other                                                    4.2                       .6                     (3.3)
                                                          -------                  -------                  -------
   Other comprehensive income (loss)               77.1      77.1      (116.1)      (116.1)      (12.3)       (12.3)
                                               --------   -------    --------      -------    --------      -------
  Balance, End of year                         $   64.7              $  (12.4)                $  103.7
                                               --------   -------    --------      -------    --------      -------
COMPREHENSIVE INCOME                                      $ 123.2                  $ 179.1                  $ 444.4
                                                          =======                  =======                  =======


COMMON SHARES, $1.00 PAR VALUE
  Balance, Beginning of year                   $   73.1              $   72.5                 $   72.3
   Stock options exercised                           .7                    .6                       .6
   Treasury shares purchased                        (.3)                   --                      (.4)
                                               --------              --------                 --------
  Balance, End of year                         $   73.5              $   73.1                 $   72.5
                                               --------              --------                 --------

PAID-IN CAPITAL
  Balance, Beginning of year                   $  481.6              $  448.3                 $  412.8
   Stock options exercised                         17.9                  12.0                     10.9
   Tax benefits on stock
     options exercised                             11.3                  20.4                     25.6
   Treasury shares purchased                       (2.0)                   --                     (2.4)
   Other                                            2.4                    .9                      1.4
                                               --------              --------                 --------
  Balance, End of year                         $  511.2              $  481.6                 $  448.3
                                               --------              --------                 --------

TOTAL SHAREHOLDERS' EQUITY                     $2,869.8              $2,752.8                 $2,557.1
                                               ========              ========                 ========
</TABLE>


There are 20.0 million Serial Preferred Shares authorized; no such shares are
issued or outstanding.

There are 5.0 million Voting Preference Shares authorized; no such shares have
been issued.


See notes to consolidated financial statements.


28                                  The Progressive Corporation and Subsidiaries

<PAGE>   19
Consolidated Statements of Cash Flows


<TABLE>
<CAPTION>
                                                                                                                 (millions)
For the years ended December 31,                                            2000                 1999                 1998
--------------------------------                                            ----                 ----                 ----
<S>                                                                      <C>                  <C>                  <C>
CASH FLOWS FROM OPERATING ACTIVITIES
  Net income                                                             $   46.1             $  295.2             $  456.7
  Adjustments to reconcile net income to net cash
   provided by operating activities:
   Depreciation and amortization                                             77.6                 71.8                 56.1
   Net realized gains on security sales                                     (16.9)               (47.2)               (11.4)
   Gain on sale of property and equipment                                      --                 (5.2)                  --
   Realized foreign currency translation loss                                 4.2                   --                   --
   Changes in:
     Unearned premiums                                                     (144.9)               451.7                349.6
     Loss and loss adjustment expense reserves                              570.2                231.2                 42.0
     Accounts payable, accrued expenses and other liabilities                40.1                106.7                 71.1
     Prepaid reinsurance premiums                                            (7.4)               (10.6)                 2.1
     Reinsurance recoverables                                                17.0                 26.3                 36.5
     Premiums receivable                                                    193.8               (304.6)              (295.4)
     Deferred acquisition costs                                              33.5                (44.3)               (39.5)
     Income taxes                                                            (6.9)               (17.8)               (71.3)
     Tax benefits from exercise of stock options                             11.3                 20.4                 25.6
     Other, net                                                               4.7                 21.0                 20.1
                                                                         --------             --------             --------
      Net cash provided by operating activities                             822.4                794.6                642.2
                                                                         --------             --------             --------

CASH FLOWS FROM INVESTING ACTIVITIES
  Purchases:
   Available-for-sale: fixed maturities                                  (5,259.2)            (6,076.7)            (3,998.8)
                       equity securities                                 (1,227.2)            (1,094.7)              (942.9)
  Sales:
   Available-for-sale: fixed maturities                                   4,728.3              5,182.5              3,210.2
                       equity securities                                    837.5                480.0                774.3
  Maturities, paydowns, calls and other:
   Available-for-sale: fixed maturities                                     406.7                361.4                419.9
                       equity securities                                     27.0                 26.6                126.0
  Net (purchases) sales of short-term investments                            42.2                221.0                (32.5)
 (Receivable) payable on securities                                          64.3                (19.1)                18.9
  Purchases of property and equipment                                      (130.3)              (147.5)              (174.2)
  Sale of property and equipment                                               --                 12.1                   --
  Purchase of subsidiaries, net of cash acquired                               --                 (9.9)                  --
                                                                         --------             --------             --------
      Net cash used in investing activities                                (510.7)            (1,064.3)              (599.1)
                                                                         --------             --------             --------

CASH FLOWS FROM FINANCING ACTIVITIES
  Proceeds from exercise of stock options                                    18.6                 12.6                 11.5
  Proceeds from debt                                                           --                301.4                   --
  Payments of debt                                                         (300.4)               (30.0)                  --
  Dividends paid to shareholders                                            (19.8)               (19.0)               (18.1)
  Acquisition of treasury shares                                            (17.8)                 (.6)               (42.6)
  Other, net                                                                  2.4                   .9                  1.4
                                                                         --------             --------             --------
      Net cash provided by (used in) financing activities                  (317.0)               265.3                (47.8)
                                                                         --------             --------             --------
  Decrease in cash                                                           (5.3)                (4.4)                (4.7)
  Cash, Beginning of year                                                    14.2                 18.6                 23.3
                                                                         --------             --------             --------
  Cash, End of year                                                      $    8.9             $   14.2             $   18.6
                                                                         ========             ========             ========
</TABLE>


See notes to consolidated financial statements.


The Progressive Corporation and Subsidiaries                                  29

<PAGE>   20

Notes to Consolidated Financial Statements


December 31, 2000, 1999 and 1998


1 REPORTING AND ACCOUNTING POLICIES

NATURE OF OPERATIONS The Progressive Corporation, an insurance holding company
formed in 1965, owns 76 subsidiaries and has one mutual insurance company
affiliate. The companies provide personal automobile insurance and other
specialty property-casualty insurance and related services throughout the United
States.

BASIS OF CONSOLIDATION AND REPORTING The accompanying consolidated financial
statements include the accounts of The Progressive Corporation, its subsidiaries
and affiliate (the Company). All of the subsidiaries and the affiliate are
wholly owned or controlled. All intercompany accounts and transactions are
eliminated in consolidation.

ESTIMATES The Company is required to make estimates and assumptions when
preparing its financial statements and accompanying notes in conformity with
accounting principles generally accepted in the United States of America (GAAP).
Actual results could differ from those estimates.

INVESTMENTS

Available-for-sale: fixed maturity securities are securities held for indefinite
periods of time, and may be used as a part of the Company's asset/liability
strategy or sold in response to changes in interest rates, anticipated
prepayments, risk/reward characteristics, liquidity needs or similar economic
factors. These securities are carried at market value with the corresponding
unrealized appreciation or depreciation, net of deferred income taxes, reported
in accumulated other comprehensive income. Market values are obtained from a
recognized pricing service or other quoted sources. The asset-backed portfolio
is accounted for under the retrospective method; prepayment assumptions are
based on market expectations.

         Available-for-sale: equity securities include common stocks and
nonredeemable preferred stocks and are reported at quoted market values. Changes
in the market values of these securities, net of deferred income taxes, are
reflected as unrealized appreciation or depreciation in accumulated other
comprehensive income. Changes in value of foreign equities due to foreign
currency exchange are limited by foreign currency hedges; unhedged amounts are
not material and changes in value are recognized in income in the current
period. There were no foreign currency hedges outstanding at December 31, 2000.

         Trading securities are securities bought principally for the purpose of
sale in the near term and are reported at market value in the available-for-sale
portfolio. Changes in market value are recognized in income in the current
period. During the year, the net activity in trading securities was not material
to the Company's financial position or cash flows; the effect on results of
operations is separately disclosed in Note 2 - Investments.

         Derivative instruments, as defined by Statement of Financial Accounting
Standards (SFAS) 119, "Disclosures about Derivative Financial Instruments and
Fair Value of Financial Instruments," include futures, options, short positions,
forward positions, foreign currency forwards and interest rate swap agreements.
Derivative instruments held or issued for purposes other than trading include
derivative positions used for risk management purposes and hedge positions.
Derivative positions used for risk management are evaluated as to their
effectiveness to modify the Company's risk characteristics and enhance the
yields of the available-for-sale portfolios. Hedges are evaluated on established
criteria to determine the effectiveness of their correlation and ability to
reduce risk of specific securities or transactions. Those instruments held or
issued for risk management purposes are carried at market value in the
appropriate available-for-sale portfolio based on the nature of the derivative
instrument; changes in value of futures, options, foreign currency forwards and
short positions are recorded to income in the current period, and changes in the
value of forward positions and interest rate swaps are reflected in other
comprehensive income as unrealized appreciation or depreciation, net of deferred
income taxes. At disposition, changes in value of forward positions and interest
rate swap agreements are recognized in income as "net realized gains or losses
on security sales." Those instruments entered into for the purpose of hedging
are carried at market value; changes in value follow the recognition of the
asset being hedged. Gains or losses on closed hedge positions are recorded as
basis adjustments to the cost of the assets hedged and amortized over their
expected life. Unamortized amounts are recognized in income at the disposition
of the assets hedged. Gains and losses on instruments entered into for the
purpose of hedging anticipated transactions are deferred and amortized over the
life of the hedged transaction, beginning at the inception of the transaction.
Gains and losses on foreign currency hedges offset the foreign exchange gains
and losses on the foreign equity portfolio. The net hedged gain or loss is not
material and is recognized into income in the current period. Hedges that no
longer qualify for hedge accounting due to lack of correlation are reclassified
to derivative instruments held or issued for purposes other than trading and
used for risk management purposes. Those instruments held or issued for trading
purposes are carried at market value and include derivatives held or issued for
the specific purpose of generating profits and all other derivatives not meeting
the criteria for derivatives held or issued for other than trading purposes;
changes in value are recorded to income in the current period. During the year,
the net activity in derivative instruments held or issued for trading purposes
was not material to the Company's financial position, cash flows or results of
operations; gains or losses during the year were reported in the
available-for-sale portfolio. See Note 2 - Investments for further discussion.

         Short-term investments include eurodollar deposits, commercial paper
and other securities maturing within one year and are reported at amortized
cost, which approximates market.

         Investment securities are exposed to various risks such as interest
rate, market and credit. Market values of securities fluctuate based on the
magnitude of changing market conditions; significant changes in market
conditions could materially affect portfolio value in the near term.


30                                  The Progressive Corporation and Subsidiaries

<PAGE>   21
Realized gains and losses on sales of securities are computed based on the
first-in first-out method and include write downs on available-for-sale
securities considered to have other than temporary declines in market value.

PROPERTY AND EQUIPMENT Property and equipment are recorded at cost. Depreciation
is provided over the estimated useful lives of the assets using accelerated
methods for computers and straight line for all other fixed assets. The useful
lives range from 3 to 4 years for computers, 10 to 40 years for buildings and
improvements, and 5 to 6 years for all other property and equipment. Property
and equipment includes software capitalized for internal use. At December 31,
2000 and 1999, land and buildings comprised 71% and 66%, respectively, of total
property and equipment.

         As of December 31, 2000, the Company had contractual commitments
related to the Company's construction project in Mayfield Village, Ohio
totalling $124.1 million, of which $114.2 million had been paid through 2000.
Total interest capitalized was $3.3 million, $3.4 million and $3.5 million in
2000, 1999 and 1998, respectively, relating to both the Company's construction
projects and capitalized computer software costs.

INSURANCE PREMIUMS AND RECEIVABLES Insurance premiums written are earned
primarily on a pro rata basis over the period of risk. The Company provides
insurance and related services to individuals, lenders and small commercial
accounts throughout the United States, and offers a variety of payment plans to
meet individual customer needs. Generally, premiums are collected in advance of
providing risk coverage, minimizing the Company's exposure to credit risk.

LOSS AND LOSS ADJUSTMENT EXPENSE RESERVES Loss reserves represent the estimated
liability on claims reported to the Company, plus reserves for losses incurred
but not yet reported (IBNR). These estimates are reported net of amounts
recoverable from salvage and subrogation. Loss adjustment expense reserves
represent the estimated expenses required to settle these claims and losses. The
methods of making estimates and establishing these reserves are reviewed
regularly, and resulting adjustments are reflected in income currently. Such
loss and loss adjustment expense reserves could be susceptible to significant
change in the near term.

REINSURANCE The Company's reinsurance transactions include premiums written
under state-mandated involuntary plans for commercial vehicles (Commercial Auto
Insurance Procedures - CAIP), for which the Company retains no indemnity risk
(see Note 14 - Reinsurance for further discussion). The remaining reinsurance
arises from the Company seeking to reduce its loss exposure in its auto and
non-auto programs and its strategic alliance relationships. Prepaid reinsurance
premiums are recognized on a pro rata basis over the period of risk.

EARNINGS PER SHARE Basic earnings per share are computed using the weighted
average number of Common Shares outstanding. Diluted earnings per share include
common stock equivalents, such as stock options, assumed outstanding during the
period.

DEFERRED ACQUISITION COSTS Deferred acquisition costs include commissions,
premium taxes and other variable costs incurred in connection with writing
business. These costs are deferred and amortized over the period in which the
related premiums are earned. The Company considers anticipated investment income
in determining the recoverability of these costs. Based on current indications,
management believes that these costs will be fully recoverable in the near term.
The Company does not defer advertising costs.

SERVICE REVENUES AND EXPENSES Service revenues consist primarily of fees
generated from processing business for involuntary plans and are earned on a pro
rata basis over the term of the related policies; acquisition expenses are
deferred and amortized over the period in which the related revenues are earned.

SUPPLEMENTAL CASH FLOW INFORMATION Cash includes only bank demand deposits. The
Company paid income taxes of $13.8 million, $116.5 million and $235.9 million in
2000, 1999 and 1998, respectively. Total interest paid was $81.6 million for
2000, $72.4 million for 1999 and $63.8 million for 1998.

STOCK OPTIONS The Company follows the provisions of Accounting Principles Board
(APB) Opinion No. 25, "Accounting for Stock Issued to Employees," to account for
its stock option activity in the financial statements. The Company granted all
options currently outstanding at an exercise price equal to the market price at
the date of grant and, therefore, under APB 25, no compensation expense is
recorded. The Company follows the disclosure provisions of SFAS 123, "Accounting
for Stock-Based Compensation."

NEW ACCOUNTING STANDARDS In June 1998, the Financial Accounting Standards Board
issued SFAS 133, "Accounting for Derivative Instruments and Hedging Activities,"
as amended by SFAS 138, both of which standardize the accounting for derivative
instruments and require that all derivatives be recognized at fair value on the
balance sheet. Changes in fair value are recorded in current period earnings or
in other comprehensive income if the derivative transaction is a qualified cash
flow hedge. The statement is effective for fiscal years beginning after June 15,
2000. The Company estimates that the net effect of all derivative transactions
would not have been significant at December 31, 2000. The Company does not
engage in significant hedging activities.

RECLASSIFICATIONS Certain amounts in the financial statements for prior periods
were classified to conform with the 2000 presentation


                                                                              31

<PAGE>   22
2 INVESTMENTS

The composition of the investment portfolio at December 31 was:


<TABLE>
<CAPTION>
                                                                          GROSS               GROSS
                                                                     UNREALIZED          UNREALIZED               MARKET
  (millions)                                           COST               GAINS              LOSSES                VALUE
  ----------                                           ----               -----              ------                -----
<S>                                                <C>                 <C>                 <C>                  <C>
2000
Available-for-sale:
 U.S. government obligations                       $  447.8            $    4.0            $   (1.1)            $  450.7
 State and local government obligations             1,006.8                22.9                (4.3)             1,025.4
 Foreign government obligations                        39.0                  .1                 (.3)                38.8
 Corporate debt securities                          1,050.6                18.0               (14.4)             1,054.2
 Asset-backed securities                            2,187.1                40.0               (22.6)             2,204.5
 Other debt securities                                 10.6                  .2                 (.3)                10.5
                                                   --------            --------            --------             --------
                                                    4,741.9                85.2               (43.0)             4,784.1
 Preferred stocks                                     806.3                22.8               (15.4)               813.7
 Common stocks                                      1,141.3               192.0              (134.6)             1,198.7
Short-term investments                                186.8                  --                  --                186.8
                                                   --------            --------            --------             --------
                                                   $6,876.3            $  300.0            $ (193.0)            $6,983.3
                                                   ========            ========            ========             ========

1999
Available-for-sale:
 U.S. government obligations                       $  322.6            $     --            $   (6.1)            $  316.5
 State and local government obligations             1,352.9                 8.8               (29.5)             1,332.2
 Foreign government obligations                        60.4                  --                (1.4)                59.0
 Corporate debt securities                            935.3                  .1               (25.0)               910.4
 Asset-backed securities                            1,897.3                  .7               (66.9)             1,831.1
 Other debt securities                                 82.4                 1.6                 (.5)                83.5
                                                   --------            --------            --------             --------
                                                    4,650.9                11.2              (129.4)             4,532.7
 Preferred stocks                                     425.4                 2.4                (5.4)               422.4
 Common stocks                                      1,127.8               195.0               (79.2)             1,243.6
Short-term investments                                229.0                  --                  --                229.0
                                                   --------            --------            --------             --------
                                                   $6,433.1            $  208.6            $ (214.0)            $6,427.7
                                                   ========            ========            ========             ========
</TABLE>


The components of pretax investment income and net realized gains on security
sales for the years ended December 31 were:


<TABLE>
<CAPTION>
(millions)                                           2000                1999                1998
                                                     ----                ----                ----
<S>                                                <C>                 <C>                 <C>
Available-for-sale: fixed maturities               $ 296.8             $ 275.6             $ 233.9
                 equity securities                    63.6                53.4                34.1
Short-term investments                                24.8                11.7                26.8
                                                   -------             -------             -------
   Investment income                                 385.2               340.7               294.8
                                                   -------             -------             -------

Gross realized gains:
 Available-for-sale: fixed maturities                 41.3                35.4                34.6
                  equity securities                  159.4               135.8               159.1
 Short-term investments                                 .7                  .1                  .2
Gross realized losses:
 Available-for-sale: fixed maturities                (43.8)              (55.8)              (37.1)
                  equity securities                 (140.7)              (68.3)             (145.4)
                                                   -------             -------             -------
   Net realized gains on security sales               16.9                47.2                11.4
                                                   -------             -------             -------
                                                   $ 402.1             $ 387.9             $ 306.2
                                                   =======             =======             =======
</TABLE>


During 2000, the Company wrote down $46.5 million in securities determined to
have an other than temporary decline in market value, compared to $16.3 million
and $32.1 million in 1999 and 1998, respectively.


32

<PAGE>   23
In the available-for-sale portfolio are trading securities, including derivative
instruments used for trading purposes. At December 31, 2000, trading securities
had a net market value of $2.3 million, compared to $50.2 million at December
31, 1999. Net realized gains (losses) on trading securities for the years ended
December 31, 2000, 1999 and 1998 were $(18.7) million, $.8 million and $(1.2)
million, respectively, including the change in net unrealized gains (losses) of
$(12.6) million, $(1.5) million and $1.1 million, respectively.

The composition of fixed maturities by maturity at December 31, 2000 was:


<TABLE>
<CAPTION>
                                                      MARKET
(millions)                        COST                 VALUE
----------                        ----                 -----
<S>                             <C>                 <C>
Less than one year              $  384.9            $  383.0
One to five years                2,611.4             2,637.7
Five to ten years                1,502.4             1,527.0
Ten years or greater               243.2               236.4
                                --------            --------
                                $4,741.9            $4,784.1
                                ========            ========
</TABLE>


Asset-backed securities are reported based upon their projected cash flows. All
other securities which do not have a single maturity date are reported at
average maturity. Actual maturities may differ from expected maturities because
the issuers of the securities may have the right to call or prepay obligations
without prepayment penalties.

         At December 31, 2000, bonds in the principal amount of $78.6 million
were on deposit with various regulatory agencies to meet statutory
requirements.

         The components of derivative financial instruments held or issued for
purposes other than trading at December 31 were:


<TABLE>
<CAPTION>
                                                                        MARKET VALUE/                        CONTRACT/
                                                                      CARRYING VALUE AT                  NOTIONAL VALUE AT
                                                                         DECEMBER 31,                       DECEMBER 31,
                                                                         ------------                       ------------
  (millions)                                                        2000            1999               2000              1999
  ----------                                                        ----            ----               ----              ----
<S>                                                               <C>              <C>                <C>               <C>
Forward/future positions: Assets                                  $   --           $  1.3             $   --            $  2.1
Options:
 Assets - Puts                                                       2.3               --               40.4                --
 Liabilities - Calls                                                (4.9)             (.9)              97.8              16.5
Foreign currency forward/future positions: Liabilities               (.7)            (1.3)               4.5              16.1
                                                                  ------           ------             ------            ------
                                                                  $ (3.3)          $  (.9)            $142.7            $ 34.7
                                                                  ======           ======             ======            ======
</TABLE>


Derivative instruments classified as held or issued for purposes other than
trading are used to manage the Company's risks and enhance the yields of the
available-for-sale portfolio. This is accomplished by modifying the basis,
duration, interest rate or foreign currency characteristics of the portfolio,
hedged securities or hedged cash flows. During 1998, the Company entered into a
short futures position as part of an anticipatory debt hedge relating to the
then outstanding $300 million shelf registration. Driven by changing economic
conditions, the futures position did not meet the established criteria for
hedging correlation and was discontinued as a hedge. The short futures position
recognized a net realized gain of $8.1 million in 1999, and a net realized loss
of $9.2 million in 1998.

         Derivative instruments may also be used for trading purposes. The
Company had net gains of $.3 million (gross gains of $5.6 million; gross losses
of $5.3 million) during 2000 and net losses of $1.8 million (gross gains of $4.4
million; gross losses of $6.2 million) during 1999 from derivatives used for
trading purposes; these losses were not material to the Company's results of
operations and are included in the results of the available-for-sale portfolio.
At December 31, 2000, the Company had trading positions in call and put options
with net market values of $(1.4) million and notional values of $18.7 million;
the average market value for long positions was $.2 million and the average
market value for short positions was $(.4) million in 2000. At December 31,
1999, the Company had trading positions in treasury forwards and call and put
options with net market values of $(.1) million and notional values of $129.4
million; the average market values for long and short positions in 1999 were
$(.4) million and less than $.1 million, respectively.

         For all derivative positions, net cash requirements are limited to
changes in market values, which may vary based upon changes in interest rates,
currency exchange rates and other factors. Exposure to credit risk is limited to
the carrying value; unless otherwise noted, collateral is not required to
support the credit risk.

         As of December 31, 2000, the Company had open investment funding
commitments of $39.0 million. The Company had no uncollateralized lines or
letters of credit as of December 31, 2000 or 1999.

                                                                              33

<PAGE>   24
3 LOSS AND LOSS ADJUSTMENT EXPENSE RESERVES

Activity in the loss and loss adjustment expense reserves, prepared in
accordance with GAAP, is summarized as follows:


<TABLE>
<CAPTION>
  (millions)                                                           2000           1999            1998
  ----------                                                           ----           ----            ----
<S>                                                                  <C>           <C>            <C>
  Balance at January 1                                               $ 2,416.2     $ 2,188.6      $ 2,146.6
   Less reinsurance recoverables on unpaid losses                        216.0         242.8          279.1
                                                                     ---------     ---------      ---------
  Net balance at January 1                                             2,200.2       1,945.8        1,867.5
                                                                     ---------     ---------      ---------
  Incurred related to:
   Current year                                                        5,203.6       4,286.2        3,560.5
   Prior years                                                            75.8         (29.8)        (184.2)
                                                                     ---------     ---------      ---------
     Total incurred                                                    5,279.4       4,256.4        3,376.3
                                                                     ---------     ---------      ---------
  Paid related to:
   Current year                                                        3,447.7       2,919.2        2,376.0
   Prior years                                                         1,246.6       1,082.8          922.0
                                                                     ---------     ---------      ---------
     Total paid                                                        4,694.3       4,002.0        3,298.0
                                                                     ---------     ---------      ---------
  Net balance at December 31                                           2,785.3       2,200.2        1,945.8
   Plus reinsurance recoverables on unpaid losses                        201.1         216.0          242.8
                                                                     ---------     ---------      ---------
  Balance at December 31                                             $ 2,986.4     $ 2,416.2      $ 2,188.6
                                                                     =========     =========      =========
</TABLE>


The Company establishes case and IBNR reserves near the middle of the reasonable
range of reserves. Prior to 2000, the Company's reserves developed
conservatively. Beginning in 1999 and continuing throughout 2000, the Company
experienced an increase in severity trends which led to adverse development on
prior accident years in 2000, as compared to 1999 and 1998.

         Because the Company is primarily an insurer of motor vehicles, it has
limited exposure for environmental, product and general liability claims. The
Company has established reserves for these exposures, in amounts which it
believes to be adequate based on information currently known. The Company does
not believe that these claims will have a material impact on the Company's
liquidity, financial condition, cash flows or results of operations.

         The Company writes auto insurance in the coastal states, which could be
exposed to natural catastrophes, such as hurricanes. Although the occurrence of
a major catastrophe could have a significant impact on the Company's quarterly
results, the Company believes such an event would not be so material as to
disrupt the overall normal operations of the Company. The Company is unable to
predict if any such events will occur in the near term.

4 STATUTORY FINANCIAL INFORMATION

At December 31, 2000, $285.0 million of consolidated statutory policyholders'
surplus represents net admitted assets of the Company's insurance subsidiaries
that are required to meet minimum statutory surplus requirements in the
subsidiaries' states of domicile. The subsidiaries may be licensed in states
other than their states of domicile, which may have higher minimum statutory
surplus requirements. Generally, the net admitted assets of insurance
subsidiaries that, subject to other applicable insurance laws and regulations,
are available for transfer to the parent company cannot include the net admitted
assets required to meet the minimum statutory surplus requirements of the states
where the subsidiaries are licensed.

         During 2000, the insurance subsidiaries paid aggregate cash dividends
of $159.5 million to the parent company. Based on the dividend laws currently in
effect, the insurance subsidiaries may pay aggregate dividends of $171.0
million in 2001 without prior approval from regulatory authorities.

Statutory policyholders' surplus was $2,177.0 million and $2,258.9 million at
December 31, 2000 and 1999, respectively. Statutory net income was $33.8
million, $199.3 million and $330.4 million for the years ended December 31,
2000, 1999 and 1998, respectively.

         The Company files statutory-basis financial statements with state
insurance departments in all states in which the Company is licensed. On January
1, 2001, significant changes to the statutory basis of accounting will become
effective. The cumulative effect of these changes, known as the Codification
guidance, will be recorded as a direct adjustment to statutory surplus. The
effect of adoption is expected to increase statutory surplus by approximately
$300 million; the Company expects that statutory surplus after adoption will
continue to be in excess of the regulatory risk-based capital requirements.


34

<PAGE>   25
5 INCOME TAXES

Significant components of the Company's income tax provision (benefit) were as
follows:


<TABLE>
<CAPTION>
(millions)                                          2000                1999                1998
----------                                          ----                ----                ----
<S>                                              <C>                 <C>                 <C>
Current tax provision                            $  25.0             $ 136.2             $ 237.1
Deferred tax benefit                               (39.3)              (19.2)              (32.7)
                                                 -------             -------             -------
 Total income tax provision (benefit)            $ (14.3)            $ 117.0             $ 204.4
                                                 =======             =======             =======
</TABLE>


The provision (benefit) for income taxes in the accompanying consolidated
statements of income differed from the statutory rate as follows:


<TABLE>
<CAPTION>
  (millions)                                      2000                         1999                         1998
  ----------                                      ----                         ----                         ----
<S>                                       <C>            <C>          <C>              <C>         <C>              <C>
  Income before income taxes              $ 31.8                      $412.2                       $661.1
                                          ======         ===          ======          ====         ======          ====
  Tax at statutory rate                   $ 11.1          35%         $144.3           35%         $231.4           35%
  Tax effect of:
   Exempt interest income                  (17.6)        (55)          (22.1)          (5)          (23.1)          (3)
   Dividends received deduction            (10.3)        (32)           (6.1)          (2)           (6.6)          (1)
   Goodwill amortization                     1.4           4             1.6           --             1.2           --
   Foreign currency translation loss         1.4           4              --           --              --           --
   Other items, net                          (.3)         (1)            (.7)          --             1.5           --
                                          ------         ---          ------          ----         ------          ----
                                          $(14.3)        (45)%        $117.0           28%         $204.4           31%
                                          ======         ===          ======          ====         ======          ====
</TABLE>


Deferred income taxes reflect the impact for financial statement reporting
purposes of temporary differences between the financial statement carrying
amounts and the tax bases of assets and liabilities. At December 31, 2000 and
1999, the components of the net deferred tax assets were as follows:


<TABLE>
<CAPTION>
(millions)                           2000            1999
                                     ----            ----
<S>                                <C>             <C>
Deferred tax assets:
 Unearned premiums reserve         $ 183.8         $ 194.5
 Non-deductible accruals              59.6            45.8
 Loss reserves                       134.2           115.7
 Other                                28.3            22.2
Deferred tax liabilities:
 Deferred acquisition costs         (108.5)         (120.2)
 Unrealized (gains) losses           (37.5)            2.0
                                   -------         -------
Net deferred tax assets            $ 259.9         $ 260.0
                                   =======         =======
</TABLE>


The Company is able to demonstrate that the benefit of its deferred tax assets
is fully realizable.


                                                                              35

<PAGE>   26
6 EMPLOYEE BENEFIT PLANS

RETIREMENT PLANS The Company has a two-tiered Retirement Security Program. The
first tier is a defined contribution pension plan covering all employees who
meet requirements as to age and length of service. Contributions vary from 1% to
5% of annual eligible compensation up to the Social Security wage base, based on
years of eligible service. Company contributions were $9.3 million in 2000, $8.0
million in 1999 and $6.5 million in 1998.

         The second tier is a long-term savings plan under which the Company
matches, into a Company stock account, amounts contributed to the plan by an
employee up to a maximum of 3% of the employee's eligible compensation. Company
contributions were $12.9 million in 2000, $11.3 million in 1999 and $9.9 million
in 1998.

         The Company had a defined benefit pension plan which covered employees
hired before January 1, 1989, who met requirements as to age and length of
service. This plan and future benefit accruals were frozen on December 31, 1993;
the benefit accruals through the date the plan was frozen were based on years of
service and career average compensation up to the Social Security tax base.
During 2000, the Company terminated this plan and recognized $3.2 million in
settlement expenses. In addition, the Company recognized pension expense of $2.8
million in 2000, $2.3 million in 1999 and income of $.1 million in 1998.

POSTEMPLOYMENT BENEFITS The Company provides various postemployment benefits to
former or inactive employees who meet eligibility requirements, their
beneficiaries and covered dependents. Postemployment benefits include salary
continuation and disability-related benefits including workers' compensation
and, if elected, continuation of health-care benefits. The Company's liability
was $6.6 million at December 31, 2000, compared to $2.4 million in 1999.

POSTRETIREMENT BENEFITS The Company provides postretirement health and life
insurance benefits to all employees who met requirements as to age and length of
service at December 31, 1988. The Company recognized expenses of $.4 million in
both 2000 and 1999 and $.7 million in 1998. The Company's funding policy is to
contribute annually the maximum amount that can be deducted for Federal income
tax purposes. Contributions are intended to provide not only for benefits
attributed to services to date, but also for those expected to be earned in the
future.

DEFERRED COMPENSATION The Company maintains The Progressive Corporation
Executive Deferred Compensation Plan (Deferral Plan), which permits eligible
executives to defer receipt of some or all of their annual bonuses or other
incentive awards. These deferred amounts are deemed invested in one or more
investment funds, including Common Shares of the Company, offered under the
Deferral Plan. All distributions from the Deferral Plan will be made in cash,
except that distributions representing amounts deemed invested in Common Shares
will be made in Common Shares. The Company reserved 300,000 Common Shares for
issuance under the Deferral Plan. The Company established an irrevocable grantor
trust to provide a source of funds to assist the Company in meeting its
liabilities under the Deferral Plan. At December 31, 2000 and 1999, the trust
held assets of $17.6 million and $18.8 million, respectively, of which $3.4
million and $2.3 million were held in Common Shares, to cover its liabilities.

INCENTIVE COMPENSATION PLANS The Company's 1989 Incentive Plan and 1995
Incentive Plan provide for the granting of stock options and other stock-based
awards to key employees of the Company. The 1989 Incentive Plan has 6,500,000
shares authorized and the 1995 Incentive Plan has 5,000,000 shares authorized.
In addition to the Incentive Plans, the Company registered 1,425,000 and 650,000
Common Shares relating to stock options granted to key employees and directors
of the Company, respectively. The nonqualified stock options granted are for
periods up to ten years, become exercisable at various dates not earlier than
six months after the date of grant, and remain exercisable for specified periods
thereafter. All options granted have an exercise price equal to the market value
of the Common Shares on the date of grant.

A summary of all employee stock option activity during the years ended December
31 follows:


<TABLE>
<CAPTION>
                                             2000                              1999                                1998
                                             ----                              ----                                ----
                                                     WEIGHTED                             WEIGHTED                         WEIGHTED
                                  NUMBER OF           AVERAGE       NUMBER OF              AVERAGE       NUMBER OF          AVERAGE
OPTIONS OUTSTANDING                  SHARES    EXERCISE PRICE          SHARES       EXERCISE PRICE          SHARES   EXERCISE PRICE
-------------------                  ------    --------------          ------       --------------          ------   --------------
<S>                               <C>          <C>                  <C>             <C>                  <C>         <C>
Beginning of year                 4,458,463          $  58.20       4,705,811             $  46.07       4,968,964       $     35.52
 Add (deduct):
 Granted                          1,085,789             59.01         476,850               139.18         441,210            124.61
 Exercised                         (678,924)            25.59        (552,473)               22.54        (641,013)            16.99
 Cancelled                         (339,936)            80.80        (171,725)               65.50         (63,350)            61.03
                                  ---------          --------       ---------             --------       ---------       -----------
End of year                       4,525,392          $  61.60       4,458,463             $  58.20       4,705,811       $     46.07
                                  =========          ========       =========             ========       =========       ===========
Exercisable, end of year          1,544,614          $  30.91       1,571,538             $  25.15       1,342,801       $     20.26
                                  =========          ========       =========             ========       =========       ===========
Available, end of year            3,625,569                         4,371,422                            4,676,547
                                  =========                         =========                            =========
</TABLE>



36

<PAGE>   27
The following employee options were outstanding or exercisable as of December
31, 2000:


<TABLE>
<CAPTION>
                                    OPTIONS OUTSTANDING                                  OPTIONS EXERCISABLE
                    -----------------------------------------------------            -----------------------------
                                    WEIGHTED AVERAGE             WEIGHTED                                 WEIGHTED
RANGE OF            NUMBER OF              REMAINING              AVERAGE            NUMBER OF             AVERAGE
EXERCISE PRICES        SHARES       CONTRACTUAL LIFE       EXERCISE PRICE               SHARES      EXERCISE PRICE
---------------        ------       ----------------       --------------               ------      --------------
<S>                 <C>             <C>                    <C>                       <C>            <C>
$ 13-20               275,950             1.00 years             $  15.46               275,950         $    15.46
  21-40             1,220,251             3.16 years                33.33             1,220,251              33.33
  41-60             1,601,428             7.33 years                53.33                29,962              45.97
  61-80               613,480             6.20 years                68.69                15,277              69.19
  81-125              413,673             7.14 years               119.39                 2,664             106.54
 126-161              400,610             7.97 years               141.96                   510             154.00
--------            ---------             ----------             --------             ---------          ---------
$ 13-161            4,525,392                                                         1,544,614
--------            =========                                                         =========
</TABLE>


Under SFAS 123, the Company uses the Black-Scholes pricing model to calculate
the fair value of the options awarded, including 90,156 options awarded to
directors. This model produced a value of 41.6% for 2000 awards, 44.3% for 1999
awards and 40.6% for 1998 awards. The following assumptions were used to derive
the ratio: an option term of 6 years for 2000 and 7 years for both 1999 and
1998; an annualized volatility rate of .314 for 2000, .284 for 1999 and .259 for
1998; a risk-free rate of return of 6.40% for 2000, 6.18% for 1999 and 5.49% for
1998; and a dividend yield of .50% for 2000, .18% for 1999 and .20% for 1998.
The Company elected to account for terminations when they occur rather than
include an attrition factor into its model.

If compensation cost had been measured based on the fair-value based accounting
method under SFAS 123, the following would have been disclosed for December 31:


<TABLE>
<CAPTION>
(millions - except per share amounts)               2000       1999          1998
-------------------------------------               ----       ----          ----
<S>                                                <C>        <C>          <C>
PRO FORMA
Net income                                         $ 34.0     $ 283.9      $ 447.3
                                                   ======     =======      =======
Earnings per share
 Basic                                             $  .46     $  3.90      $  6.17
 Diluted                                              .46        3.81         6.00
</TABLE>


The amounts charged to income for incentive compensation plans, including
executive cash bonus programs for key members of management and a gainsharing
program for all other employees, were $8.3 million in 2000, $55.6 million in
1999 and $107.5 million in 1998.


7 LITIGATION

The Company is named as defendant in various lawsuits generally relating to its
insurance operations. All legal actions relating to claims made under insurance
policies or in connection with previous reinsurance agreements are considered by
the Company in establishing its loss and loss adjustment expense reserves.
Various other legal and regulatory actions are currently pending that involve
the Company and specific aspects of its conduct of business. The Company
believes that the ultimate disposition of these lawsuits in excess of amounts
currently reserved will not materially impact the Company's financial position,
cash flows or results of operations.

The Company is also named as defendant in a number of purported class action
lawsuits, such as those alleging damages as a result of the Company's total loss
evaluation methodology, use of after-market parts or the alleged diminution of
value to vehicles which are involved in accidents, and cases challenging other
aspects of the Company's business. Other insurance companies face similar suits.
The Company plans to vigorously contest these suits, but is currently unable to
estimate the potential exposure

                                                                              37

<PAGE>   28
8 SEGMENT INFORMATION

The Company writes personal automobile and other specialty property-casualty
insurance and related services throughout the United States. The Company's
Personal Lines business consists predominantly of auto insurance and is either
generated by an agent or written directly by the Company. The Personal
Lines-Agent channel includes business primarily written by the Company's network
of more than 30,000 Independent Insurance Agencies while the Personal
Lines-Direct channel business is generated primarily through the telephone or
Internet. The Personal Lines business areas, which include Agent and Direct, are
managed at a local level and structured into six regions. Each business area has
a business leader and a product team, with local product managers at the state
or regional level.

         The Company's other lines of business include insurance for small
fleets of commercial vehicles, lenders' collateral protection, directors' and
officers' liability and related services, including processing business for
involuntary plans. The other lines of business accounted for 7% of the Company's
2000 consolidated revenues. All revenues are generated from external customers
and the Company does not have a reliance on any major customer.

         The Company evaluates segment profitability based on pretax
underwriting and service profit (loss). Expense allocations are based on certain
assumptions and estimates; stated segment operating results would change if
different methods were applied. The Company does not allocate assets, investment
income, interest expense or income taxes to operating segments. In addition, the
Company does not separately identify depreciation and amortization expense by
segment and such disclosure would be impracticable. Companywide depreciation and
amortization expense was $77.6 million in 2000, $71.8 million in 1999 and $56.1
million in 1998. The accounting policies of the operating segments are the same
as those described in Note 1 - Reporting and Accounting Policies.


For the years ended December 31,


<TABLE>
<CAPTION>
                                          2000                                1999                                 1998
                                 -----------------------             -----------------------             ------------------------
                                                  PRETAX                              PRETAX                               PRETAX
(millions)                       REVENUES   PROFIT (LOSS)            REVENUES   PROFIT (LOSS)            REVENUES    PROFIT (LOSS)
----------                       --------   -------------            --------   -------------            --------    -------------
<S>                              <C>        <C>                      <C>        <C>                      <C>         <C>
Personal Lines - Agent           $4,643.4       $ (176.0)            $4,548.7       $  161.2             $4,177.5        $  391.7
Personal Lines - Direct(1)        1,220.6         (128.7)               745.4          (98.0)               403.2           (30.2)
                                 --------       --------             --------       --------             --------        --------
 Total Personal Lines(2)          5,864.0         (304.7)             5,294.1           63.2              4,580.7           361.5
Other(3)                            504.9           21.3                442.2           47.0                405.5            61.9
Investments(4)                      402.1          393.0                387.9          378.4                306.2           298.8
Interest expense                       --          (77.8)                  --          (76.4)                  --           (61.1)
                                 --------       --------             --------       --------             --------        --------
                                 $6,771.0       $   31.8             $6,124.2       $  412.2             $5,292.4        $  661.1
                                 ========       ========             ========       ========             ========        ========
</TABLE>



(1)      Internet sales accounted for 15%, 7% and 2% of Personal Lines - Direct
         net premiums written in 2000, 1999 and 1998, respectively.

(2)      Personal automobile insurance accounted for 93% of the total Personal
         Lines segment net premiums written in 2000, compared to 94% in both
         1999 and 1998.

(3)      For 2000, pretax profit includes the realization of a $4.2 million
         foreign currency translation loss associated with the substantial
         liquidation of the Company's foreign subsidiary. 1999 revenues and
         pretax profit include a $5.2 million gain on the sale of the corporate
         aircraft; see Note 12 - Related Party Transaction for discussion.

(4)      Revenues represent recurring investment income and net realized
         gains/losses on security sales; pretax profit is net of investment
         expenses.

9 COMMITMENTS AND CONTINGENCIES

The Company has operating lease commitments and service agreements with terms
greater than one year, some with options to renew at the end of the contract
periods. The minimum commitments under such noncancelable contracts at December
31, 2000 are as follows (in millions): 2001 - $66.0; 2002 - $50.6; 2003 - $22.6;
2004 - $11.0; 2005 - $2.6; and thereafter - $.1. Total expense incurred by the
Company for such purposes for 2000, 1999 and 1998 was $100.0 million, $96.3
million and $93.1 million, respectively.

During 2000, the Company accrued $20.0 million related to the termination of a
Strategic Alliance partnership. As a result of the dissolution of this joint
venture, a related reinsurance agreement will terminate and the Company is
entitled to the run-off of all of the premium written by the joint venture. The
amount accrued represents the Company's best estimate of the share of the net
present value of the future profit on that business that its partner is entitled
to receive upon this termination. This estimate is susceptible to change in the
near term.

38

<PAGE>   29
10 FAIR VALUE OF FINANCIAL INSTRUMENTS

Information about specific valuation techniques and related fair value detail is
provided in Note 1 - Reporting and Accounting Policies, Note 2 - Investments and
Note 13 - Debt. The cost and market value of the financial instruments as of
December 31 are summarized as follows:


<TABLE>
<CAPTION>
                                                       2000                              1999
                                                       ----                              ----
                                                               MARKET                            MARKET
  (millions)                                   COST             VALUE             COST            VALUE
  ----------                                   ----             -----             ----            -----
<S>                                          <C>              <C>              <C>              <C>
Investments:
 Available-for-sale: fixed maturities        $4,741.9         $4,784.1         $4,650.9         $4,532.7
                     preferred stocks           806.3            813.7            425.4            422.4
                     common stocks            1,141.3          1,198.7          1,127.8          1,243.6
 Short-term investments                         186.8            186.8            229.0            229.0
Debt                                           (748.8)          (712.0)        (1,048.6)        (1,001.1)
</TABLE>


11 OTHER COMPREHENSIVE INCOME

The components of other comprehensive income (loss) for the years ended December
31 were as follows:


<TABLE>
<CAPTION>
                                               2000                            1999                              1998
                                  -----------------------------  -------------------------------  ------------------------------
                                                  TAX                             TAX                           TAX
                                           (PROVISION)   AFTER             (PROVISION)    AFTER              (PROVISION)    AFTER
(millions)                        PRETAX      BENEFIT      TAX    PRETAX      BENEFIT       TAX       PRETAX   BENEFIT      TAX
----------                        ------      -------      ---    ------      -------       ---       ------   -------      ---
<S>                               <C>      <C>          <C>      <C>       <C>           <C>      <C>          <C>       <C>
Unrealized gains (losses)
  arising during period:
 Available-for-sale:
    fixed maturities              $191.3      $(67.0)   $124.3   $(150.7)      $ 52.8    $(97.9)      $  2.8   $  (1.0)  $  1.8
    equity securities              (69.8)       24.4     (45.4)     25.7         (9.0)     16.7         64.3     (22.5)    41.8
Reclassification adjustment:(1)
 Available-for-sale:
    fixed maturities               (30.9)       10.7     (20.2)    (14.9)         5.2      (9.7)       (10.0)      3.5     (6.5)
    equity securities               21.8        (7.6)     14.2     (39.8)        14.0     (25.8)       (71.2)     25.1    (46.1)
                                  ------      ------    ------   -------       ------   -------      ------    -------   ------
Net unrealized gains (losses)      112.4       (39.5)     72.9    (179.7)        63.0    (116.7)       (14.1)      5.1     (9.0)
Other(2)                             4.2          --       4.2        .6           --        .6         (3.3)       --     (3.3)
                                  ------      ------    ------   -------       ------   -------      ------    -------   ------
Other comprehensive
   income (loss)                  $116.6      $(39.5)   $ 77.1   $(179.1)      $ 63.0   $(116.1)     $(17.4)   $   5.1   $(12.3)
                                  ======      ======    ======   =======       ======   =======      ======    =======   ======

</TABLE>


(1)      Represents adjustments for gains (losses) realized in net income.

(2)      Other includes foreign currency translation adjustments, which have no
         tax effect.

12 RELATED PARTY TRANSACTION

On April 23, 1999, the Company sold its corporate aircraft to a company
independently owned by Peter B. Lewis, the Company's Chairman of the Board, and
then President and Chief Executive Officer. The airplane had a net book value of
$6.9 million and was sold to Mr. Lewis for $12.1 million, the fair market value
of the airplane as determined by an independent appraiser.


                                                                              39

<PAGE>   30
13  DEBT

Debt at December 31 consisted of:


<TABLE>
<CAPTION>
                                                                                   2000                           1999
                                                                                   ----                           ----
                                                                                          MARKET                          MARKET
(millions)                                                                   COST         VALUE           COST            VALUE
----------                                                                   ----         -----           ----            -----
<S>                                                                       <C>           <C>             <C>             <C>
6 5/8% Senior Notes due 2029 (issued: $300.0, March 1999)                 $  293.8      $  257.4        $  293.7        $  254.1
7.30% Notes due 2006 (issued: $100.0, May 1996)                               99.7         102.4            99.7            98.0
6.60% Notes due 2004 (issued: $200.0, January 1994)                          199.4         200.3           199.3           193.7
7% Notes due 2013 (issued: $150.0, October 1993)                             148.6         144.6           148.5           138.8
10% Notes due 2000 (issued: $150.0, December 1988)                              --            --           149.9           154.3
10 1/8% Subordinated Notes due 2000 (issued: $150.0, December 1988)             --            --           149.8           154.5
Other debt                                                                     7.3           7.3             7.7             7.7
                                                                          --------      --------        --------        --------
                                                                          $  748.8      $  712.0        $1,048.6        $1,001.1
                                                                          ========      ========        ========        ========
</TABLE>


Debt includes amounts the Company has borrowed and contributed to the capital of
its insurance subsidiaries or borrowed for other long-term purposes. Market
values are obtained from publicly quoted sources.

         The Company's debt is noncallable, except for the 6 5/8% Senior Notes
which may be redeemed all or in part at any time, subject to a "make whole"
provision; interest is payable semiannually.

         In May 1990, the Company entered into a revolving credit arrangement
with National City Bank, which is reviewed by the bank annually. Under this
agreement, the Company has the right to borrow up to $10.0 million. By selecting
from available credit options, the Company may elect to pay interest at rates
related to the London interbank offered rate, the bank's base rate or at a money
market rate. A commitment fee is payable on any unused portion of the committed
amount at the rate of .125 percent per annum. During 2000, the Company borrowed
$2.5 million for one day at an average annual interest rate of 7%. The Company
had no borrowings under this arrangement at December 31, 2000 or 1999.

         Aggregate principal payments on debt outstanding at December 31, 2000,
are $.4 million for 2001, $0 for 2002, $.9 million for 2003, $206.0 million for
2004, $0 for 2005 and $550.0 million thereafter.

14 REINSURANCE

Reinsurance contracts do not relieve the Company from its obligations to
policyholders. Failure of reinsurers to honor their obligations could result in
losses to the Company. The Company evaluates the financial condition of its
reinsurers and monitors concentrations of credit risk to minimize its exposure
to significant losses from reinsurer insolvencies. As of December 31, 2000 and
1999, approximately 60% of the "prepaid reinsurance premiums" and "reinsurance
recoverables" are comprised of CAIP, for which the Company retains no indemnity
risk, and the Company's Strategic Alliance partnerships. See Note 9 -
Commitments and Contingencies regarding a Strategic Alliance partnership
termination.

The effect of reinsurance on premiums written and earned as of December 31 was
as follows:


<TABLE>
<CAPTION>
                                  2000                              1999                              1998
                                  ----                              ----                              ----
(millions)              WRITTEN          EARNED           WRITTEN          EARNED           WRITTEN          EARNED
----------              -------          ------           -------          ------           -------          ------
<S>                    <C>              <C>              <C>              <C>              <C>              <C>
Direct premiums        $6,402.1         $6,547.0         $6,305.3         $5,853.5         $5,451.3         $5,100.5
 Ceded                   (206.0)          (198.6)          (180.6)          (169.9)          (151.6)          (152.5)
                       --------         --------         --------         --------         --------         --------
Net premiums           $6,196.1         $6,348.4         $6,124.7         $5,683.6         $5,299.7         $4,948.0
                       ========         ========         ========         ========         ========         ========
</TABLE>


Losses and loss adjustment expenses are net of reinsurance ceded of $161.0
million in 2000, $132.8 million in 1999 and $131.9 million in 1998.


40

<PAGE>   31
R
eport of PricewaterhouseCoopers LLP, Independent Accountants

TO THE BOARD OF DIRECTORS AND SHAREHOLDERS, THE PROGRESSIVE CORPORATION:

In our opinion, the accompanying consolidated balance sheets and the related
consolidated statements of income, changes in shareholders' equity and cash
flows present fairly, in all material respects, the financial position of The
Progressive Corporation and its subsidiaries at December 31, 2000 and 1999, and
the results of their operations and their cash flows for each of the three years
in the period ended December 31, 2000, in conformity with accounting principles
generally accepted in the United States of America. These financial statements
are the responsibility of the Company's management; our responsibility is to
express an opinion on these financial statements based on our audits. We
conducted our audits of these statements in accordance with auditing standards
generally accepted in the United States of America which require that we plan
and perform the audits to obtain reasonable assurance about whether the
financial statements are free of material misstatement. An audit includes
examining, on a test basis, evidence supporting the amounts and disclosures in
the financial statements, assessing the accounting principles used and
significant estimates made by management, and evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.

/s/ PricewaterhouseCoopers LLP

Cleveland, Ohio
January 24, 2001



The Progressive Corporation and Subsidiaries                                  41

<PAGE>   32

Management's Discussion and Analysis of Financial Condition and Results of
Operations

The consolidated financial statements and the related notes on pages 26 through
40, together with the supplemental information on pages 47 through 55, should be
read in conjunction with the following discussion of the consolidated financial
condition and results of operations.

FINANCIAL CONDITION The Progressive Corporation is a holding company and does
not have any revenue producing operations of its own. It receives cash through
borrowings, equity sales, subsidiary dividends and other transactions, and may
use the proceeds to contribute to the capital of its insurance subsidiaries in
order to support premium growth, to repurchase its Common Shares, to retire its
outstanding indebtedness, to pay dividends and for other business purposes.

  During 2000, the Company repurchased 301,054 of its Common Shares at a total
cost of $17.9 million (average $59.31 per share), including 28,554 Common Shares
(average $70.97 per share) repurchased to satisfy obligations under the
Company's benefit plans. During the three-year period ended December 31, 2000,
the Company repurchased 711,177 of its Common Shares at a total cost of $61.0
million (average $85.72 per share), including 45,677 Common Shares (average
$89.32 per share) repurchased to satisfy obligations under the Company's benefit
plans. During the same period, The Progressive Corporation received $167.5
million of dividends from its subsidiaries, net of capital contributions made to
these subsidiaries. The regulatory restrictions on subsidiary dividends are
described in Note 4 to the financial statements.

  The Company has substantial capital resources and is unaware of any trends,
events or circumstances that are reasonably likely to affect its capital
resources in a material way. In March 1999, the Company issued $300 million of
65/8% Senior Notes due 2029. The net proceeds of $293.7 million were used to
repay current outstanding debt upon its maturity. During 2000 and 1999, the
Company repaid $300 million and $30 million, respectively, of maturing debt. The
Company also has available a $10.0 million revolving credit agreement. The
Company's debt to total capital ratio is 21%; management believes the Company
has substantial capital resources and sufficient borrowing capacity to support
current and anticipated growth.

         The Company's insurance operations create liquidity by collecting and
investing premiums from new and renewal business in advance of paying claims.
For the three years ended December 31, 2000, operations generated positive cash
flows of $2,259.2 million, and cash flows are expected to be positive in both
the short-term and reasonably foreseeable future. The Company's investment
portfolio is highly liquid and consists substantially of readily marketable
securities.

         Total capital expenditures for the three years ended December 31, 2000,
aggregated $452.0 million. The Company is constructing a five building, 732,300
square foot, corporate office complex in Mayfield Village, Ohio. The estimated
cost is $129.0 million, of which $119.1 million has been paid as of December
31, 2000. Four buildings and the parking garage are completed. The fifth
building is scheduled to be completed in the first quarter 2001. In February
1999, the Company completed the third and final building of a 307,000 square
foot regional call center in Tampa, Florida. The cost of this project was $45.5
million. These construction projects are funded through operating cash flows.

INVESTMENTS The Company invests in fixed-maturity, equity and short-term
securities. The Company's investment strategy recognizes its need to maintain
capital adequate to support its insurance operations. The Company evaluates the
risk/reward tradeoffs of investment opportunities, measuring their effects on
stability, diversity, overall quality and liquidity of the investment portfolio.
The market value of the portfolio was as follows:


<TABLE>
<CAPTION>
(millions)                                        DECEMBER 31, 2000              DECEMBER 31, 1999
----------                                        -----------------              -----------------
<S>                                          <C>                <C>          <C>               <C>
Investment-Grade Fixed Maturities:
 Short/Intermediate-Term                     $4,470.0            64.0%       $4,417.7            68.7%
 Long-Term                                      406.3             5.8            96.0             1.5
Non-Investment-Grade Fixed Maturities            94.6             1.4           248.0             3.9
                                             --------           -----        --------           -----
                                              4,970.9            71.2         4,761.7            74.1
                                             --------           -----        --------           -----

Common Stocks:
 Domestic Equities(1)                           905.0            13.0           825.2            12.8
 Term Trust Certificates(2)                     220.4             3.2           230.2             3.6
 Foreign Equities(3)                               --              --            84.2             1.3
 Other Equity Investments(4)                     73.3             1.0           104.0             1.6
                                             --------           -----        --------           -----
                                              1,198.7            17.2         1,243.6            19.3
Preferred Stocks(5)                             813.7            11.6           422.4             6.6
                                             --------           -----        --------           -----
   Total Portfolio                           $6,983.3           100.0%       $6,427.7           100.0%
                                             ========           =====        ========           =====
</TABLE>


(1)      Domestic equities are traded on nationally recognized securities
         exchanges.

(2)      Term trust certificates, the common shares of closed-end bond funds,
         have the risk and reward characteristics of the underlying bonds.

(3)      Foreign equities may include stock index futures and foreign currency
         forwards.

(4)      Includes private equities, warrants, mezzanine investments and
         partnership investments.

(5)      Comprised of over 95% and 89%, respectively, of fixed-rate preferred
         stocks with mechanisms that are expected to provide an opportunity to
         liquidate at par.


42                                  The Progressive Corporation and Subsidiaries

<PAGE>   33
As of December 31, 2000, the Company's portfolio had $107.0 million in
unrealized gains, compared to $5.4 million in unrealized losses in 1999. This
increase in value was the result of increasing duration and modest rate
declines, and the equity portfolio's outperformance relative to the Russell
3000, due to overweighting in the value sector. The weighted average fully
taxable equivalent book yield of the portfolio was 6.4% for the year ended
December 31, 2000, and 6.3% for 1999 and 1998. The pretax recurring investment
yield of the portfolio was 5.7%, 5.6% and 5.5% for the years ended December 31,
2000, 1999 and 1998, respectively.

The majority of the portfolio is invested in high-grade, fixed-maturity
securities. Long-term investment-grade securities include the scheduled
principal paydowns, of asset-backed securities, that are greater than 10 years.
Non-investment-grade fixed-maturity securities offer the Company higher returns
and added diversification without a significant adverse effect on the stability
and quality of the investment portfolio as a whole. Non-investment-grade
securities may involve greater risks often related to creditworthiness, solvency
and relative liquidity of the secondary trading market.

The quality distribution of the fixed-income portfolio, which includes
fixed-maturity securities and preferred stocks, was as follows:


<TABLE>
<CAPTION>
  RATING                  DECEMBER 31, 2000      DECEMBER 31, 1999
  ------                  -----------------      -----------------
<S>                       <C>                    <C>
  AAA                                  50.6%                  54.7%
  AA                                   11.7                   14.2
  A                                    25.3                   20.0
  BBB                                   8.1                    5.1
  Non Rated/Other                       4.3                    6.0
                                      -----                  -----
                                      100.0%                 100.0%
                                      =====                  =====
</TABLE>


The duration of the fixed-income portfolio was 3.5 years at December 31, 2000,
compared to 3.0 years at December 31, 1999.

The Company held asset-backed securities at December 31, 2000, which were
comprised of the following:


<TABLE>
<CAPTION>
                                                            MARKET          DURATION                   UNREALIZED
  (millions)                                                 VALUE           (YEARS)    RATING(1)   GAINS (LOSSES)(2)
  ----------                                                 -----           -------    ---------   -----------------
<S>                                                       <C>               <C>         <C>         <C>
Collateralized Mortgage Obligations (CMO):
  Sequential Bonds                                        $   252.1            3.32       AAA          $  3.2
  Planned Amortization Class Bonds                            236.7            4.67       AAA             4.9
                                                          ---------                                    ------
                                                              488.8            3.98       AAA             8.1
                                                          ---------                                    ------
Commercial Mortgage-Backed Obligations (CMB):
  Interest-Only Certificates                                  221.3            3.42       AAA-           (2.0)
  Other                                                       768.8            4.40        AA             5.0
                                                          ---------                                    ------
                                                              990.1            4.18        AA+            3.0
                                                          ---------                                    ------
Other asset-backed securities(3)                              725.6            2.31        AA             6.3
                                                          ---------                                    ------
Total asset-backed securities(4)                          $ 2,204.5            3.52        AA+         $ 17.4
                                                          =========                                    ======
</TABLE>


(1)      Weighted average Moody's or Standard & Poor's rating.

(2)      The single largest unrealized loss in any individual CMO security was
         $.3 million and in any CMB security was $4.5 million at December 31,
         2000.

(3)      The remainder of the asset-backed portfolio was invested primarily in
         auto loan and other asset-backed securities.

(4)      The majority of asset-backed securities are liquid with available
         market quotes and contain no residual interests.

Investments in the Company's portfolio have varying degrees of risk. The primary
market risk exposure to the fixed-income portfolio is interest rate risk, which
is limited by managing duration to a defined range of 1.8 to 5 years. The
distribution of maturities and convexity are monitored on a regular basis.
Common stocks, excluding term trust certificates, and other risk assets, which
generally have greater risk and volatility of market value, may range from 0 to
25% of the portfolio; at December 31, 2000, these securities comprised 14.6% of
the portfolio. Market values, along with industry and sector concentrations of
common stocks and similar investments, are monitored daily. Exposure to foreign
currency exchange risk is limited by Company restrictions and is monitored
quarterly for compliance. Exposures are


                                                                              43

<PAGE>   34
evaluated individually and as a whole, considering the effects of cross
correlation. For the quantitative market risk disclosures, see page 52. On a
quarterly basis, the Company examines its portfolio for evidence of impairment.
In such cases, changes in market value are evaluated to determine the extent to
which such changes are attributable to: (i) interest rates, (ii) market-related
factors other than interest rates and (iii) financial conditions, business
prospects and other fundamental factors specific to the issuer. Declines
attributable to issuer fundamentals are reviewed in further detail. Available
evidence is considered to estimate the realizable value of the investment. When
a security in the Company's investment portfolio has a decline in market value
which is other than temporary, the Company is required by GAAP to reduce the
carrying value of such security to its net realizable value. During 2000, the
Company wrote down $46.5 million in securities determined to have an other than
temporary decline in market value, compared to $16.3 million and $32.1 million
in 1999 and 1998, respectively.

         Trading securities, including derivative instruments held or issued for
trading, are entered into for the purpose of near-term profit generation. At
December 31, 2000, trading securities had a net market value of $2.3 million,
compared to $50.2 million at December 31, 1999. Net realized gains (losses) on
trading securities for the years ended December 31, 2000, 1999 and 1998 were
$(18.7) million, $.8 million and $(1.2) million, respectively.

         Derivative instruments are primarily used to manage the risks and
enhance the returns of the available-for-sale portfolio. This is accomplished by
modifying the basis, duration, interest rate or foreign currency characteristics
of the portfolio, hedged securities or hedged cash flows. During 1998, the
Company entered into a short futures position as part of an anticipatory hedge
relating to the then outstanding $300 million shelf registration. Driven by
changing economic conditions, the futures position did not meet the established
criteria for hedging correlation and was discontinued as a hedge, but the
Company continued to hold it for risk management of the anticipated debt
offering. The Company recognized a net realized gain of $8.1 million in 1999 and
a net realized loss of $9.2 million in 1998, on the short futures position.
Derivative instruments may also be used for trading purposes. For all derivative
positions, net cash requirements are limited to changes in market values which
may vary based upon changes in interest rates and other factors. Exposure to
credit risk is limited to the carrying value; collateral is not required to
support the credit risk.

RESULTS OF OPERATIONS Operating income, which excludes net realized gains and
losses from security sales and one-time items, was $55.4 million, or $.75 per
share, in 2000, $266.7 million, or $3.58 per share, in 1999 and $449.3 million,
or $6.01 per share, in 1998. The GAAP combined ratio (CR) was 104.4 in 2000,
98.3 in 1999 and 91.6 in 1998. The one-time items for 2000 included a $20.0
million, $.17 per share or .3 points, accrual related to the estimated cost of
terminating a Strategic Alliance partnership (see Note 9), $3.2 million, $.03
per share or .1 points, additional expense associated with the termination of
the Company's defined benefit pension plan (see Note 6), $1.7 million, $.01 per
share, of severance costs associated with the Company's reorganization at the
general manager level and a $4.2 million, $.06 per share, loss related to the
realization of the foreign currency translation loss associated with the
substantial liquidation of the Company's Canadian subsidiary. For 1999, the
one-time items included $7.5 million, $.07 per share or .1 points, additional
expenses associated with previous advertising commitments that will no longer be
realized due to changes in marketing strategy, $1.2 million, $.01 per share,
reserve for the wind down of the Company's Canadian operations, and a $5.2
million, $.05 per share, gain on the sale of the corporate aircraft (see Note
12). There were no one-time items in 1998. The deterioration in results was due
to several factors as discussed below.

         Direct premiums written increased 2% to $6,402.1 million in 2000,
compared to $6,305.3 million in 1999 and $5,451.3 million in 1998. Net premiums
written increased 1% in 2000, compared to 16% in 1999 and 14% in 1998. The
difference between direct and net premiums written is attributable to premiums
written under state-mandated involuntary Commercial Auto Insurance Procedures,
for which the Company retains no indemnity risk, of $50.9 million in 2000, $49.7
million in 1999 and $60.7 million in 1998, and reinsurance the Company maintains
in its auto and non-auto programs and its strategic alliance relationships.
Premiums earned, which are a function of the amount of premiums written in the
current and prior periods, increased 12% in 2000, compared to 15% in 1999 and
18% in 1998.

         The Company's Personal Lines business units write insurance for private
passenger automobiles and recreation vehicles and currently represent 91% of the
Company's total premiums written. Personal Lines volume declined 1% in 2000 and
grew 16% and 15% in 1999 and 1998, respectively. The reduction in volume for
2000 is discussed below while increases for 1999 and 1998 primarily reflect an
increase in unit sales.

         The Personal Lines business is generated either by an Agent or written
directly by the Company. The Agent channel includes business written by the
Company's network of 30,000 Independent Insurance Agencies and through Strategic
Alliance business relationships (other insurance companies, financial
institutions, employers and national brokerage agencies). Direct business
includes business written through 1-800-AUTO-PRO(R), the Internet
(progressive.com) and the Strategic Alliance business unit on behalf of affinity
groups.

         In addition to its Personal Lines business, the Company's other lines
of business include writing insurance for small fleets of commercial vehicles,
collateral protection and loan tracking for auto lenders and financial
institutions, directors' and officers' liability and fidelity coverage for
American Bankers Association member community banks and independent credit
unions, and providing related claim, underwriting and system services.


44

<PAGE>   35
         Underwriting results for the Company's Personal Lines, including its
channel components, and the other lines of business were as follows:


<TABLE>
<CAPTION>
  (millions)                                                                              2000            1999            1998
  ----------                                                                              ----            ----            ----
<S>                                                                                  <C>             <C>                <C>
NET PREMIUMS WRITTEN (NPW)
  Personal Lines - Agent                                                             $   4,358.4     $   4,746.5        $4,390.4
  Personal Lines - Direct                                                                1,293.1           955.9           531.9
                                                                                     -----------     -----------        --------
   Total Personal Lines                                                                  5,651.5         5,702.4         4,922.3
  Other Lines                                                                              544.6           422.3           377.4
                                                                                     -----------     -----------        --------
   Companywide                                                                       $   6,196.1     $   6,124.7        $5,299.7
                                                                                     ===========     ===========        ========

NET PREMIUMS EARNED
  Personal Lines - Agent                                                             $   4,643.4     $   4,548.7        $4,177.5
  Personal Lines - Direct                                                                1,220.6           745.4           403.2
                                                                                     -----------     -----------        --------
   Total Personal Lines                                                                  5,864.0         5,294.1         4,580.7
  Other Lines                                                                              484.4           389.5           367.3
                                                                                     -----------     -----------        --------
   Companywide                                                                       $   6,348.4     $   5,683.6        $4,948.0
                                                                                     ===========     ===========        ========

STANDARD/PREFERRED SALES AS A % OF PERSONAL LINES NPW                                       54%             47%             35%
                                                                                     ===========     ===========        ========

INTERNET SALES AS % OF PERSONAL LINES - DIRECT NPW                                          15%              7%              2%
                                                                                     ===========     ===========        ========
PERSONAL LINES - AGENT CR
  Loss & loss adjustment expense ratio                                                      85.0            75.8            68.9
  Underwriting expense ratio                                                                18.8            20.7            21.7
                                                                                     -----------     -----------        --------
                                                                                           103.8            96.5            90.6
                                                                                     ===========     ===========        ========
PERSONAL LINES - DIRECT CR
  Loss & loss adjustment expense ratio                                                      80.9            74.6            70.8
  Underwriting expense ratio                                                                29.6            38.5            36.7
                                                                                     -----------     -----------        --------
                                                                                           110.5           113.1           107.5
                                                                                     ===========     ===========        ========
PERSONAL LINES - TOTAL CR
  Loss & loss adjustment expense ratio                                                      84.1            75.6            69.1
  Underwriting expense ratio                                                                21.1            23.2            23.0
                                                                                     -----------     -----------        --------
                                                                                           105.2            98.8            92.1
                                                                                     ===========     ===========        ========
OTHER LINES - CR
  Loss & loss adjustment expense ratio                                                      71.3            65.1            57.7
  Underwriting expense ratio                                                                23.2            25.8            27.5
                                                                                     -----------     -----------        --------
                                                                                            94.5            90.9            85.2
                                                                                     ===========     ===========        ========
COMPANYWIDE GAAP CR
  Loss & loss adjustment expense ratio                                                      83.2            74.9            68.2
  Underwriting expense ratio                                                                21.2            23.4            23.4
                                                                                     -----------     -----------        --------
                                                                                           104.4            98.3            91.6
                                                                                     ===========     ===========        ========
COMPANYWIDE ACCIDENT YEAR
  Loss & loss adjustment expense ratio                                                      82.0            75.4            71.9
                                                                                     ===========     ===========        ========
</TABLE>



                                                                              45

<PAGE>   36
The Agent channel net premiums written decreased 8% in 2000, as expected,
compared to increases of 8% and 9% in 1999 and 1998, respectively. The decrease
in 2000 was primarily a result of the rate increases filed by the Company in
almost every state during the last year as well as the shift in business to
six-month terms, while the prior year increases were primarily due to increases
in unit sales. The Company has been raising rates for 15 months and its current
need for even higher rates vary considerably by state. Agent auto policies in
force decreased 7% in 2000, driven by these rate increases, primarily in New
York and Florida. The Company's Direct channel net premiums written increased
35% in 2000, 80% in 1999 and 109% in 1998. For 2000, the Direct business
policies in force increased 45%. Recognizing seasonal variations, the quote
volume on the Direct business remained steady for the second half of 2000, but
increased relative to the first six months. The Company continues to see an
increase in the number of quotes generated via the Internet. Conversion rates on
the Direct business decreased slightly through the third quarter 2000, with some
minor increases in the fourth quarter due to seasonality.

         Claim costs, the Company's most significant expense, represent actual
payments made and changes in estimated future payments to be made to or on
behalf of its policyholders, including expenses required to settle claims and
losses. These costs include a loss estimate for future assignments and
assessments, based on current business, under state-mandated involuntary
automobile programs. Claim costs are influenced by inflation and loss severity
and frequency, the impact of which is mitigated by adequate pricing. Increases
in the rate of inflation increase loss payments, which are made after premiums
are established. Accordingly, anticipated rates of inflation are taken into
account when the Company establishes premium rates and loss reserves. Claim
costs, expressed as a percentage of premiums earned, were 83% in 2000, compared
to 75% in 1999 and 68% in 1998. The increase in the loss ratios were driven
primarily by three factors discussed below: rate level, trend and loss reserve
adequacy.

         The first factor impacting the increase in loss ratios is rate level.
In 2000, the Company generated underwriting profits in just under half of the
states in which it writes business, with the remaining states still generating
combined ratios over 100, reflecting the Company's failure to raise rates
sufficiently to keep current with loss cost trends. In particular, New York
currently represents the most significant challenge to the Company. It is
estimated that the turnaround time to bring this state back to profitability
will be considerably longer than in the other states. The Company will continue
to monitor and adjust rates as needed to meet its financial goals. Over the past
year, the Company has been committed to ensuring that a majority of its new and
renewal policies have six-month terms, which speeds by six months the effect of
rate changes. At December 2000, 80% of new auto policies written had six-month
terms, compared to 35% for 1999 and 37% for 1998; the Company expects this
number to increase into 2001.

         The second factor contributing to the increase in claim costs is the
increase in severity trend that the Company is experiencing. Based on industry
data from the National Association of Independent Insurers and review of other
insurance company filings, it appears that the escalation in loss costs this
year is impacting many other carriers as well. Although the Company's loss costs
are increasing, the rate of increase has slowed throughout 2000, but the Company
does not expect these costs to level off in the near future.

         The third factor facing the Company is loss reserve adequacy. During
2000, the Company experienced $75.8 million, or 1.2 points, of adverse loss
reserve development relating to prior accident years, compared to $29.8 million,
or .5 points, of favorable development in 1999, and $184.2 million, or 3.7
points, of favorable development in 1998. The Company conducts extensive
quarterly reviews to help ensure that the Company is meeting its objective of
maintaining adequate loss reserves.

         Policy acquisition and other underwriting expenses as a percentage of
premiums earned were 21% in 2000, and 23% in both 1999 and 1998. For the Agent
channel, the expense ratio decrease was driven primarily by lower incentive
compensation costs and lower commission expenses as a result of the mix of
business shifting toward more renewals, which have lower commission expenses
associated with it. For the Direct business, the decrease was driven by higher
productivity in our Direct sales call centers, more efficient purchases of
television media and a greater percentage of renewal business, which has lower
expenses associated with it.

         Because the Company is primarily an insurer of motor vehicles, it has
limited exposure for environmental, product and general liability claims. The
Company has established reserves for these exposures, in amounts which it
believes to be adequate based on information currently known by it. Management
does not believe that these claims will have a material impact on the Company's
liquidity, financial condition, cash flows or results of operations.

         The Company is named as defendant in a number of purported class action
lawsuits, such as those alleging damages as a result of the Company's total loss
evaluation methodology, use of after-market parts or the alleged diminution of
value to vehicles which are involved in accidents, and cases challenging other
aspects of the Company's business. Other insurance companies face similar
suits. The Company plans to vigorously contest these suits, but is currently
unable to estimate the potential exposure.

Safe Harbor statement under the Private Securities Litigation Reform Act of
1995: Certain matters in this Annual Report may be considered forward-looking
statements that are subject to certain risks and uncertainties that could cause
actual events and results to differ materially from those discussed herein.
These risks and uncertainties include, without limitation, uncertainties related
to estimates, assumptions and projections generally; changes in economic
conditions (including changes in interest rates and financial markets); pricing
competition and other initiatives by competitors; legislative and regulatory
developments; weather conditions (including the severity and frequency of
storms, hurricanes, snowfalls, hail and winter conditions); driving patterns;
court decisions and trends in litigation and health care costs; and other
matters described from time to time by the Company in other documents filed with
the United States Securities and Exchange Commission. The Company assumes no
obligation to update the information in this Annual Report.


46

<PAGE>   37
Quarterly Financial and Common Share Data
(not covered by report of independent accountants)




<TABLE>
<CAPTION>
                                                                                               (millions - except per share amounts)
                               NET INCOME               OPERATING
                                 (LOSS)              INCOME (LOSS)(1)                     STOCK PRICE(2)
                          --------------------     --------------------     -------------------------------------------
            OPERATING                   PER                      PER                                          RATE OF      DIVIDENDS
QUARTER    REVENUES(3)     TOTAL      SHARE(5)     TOTAL(4)    SHARE(5)       HIGH        LOW        CLOSE    RETURN(6)    PER SHARE
-------    -----------     -----      --------     --------    --------       ----        ---        -----    ---------    ---------
<S>        <C>            <C>         <C>          <C>         <C>          <C>         <C>         <C>       <C>          <C>
2000
  1         $1,526.2      $(46.6)      $(.64)      $(36.6)      $(.50)      $ 85.75     $ 45.00     $ 76.06                 $.065
  2          1,584.9       (14.1)       (.19)         4.0         .06        100.00       60.00       74.00                  .065
  3          1,620.5        58.8         .79         37.9         .51         85.38       62.25       81.88                  .070
  4          1,637.3        48.0         .64         50.1         .67        111.00       69.63      103.63                  .070
---         --------      ------       -----       ------       -----       -------     -------     -------      ----       -----
            $6,368.9      $ 46.1       $ .62       $ 55.4       $ .75       $111.00     $ 45.00     $103.63      42.3%      $.270
===         ========      ======       =====       ======       =====       =======     =======     =======      ====       =====


1999
  1         $1,333.3      $105.3       $1.41       $104.0       $1.39       $174.25     $115.44     $143.50                 $.065
  2          1,416.8       112.1        1.50         98.5        1.32        152.13      127.38      145.00                  .065
  3          1,474.5        74.0         .99         59.5         .80        144.94       81.50       81.69                  .065
  4          1,506.5         3.8(7)      .05(7)       4.7(7)      .06(7)      97.63       68.50       73.13                  .065
---         --------      ------       -----       ------       -----       -------     -------     -------      ----       -----
            $5,731.1      $295.2       $3.96       $266.7       $3.58       $174.25     $ 68.50     $ 73.13     (56.7)%     $.260
===         ========      ======       =====       ======       =====       =======     =======     =======      ====       =====

1998
  1         $1,156.2      $120.1       $1.58       $102.8       $1.35       $135.50     $106.69     $134.69                 $.060
  2          1,237.2       123.0        1.61        109.1        1.43        150.00      126.50      141.00                  .060
  3          1,290.9       135.1        1.81        134.4        1.80        156.75       95.00      112.75                  .065
  4          1,301.9        78.5(8)     1.05(8)     103.1        1.38        172.00       94.00      169.38                  .065
---         --------      ------       -----       ------       -----       -------     -------     -------      ----       -----
            $4,986.2      $456.7       $6.11       $449.3       $6.01       $172.00     $ 94.00     $169.38      41.6%      $.250
===         ========      ======       =====       ======       =====       =======     =======     =======      ====       =====
</TABLE>


(1)      Represents net income less realized gains (losses) on security sales
         and one-time items.

(2)      Prices as reported on the consolidated transaction reporting system.
         The Company's Common Shares are listed on the New York Stock Exchange.

(3)      Represents premiums earned plus service revenues.

(4)      The sum may not equal the total due to rounding in the individual
         periods. Each period is properly stated.

(5)      Presented on a diluted basis. The sum may not equal the total because
         the average equivalent shares differ in the periods.

(6)      Represents annual rate of return, including quarterly dividend
         reinvestment.

(7)      During the fourth quarter 1999, the Company increased loss reserves $33
         million, $.29 per share, primarily relating to the 1999 accident year
         and recognized $7 million, $.06 per share, of losses related to
         Hurricane Irene. The remainder of the decline was primarily
         attributable to increased loss severity.

(8)      During the fourth quarter 1998, the Company wrote down $24.5 million,
         $.21 per share, on investment securities considered to have other than
         temporary declines in market value and realized a $9.2 million, $.08
         per share, net loss on an anticipatory hedge.



The Progressive Corporation and Subsidiaries                                  47

<PAGE>   38
Ten Year Summary -- Financial Highlights
(not covered by report of independent accountants)



<TABLE>
<CAPTION>
(millions - except per share amounts and number of people employed)               2000               1999
-------------------------------------------------------------------               ----               ----
<S>                                                                           <C>                 <C>
INSURANCE COMPANIES SELECTED FINANCIAL INFORMATION AND OPERATING
 STATISTICS -- STATUTORY BASIS
  Reserves:
   Loss and loss adjustment expense(1)                                        $  2,785.3          $  2,200.2
   Unearned premiums                                                             2,542.4             2,694.5
  Policyholders' surplus(1)                                                      2,177.0             2,258.9
  Ratios:
   Net premiums written to policyholders' surplus                                    2.8                 2.7
   Loss and loss adjustment expense reserves to policyholders' surplus               1.3                 1.0
   Loss and loss adjustment expense                                                 83.2                75.0
   Underwriting expense                                                             21.0                22.1
                                                                              ----------          ----------
   Statutory combined ratio                                                        104.2                97.1

SELECTED CONSOLIDATED FINANCIAL INFORMATION -- GAAP BASIS
  Total revenues                                                              $  6,771.0          $  6,124.2
  Total assets                                                                  10,051.6             9,704.7
  Total shareholders' equity(2)                                                  2,869.8             2,752.8
  Common Shares outstanding                                                         73.5                73.1
  Common Share price
   High                                                                       $   111.00          $   174.25
   Low                                                                             45.00               68.50
   Close(3)                                                                       103.63               73.13
  Market capitalization                                                       $  7,616.8          $  5,345.4
  Book value per Common Share(2)                                              $    39.04          $    37.66
  Return on average common shareholders' equity(4)                                   1.7%               10.9%
  Debt outstanding                                                            $    748.8          $  1,048.6
  Ratios:
   Debt to total capital                                                              21%                 28%
   Earnings to fixed charges(5)                                                      1.3x                5.7x
   Price to earnings(6)                                                              138                  20
   Price to book                                                                     2.7                 1.9
  GAAP underwriting margin(2)                                                       (4.4)%               1.7%
  Number of people employed                                                       19,490              18,753
</TABLE>


(1)      During 1994, the Company began accruing salvage and subrogation
         recoverables.

(2)      In 1994, the $71.0 million "supplemental reserve" was eliminated,
         increasing book value per share $.65, underwriting profit margin 3.2%
         and shareholders' equity $46.2 million.

(3)      Represents the closing price at December 31.

(4)      Net income minus preferred share dividends/average common
         shareholders' equity.

(5)      1995 and prior represents the ratio of earnings to combined fixed
         charges and preferred share dividends.

(6)      Represents the closing stock price/operating earnings per share.

All share and per share amounts were adjusted for the December 1992, 3 for 1
stock split.


48                                  The Progressive Corporation and Subsidiaries

<PAGE>   39

<TABLE>
<CAPTION>
      1998           1997           1996          1995          1994          1993          1992          1991
      ----           ----           ----          ----          ----          ----          ----          ----
<S>            <C>            <C>           <C>           <C>           <C>           <C>           <C>
$  1,945.8     $  1,867.5     $  1,532.9    $  1,314.4    $  1,100.2    $  1,053.7    $    994.7    $    901.7
   2,253.3        1,901.9        1,382.9       1,140.4         954.8         688.9         538.5         513.6
   2,029.9        1,722.9        1,292.4       1,055.1         945.1         701.9         658.3         676.7

       2.6            2.7            2.7           2.8           2.6           2.6           2.2           2.0
       1.0            1.1            1.2           1.2           1.2           1.5           1.5           1.3
      68.5           71.1           70.2          71.6          64.2          62.6          68.3          65.7
      22.4           20.7           19.8          21.4          22.4          25.4          29.8          33.5
----------     ----------     ----------    ----------    ----------    ----------    ----------    ----------
      90.9           91.8           90.0          93.0          86.6          88.0          98.1          99.2


$  5,292.4     $  4,608.2     $  3,478.4    $  3,011.9    $  2,415.3    $  1,954.8    $  1,738.9    $  1,493.1
   8,463.1        7,559.6        6,183.9       5,352.5       4,675.1       4,011.3       3,440.9       3,317.2
   2,557.1        2,135.9        1,676.9       1,475.8       1,151.9         997.9         629.0         465.7
      72.5           72.3           71.5          72.1          71.2          72.1          67.1          63.3

$   172.00     $   120.88     $    72.25    $    49.50    $    40.50    $    46.13    $    29.38    $    20.63
     94.00          61.50          40.38         34.75         27.75         26.63         14.75         15.00
    169.38         119.88          67.38         48.88         35.00         40.50         29.13         18.00
$ 12,279.7     $  8,667.0     $  4,817.3    $  3,523.9    $  2,492.0    $  2,920.1    $  1,954.3    $  1,139.4
$    35.27     $    29.54     $    23.45    $    19.31    $    14.97    $    12.62    $     7.94    $     5.83
      19.3%          20.9%          20.5%         19.6%         27.4%         36.0%         34.7%          6.7%
$    776.6     $    775.9     $    775.7    $    675.9    $    675.6    $    477.1    $    568.5    $    644.0

        23%            27%            32%           31%           37%           32%           47%           58%
     10.2x           9.2x           7.7x          5.6x          6.1x          7.1x          3.7x          1.5x
        28             27             16            17            13            15            17            15
       4.8            4.1            2.9           2.5           2.3           3.2           3.7           3.1
       8.4%           6.6%           8.5%          5.7%         11.5%         10.7%          3.5%         (3.7)%
    15,735         14,126          9,557         8,025         7,544         6,101         5,591         6,918
</TABLE>


                                                                              49

<PAGE>   40

Ten Year Summary -- GAAP Consolidated Operating Results
(not covered by report of independent accountants)


<TABLE>
<CAPTION>
                   (millions - except per share amounts)                           2000                   1999
                   -------------------------------------                           ----                   ----
<S>                                                                            <C>                    <C>
                   Direct premiums written:
                     Personal lines                                            $  5,773.2             $  5,799.4
                     All other lines                                                628.9                  505.9
                                                                               ----------             ----------
                   Total direct premiums written                                  6,402.1                6,305.3
                     Reinsurance assumed                                               --                     --
                     Reinsurance ceded                                             (206.0)                (180.6)
                                                                               ----------             ----------
                   Net premiums written                                           6,196.1                6,124.7
                     Net change in unearned premiums reserve(1)                     152.3                 (441.1)
                                                                               ----------             ----------
                   Premiums earned                                                6,348.4                5,683.6
                                                                               ----------             ----------
                   Expenses:
                     Losses and loss adjustment expenses(2)                       5,279.4                4,256.4
                     Policy acquisition costs                                       788.0                  745.0
                     Other underwriting expenses                                    559.3                  583.8
                                                                               ----------             ----------
                   Total underwriting expenses                                    6,626.7                5,585.2
                                                                               ----------             ----------
                   Underwriting profit (loss) before taxes                         (278.3)                  98.4
                   Provision (benefit) for income taxes                             (97.4)                  34.4
                                                                               ----------             ----------
                   Underwriting profit (loss) after taxes                          (180.9)                  64.0
                   Service operations profit (loss) after taxes                       (.6)                   4.3
                                                                               ----------             ----------
                                                                                   (181.5)                  68.3
                   Investment income after taxes                                    278.3                  249.6
                   Net realized gains on security sales after taxes                  11.0                   30.7
                   Interest expense after taxes                                     (50.6)                 (49.7)
                   Non-recurring items after taxes(8)                                (4.2)                    --
                   Other income (expenses) after taxes(3)                            (6.9)                  (3.7)
                                                                               ----------             ----------
                   Income before tax adjustments and cumulative
                      effect of accounting change                                    46.1                  295.2
                   Tax adjustments(4)                                                  --                     --
                   Cumulative effect of accounting change(5)                           --                     --
                                                                               ----------             ----------
                   Net income                                                  $     46.1             $    295.2
                                                                               ==========             ==========
                   Operating income(6)                                         $     55.4             $    266.7
                                                                               ==========             ==========
                   Per share(7)
                     Net income(2)                                              $     .62              $     3.96
                     Operating income                                                 .75                   3.58
                     Dividends                                                       .270                   .260
                   Average equivalent shares
                     Basic                                                           73.2                   72.9
                     Diluted                                                         74.3                   74.6
</TABLE>


(1)      Amount represents change in unearned premiums reserve less change in
         prepaid reinsurance premiums.

(2)      In 1994, the "supplemental reserve" was eliminated, resulting in a
         one-time decrease to losses and loss adjustment expenses of $71.0
         million, or $.62 per share.

(3)      Reflects investment expenses after taxes and other tax adjustments.
         Other income includes a $5.2 million pretax gain on the sale of the
         corporate aircraft in 1999 and $106.0 million of pretax income for the
         Proposition 103 reserve reduction in 1992.

(4)      Reflects a deferred tax asset write-down.

(5)      Reflects adoption of SFAS 109, "Accounting for Income Taxes."

(6)      Represents net income less net realized gains (losses) on security
         sales and one-time items.

(7)      Presented on a diluted basis. In 1997, the Company adopted SFAS 128,
         "Earnings Per Share," and, as a result, restated prior periods per
         share amounts, if applicable.

(8)      2000 reflects a foreign currency translation loss; 1993 reflects a
         charge on debt extinguishment; 1992 reflects the termination of an
         investment management agreement and the end of an employment agreement
         with the then Chairman of the Company's Board of Directors.

All share and per share amounts were adjusted for the December 1992, 3 for 1
stock split.


50                                  The Progressive Corporation and Subsidiaries

<PAGE>   41

<TABLE>
<CAPTION>
       1998           1997           1996           1995           1994           1993           1992           1991
       ----           ----           ----           ----           ----           ----           ----           ----
<S>             <C>            <C>            <C>            <C>            <C>            <C>            <C>
 $  4,987.1     $  4,355.9     $  3,165.4     $  2,644.6     $  2,181.7     $  1,548.9     $  1,214.6     $  1,047.4
      464.2          469.3          473.0          424.3          463.4          417.5          422.2          489.4
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
    5,451.3        4,825.2        3,638.4        3,068.9        2,645.1        1,966.4        1,636.8        1,536.8
         --             --            3.8             .1            2.9            9.2            4.3             .1
     (151.6)        (160.1)        (200.5)        (156.2)        (190.8)        (156.4)        (189.9)        (212.3)
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
    5,299.7        4,665.1        3,441.7        2,912.8        2,457.2        1,819.2        1,451.2        1,324.6
     (351.7)        (475.6)        (242.4)        (185.6)        (266.1)        (150.5)         (25.1)         (37.7)
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
    4,948.0        4,189.5        3,199.3        2,727.2        2,191.1        1,668.7        1,426.1        1,286.9
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------

    3,376.3        2,967.5        2,236.1        1,943.8        1,397.3        1,028.0          930.9          858.0
      659.9          607.8          482.6          459.6          391.5          311.6          304.1          313.7
      495.8          336.0          208.5          167.2          150.8          151.3          141.5          162.1
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
    4,532.0        3,911.3        2,927.2        2,570.6        1,939.6        1,490.9        1,376.5        1,333.8
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
      416.0          278.2          272.1          156.6          251.5          177.8           49.6          (46.9)
      145.6           97.4           95.2           54.8           88.0           62.2           16.9          (15.9)
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
      270.4          180.8          176.9          101.8          163.5          115.6           32.7          (31.0)
        4.8             .9            2.8            5.6            6.5            4.4           (2.8)          (1.4)
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
      275.2          181.7          179.7          107.4          170.0          120.0           29.9          (32.4)
      221.3          205.3          175.6          156.2          131.2          107.1          110.4          121.1
        7.4           64.0            4.6           30.4           15.5           70.1            9.6            4.9
      (39.7)         (42.0)         (40.0)         (37.1)         (35.9)         (25.8)         (29.4)         (31.6)
         --             --             --             --             --           (2.6)         (42.6)            --
       (7.5)          (9.0)          (6.2)          (6.4)          (6.5)          (1.5)          61.7          (14.9)
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
      456.7          400.0          313.7          250.5          274.3          267.3          139.6           47.1
         --             --             --             --             --             --             --          (14.2)
         --             --             --             --             --             --           14.2             --
 ----------     ----------     ----------     ----------     ----------     ----------     ----------     ----------
 $    456.7     $    400.0     $    313.7     $    250.5     $    274.3     $    267.3     $    153.8     $     32.9
 ==========     ==========     ==========     ==========     ==========     ==========     ==========     ==========
 $    449.3     $    336.0     $    309.1     $    220.1     $    212.7     $    197.3     $    129.8     $     85.1
 ==========     ==========     ==========     ==========     ==========     ==========     ==========     ==========
 $     6.11     $     5.31     $     4.14     $     3.26     $     3.59     $     3.59     $     2.08     $      .41
       6.01           4.46           4.12           2.85           2.76           2.62           1.74           1.19
       .250           .240           .230           .220           .210           .200           .191           .172

       72.5           72.0           71.6           71.8           71.6           69.3           60.7           65.4
       74.7           75.3           74.2           74.2           74.0           71.8           70.9           66.6
</TABLE>



                                                                              51

<PAGE>   42
Quantitative Market Risk Disclosures
(not covered by report of independent accountants)





Quantitative market risk disclosures are only presented for market risk
categories when risk is considered material. Materiality is determined based on
the fair value of the financial instruments at December 31, 2000, and the
potential for near term losses from reasonably possible near term changes in
market rates or prices.




OTHER THAN TRADING FINANCIAL INSTRUMENTS

Financial instruments subject to interest rate risk as of December 31, 2000
were:


<TABLE>
<CAPTION>
                                                                                        MARKET VALUE
                                                                                        ------------
                                                               -200 BPS     -100 BPS                  +100 BPS      +200 BPS
(millions)                                                      CHANGE       CHANGE      ACTUAL        CHANGE        CHANGE
----------                                                      ------       ------      ------        ------        ------
<S>                                                          <C>           <C>          <C>          <C>           <C>
U.S. Government obligations                                  $    505.7    $   477.3    $   450.7    $   425.9     $   402.5
State and local government obligations                          1,107.8      1,065.6      1,025.4        987.2         951.4
Asset-backed securities                                         2,298.6      2,273.0      2,204.5      2,133.6       2,056.2
Other debt securities                                           1,174.6      1,137.3      1,103.5      1,070.1       1,037.7
Preferred stocks                                                  868.5        841.1        813.7        786.2         758.8
Term trust certificates                                           222.6        221.5        220.4        219.3         218.1
Short-term investments                                            186.8        186.8        186.8        186.8         186.8
                                                             ----------    ---------    ---------    ---------     ---------
                                                             $  6,364.6    $ 6,202.6    $ 6,005.0    $ 5,809.1     $ 5,611.5
                                                             ==========    =========    =========    =========     =========
</TABLE>


Exposure to risk is represented in terms of changes in fair value due to
selected hypothetical movements in market rates. Bonds and preferred stocks are
individually priced to yield to the worst case scenario. State and local
government obligations, including lease deals and super sinkers, are assumed to
hold their prepayment patterns. Asset-backed securities are priced assuming deal
specific prepayment scenarios, considering the deal structure, prepayment
penalties, yield maintenance agreements and the underlying collateral. Over 95%
of the preferred stocks have mechanisms that are expected to provide an
opportunity to liquidate at par.

Financial instruments subject to equity market risk as of December 31, 2000
were:


<TABLE>
<CAPTION>
                                                           HYPOTHETICAL MARKET CHANGES
                                                           ---------------------------
                                           MARKET
(millions)                                 VALUE              +10%               -10%
----------                                 -----              ----               ----
<S>                                       <C>              <C>                 <C>
Common stocks                             $ 978.3          $ 1,071.6           $ 885.0
</TABLE>



The model represents the estimated value of the Company's common stock portfolio
given a + (-) 10% change in the market, based on the common stock portfolio's
weighted average beta of .95. The beta is derived from recent historical
experience, using the S&P 500 as the market surrogate. The historical
relationship of the common stock portfolio's beta to the S&P 500 is not
necessarily indicative of future correlation, as individual company or industry
factors may affect price movement.

Betas are not available for all securities. In such cases, the change in market
value reflects a direct + (-) 10% change; the number of securities without betas
is less than 25%. There were no stock index futures in the common stock
portfolio at December 31, 2000. The model does not include term trust
certificates, which comprised $220.4 million of the common stock portfolio at
the end of 2000, as these securities are subject to interest rate risk rather
than equity market risk.


52                                  The Progressive Corporation and Subsidiaries

<PAGE>   43
Financial instruments subject to foreign currency risk as of December 31, 2000
were:


<TABLE>
<CAPTION>
                                                        MARKET       NOTIONAL       HYPOTHETICAL
  (millions)                                            VALUE          VALUE        GAIN (LOSS)
  ----------                                            -----          -----        -----------
<S>                                                    <C>           <C>            <C>
  Canadian fixed income investments                    $ 40.0           N/A           $ (4.0)
  Other foreign fixed income investments                  2.2           N/A              (.2)
  Foreign currency forwards - liabilities                 (.6)          4.9               .5
                                                       ------           ---           ------
                                                       $ 41.6           N/A           $ (3.7)
                                                       ======           ===           ======
</TABLE>


N/A = not applicable; notional value pertains only to derivative instruments

The foreign equity portfolio, which may include stock index futures, foreign
currency forwards and foreign preferred stocks, is comprised of numerous
currencies, none of which are individually material. Therefore, sensitivity
results are presented by class of financial instrument. The model calculates a
gain or loss in market value if the U.S. dollar depreciates by 10% to the
respective currency. The model does not attempt to reflect the correlation of
multiple currencies to changes in the U.S. dollar. At December 31, 2000, the
Company did not have any cross currency exposures.

TRADING FINANCIAL INSTRUMENTS

At December 31, 2000, the Company had trading securities, including derivative
instruments used for trading purposes, with a net market value of $2.3 million.
During 2000, net activity in the trading portfolio was not material to the
Company's financial position or cash flows.

For 2000, the Company realized $18.7 million of net losses on trading
securities. Exposure to loss from open trading positions was not material
individually or in the aggregate.


                                                                              53

<PAGE>   44
Analysis of Loss and Loss Adjustment Expenses (LAE) Development
(not covered by report of independent accountants)


<TABLE>
<CAPTION>

                                                                                                                     (millions)
For the years ended
December 31,             1990    1991    1992     1993     1994(3)    1995       1996     1997      1998      1999       2000
------------             ----    ----    ----     ----     -------    ----       ----     ----      ----      ----       ----
<S>                     <C>     <C>     <C>     <C>       <C>       <C>       <C>       <C>       <C>       <C>        <C>
Loss and LAE
   reserves(1)          $791.6  $861.5  $956.4  $1,012.4  $1,098.7  $1,314.4  $1,532.9  $1,867.5  $1,945.8  $2,200.2   $2,785.3

Re-estimated
    reserves as of:
  One year later         748.8   810.0   857.9     869.9   1,042.1   1,208.6   1,429.6   1,683.3   1,916.0   2,276.0
  Two years later        726.5   771.9   765.5     837.8     991.7   1,149.5   1,364.5   1,668.5   1,910.6
  Three years later      712.7   718.7   737.4     811.3     961.2   1,118.6   1,432.3   1,673.1
  Four years later       683.7   700.1   725.2     794.6     940.6   1,137.7   1,451.0
  Five years later       666.3   695.1   717.3     782.9     945.5   1,153.3
  Six years later        664.8   692.6   711.1     780.1     952.7
  Seven years later      664.5   688.2   709.2     788.6
  Eight years later      661.4   687.9   714.6
  Nine years later       660.4   690.3
  Ten years later        665.9

Cumulative redundancy/
     (deficiency)       $125.7  $171.2  $241.8  $  223.8   $ 146.0   $ 161.1  $   81.9  $  194.4  $   35.2  $  (75.8)

Percentage(2)             15.9    19.9    25.3      22.1      13.3      12.3       5.3      10.4       1.8      (3.4)
</TABLE>


The chart represents the development of the property-casualty loss and LAE
reserves for 1990 through 1999. The reserves are re-estimated based on
experience as of the end of each succeeding year and are increased or decreased
as more information becomes known about the frequency and severity of claims for
individual years. The cumulative redundancy/(deficiency) represents the
aggregate change in the estimates over all prior years.

(1)      Represents loss and LAE reserves net of reinsurance recoverables on
         unpaid losses at the balance sheet date.

(2)      Cumulative redundancy/(deficiency)/loss and LAE reserves.

(3)      In 1994, based on a review of its total loss reserves, the Company
         eliminated its $71.0 million "supplemental reserve."


54                                  The Progressive Corporation and Subsidiaries

<PAGE>   45
Direct Premiums Written by State
(not covered by report of independent accountants)


<TABLE>
<CAPTION>
(millions)               2000                  1999                    1998                     1997                     1996
----------               ----                  ----                    ----                     ----                     ----
<S>             <C>          <C>      <C>           <C>       <C>            <C>       <C>           <C>       <C>           <C>
Florida         $  773.2      12.1%   $  895.6       14.2%    $  784.4        14.4%    $  663.0       13.7%    $  467.4        12.9%
Ohio               563.2       8.8       528.1        8.4        447.7         8.2        404.3        8.4        340.8         9.4
Texas              532.6       8.3       557.6        8.8        518.6         9.5        509.4       10.6        349.9         9.6
New York           425.6       6.6       600.4        9.5        522.2         9.6        446.3        9.2        358.0         9.8
California         376.6       5.9       416.0        6.6        343.2         6.3        291.7        6.0        171.6         4.7
Georgia            368.6       5.8       301.9        4.8        277.8         5.1        261.9        5.4        212.1         5.8
Pennsylvania       312.3       4.9       322.3        5.1        292.3         5.4        248.3        5.1        201.3         5.5
All other        3,050.0      47.6     2,683.4       42.6      2,265.1        41.5      2,000.3       41.6      1,537.3        42.3
                --------     -----    --------      -----     --------       -----     --------      -----     --------       -----
   Total        $6,402.1     100.0%   $6,305.3      100.0%    $5,451.3       100.0%    $4,825.2      100.0%    $3,638.4       100.0%
                ========     =====    ========      =====     ========       =====     ========      =====     ========       =====
</TABLE>



The Progressive Corporation and Subsidiaries                                  55


<PAGE>   46

<TABLE>
<S>                               <C>                              <C>                                    <C>
DIRECTORS                         Stephen R. Hardis(2),(4)         Norman S. Matthews(3)                  CORPORATE OFFICERS
                                  Chairman of the Board,           Consultant,
Milton N. Allen(1),(2)            Axcelis Technologies, Inc.       formerly President,                    Peter B. Lewis
Consultant and Trustee,           (manufacturing)                  Federated Department Stores, Inc.      Chairman
Profit and Nonprofit                                               (retailing)
Organizations                     Janet Hill(1)                                                           Glenn M. Renwick
                                  Vice President,                  Glenn M. Renwick                       President and
B. Charles Ames(1)                Alexander & Associates, Inc.     President and                          Chief Executive Officer
Partner,                          (management consulting)          Chief Executive Officer
Clayton, Dubilier & Rice, Inc.                                                                            Charles E. Jarrett
(investment banking)              Jeffrey D. Kelly(4)              Donald B. Shackelford(3)               Secretary
                                  Executive Vice President and     Chairman,
James E. Bennett III(3)           Chief Financial Officer,         Fifth Third Bank, Central Ohio         W. Thomas Forrester
President and                     National City Corporation        (commercial bank)                      Treasurer
Chief Executive Officer,          (commercial banking)
EmployOn.com LLC                                                                                          Jeffrey W. Basch
(online recruiting)               Peter B. Lewis(2),(4)            (1) Audit  Committee member            Vice President
                                  Chairman of the Board
Charles A. Davis(4)                                                (2) Executive Committee member         Thomas A. King
President and                                                                                             Vice President
Chief Executive Officer,                                           (3) Executive Compensation
MMC Capital, Inc.                                                      Committee member
(private equity investing)
                                                                   (4) Investment and Capital
                                                                       Committee member
</TABLE>


ANNUAL MEETING

The Annual Meeting of Shareholders will be held at the offices of The
Progressive Corporation, 6671 Beta Drive, Mayfield Village, Ohio 44143 on April
20, 2001, at 10:00 a.m. There were 3,766 shareholders of record on December 31,
2000.


PRINCIPAL OFFICE

The principal office of The Progressive Corporation is at 6300 Wilson Mills
Road, Mayfield Village, Ohio 44143.

Web site: progressive.com


TOLL-FREE TELEPHONE NUMBERS

For assistance after an accident or to report a claim, 24 hours a day, 7 days a
week, call: 1-800-274-4499.

To check rates available to you from Progressive and up to three other leading
auto insurance companies, call: 1-800-AUTO-PRO(R) (1-800-288-6776) or visit:
progressive.com.

For 24 Hour Policy Service, call: 1-800-888-7764.


COUNSEL

Baker & Hostetler LLP, Cleveland, Ohio


TRANSFER AGENT AND REGISTRAR

If you have questions about a specific stock ownership account, write or call:
Corporate Trust Customer Service, National City Bank, 1900 East Ninth Street,
Cleveland, Ohio 44114. Phone: 1-800-622-6757.


COMMON SHARES

The Progressive Corporation's Common Shares (symbol PGR) are traded on the New
York Stock Exchange. Dividends are customarily paid on the last day of each
quarter. The 2001 quarterly dividend record dates, subject to Board approval,
are as follows: March 9, June 8, September 14 and December 14.


SHAREHOLDER/INVESTOR RELATIONS

The Progressive Corporation does not maintain a mailing list for distribution of
shareholders' reports. To view Progressive's publicly filed documents as well as
its earnings releases, shareholders can access the Company's Web site:
www.progressive.com/investors.

To request copies of public financial information on the Company, write to: The
Progressive Corporation, Investor Relations, 6300 Wilson Mills Road, Box W33,
Mayfield Village, Ohio 44143, e-mail: investor_relations@progressive.com or
call: 1-440-446-7165.

For specific questions on financial information, call: 1-440-446-2851 or e-mail:
investor_relations@progressive.com.

For stock ownership account information, call National City Bank at:
1-800-622-6757.

For all other Company information, call: 1-440-461-5000 or e-mail:
webmaster@progressive.com.


INTERACTIVE ANNUAL REPORT

The Progressive Corporation's 2000 Annual Report, in an interactive format, can
be found at: www.progressive.com/annualreport.


56

<PAGE>   47













(C) 2001 The Progressive Corporation
Design    Nesnadny + Schwartz, Cleveland + New York + Toronto
Artwork   Greg Colson, represented by Griffin Contemporary and Sperone Westwater
Printing  Fortran Printing


<PAGE>   48


                             THE PROGRESSIVE        6300 WILSON MILLS ROAD
                             CORPORATION            MAYFIELD VILLAGE, OHIO 44143
                                                    WWW.PROGRESSIVE.COM
                                                    440.461.5000
                                        
                             


















                               [PROGRESSIVE LOGO]



<PAGE>   1
                                                                      Exhibit 21

                   SUBSIDIARIES OF THE PROGRESSIVE CORPORATION


<TABLE>
<CAPTION>
                                                                Jurisdiction
Name of Subsidiary                                              of Incorporation
------------------                                              ----------------
<S>                                                             <C>
1890 Insurance Agency, Inc.                                     Wyoming
Airy Insurance Center, Inc.                                     Pennsylvania
Express Quote Services, Inc.                                    Florida
Garden Sun Insurance Services, Inc.                             Hawaii
Greenberg Financial Insurance Services, Inc.                    California
Husky Sun Insurance Services, Inc.                              Washington
Insurance Confirmation Services, Inc.                           Delaware
Lakeside Insurance Agency, Inc.                                 Ohio
Maryland Auto Insurance Solutions, Inc.                         Maryland
Midland Financial Group, Inc.                                   Tennessee
     Agents Financial Services - Tennessee, Inc.                Tennessee
     Agents Financial Services, Inc. (40% owned)                Florida
     AutoSurance of America, Inc.                               Tennessee
     Progressive Home Insurance Agency                          Tennessee
         Specialty Risk Insurance Company                       Tennessee
     Midland Risk Services, Inc.                                Tennessee
         Midland Risk Services - Arizona, Inc.                  Arizona
         Midland Risk Insurance Services - California, Inc.     California
Mountain Laurel Assurance Company                               Pennsylvania
Mountainside Insurance Agency, Inc.                             Colorado
National Continental Insurance Company                          New York
Pacific Motor Club                                              California
PCIC Canada Holdings, Ltd.                                      Canada
     3841189 Canada Inc.                                        Canada
Progny Agency, Inc.                                             New York
Progressive
 Adjusting Company, Inc.                             Ohio
Progressive Agency Holdings Corp.                               Ohio
       Barry Scott Companies, Inc.                              Delaware
         Barry Scott Agency, Inc.                               New York
         Baron Cycle, Inc.                                      New York
         Barry Scott Acquisition Corp.                          New York
              Aard Vark Agency, Ltd.                            New York
Progressive American Insurance Company                          Florida
     Bayside Underwriters Insurance Agency, Inc.                Florida
Progressive American Life Insurance Company                     Ohio
     Progressive Life Insurance, Ltd.                           Turks & Caicos Islands
Progressive Auto Pro Insurance Agency, Inc.                     Florida
Progressive Auto Pro Insurance Company                          Florida
Progressive Bayside Insurance Company                           Florida
Progressive Capital Management Corp.                            New York
Progressive Casualty Insurance Company                          Ohio
     PC Investment Company                                      Delaware
     Progressive Gulf Insurance Agency                          Mississippi
     Progressive Specialty Insurance Company                    Ohio
Progressive Classic Insurance Company                           Wisconsin
Progressive Consumers Insurance Company                         Florida
Progressive DirecTrac Service Corp.                             Texas
</TABLE>


<PAGE>   2

<TABLE>
<CAPTION>
                                                                Jurisdiction
Name of Subsidiary                                              of Incorporation
------------------                                              ----------------
<S>                                                             <C>
Progressive Express Insurance Company                           Florida
Progressive Halcyon Insurance Company                           Ohio
Progressive Hawaii Insurance Corp.                              Ohio
Progressive Insurance Agency, Inc.                              Ohio
Progressive Investment Company, Inc.                            Delaware
     RRM Holdings, Inc.                                         Delaware
Progressive Marathon Insurance Company                          California
Progressive Max Insurance Company                               Ohio
Progressive Michigan Insurance Company                          Michigan
Progressive Mountain Insurance Company                          Colorado
Progressive Northeastern Insurance Company                      New York
Progressive Northern Insurance Company                          Wisconsin
     Progressive Premier Insurance Company of Illinois          Illinois
     Progressive Universal Insurance Company of Illinois        Illinois
Progressive Northwestern Insurance Company                      Washington
Progressive Paloverde Insurance Company                         Arizona
Progressive Preferred Insurance Company                         Ohio
Progressive Premium Budget, Inc.                                Ohio
Progressive Resources Services Company                          Ohio
Progressive Security Insurance Company                          Louisiana
Progressive Southeastern Insurance Company                      Florida
Progressive Specialty Insurance Agency, Inc.                    Ohio
Progressive West Insurance Company                              California
Silver Key Insurance Agency, Inc.                               Nevada
The Progressive Agency, Inc.                                    Virginia
United Financial Casualty Company                               Missouri
United Financial Insurance Agency, Inc.                         Washington
Village Transport Corp.                                         Delaware
Wilson Mills Land Co.                                           Ohio
</TABLE>


Except as indicated, each subsidiary is wholly owned by its parent.



<PAGE>   1

                                                                      Exhibit 24


                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 21st day of March, 2001.


                                          Position(s) with
Signature                                 The Progressive Corporation
---------                                 ---------------------------


/s/ Peter B. Lewis                        Director, Chairman
 of the Board
----------------------------
Peter B. Lewis

<PAGE>   2
                                POWER OF ATTORNEY


        KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint,
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Glenn M. Renwick             Director, President and Chief Executive Officer
-----------------------------
Glenn M. Renwick

<PAGE>   3
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------

/s/ W. Thomas Forrester                  
---------------------------
W. Thomas Forrester              Treasurer and Chief Financial Officer

<PAGE>   4
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



 /s/   Jeffrey W. Basch       
------------------------------
Jeffrey W. Basch                 Chief Accounting Officer

<PAGE>   5
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 13th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Milton N. Allen                
---------------------------
Milton N. Allen                  Director

<PAGE>   6
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ B. Charles Ames                 
------------------------------
B. Charles Ames                  Director

<PAGE>   7
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ James E. Bennett, III                  
-----------------------------
James E. Bennett, III            Director

<PAGE>   8
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Charles A. Davis                  
----------------------------
Charles A. Davis                 Director

<PAGE>   9
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Stephen R. Hardis                 
--------------------------
Stephen R. Hardis                Director

<PAGE>   10
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Janet Hill                             
------------------------------
Janet Hill                       Director

<PAGE>   11
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.




                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Jeffrey D. Kelly                  
---------------------------
Jeffrey D. Kelly                 Director

<PAGE>   12
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Norman S. Matthews              
-----------------------------
Norman S. Matthews               Director

<PAGE>   13
                                POWER OF ATTORNEY


         KNOW ALL MEN BY THESE PRESENTS, that I hereby constitute and appoint
Charles E. Jarrett, Dane A. Shrallow and David M. Coffey, and each of them, my
true and lawful attorneys-in-fact and agents, with full power of substitution
and resubstitution, for me and in my name, place and stead, in any and all
capacities, to sign and file with the Securities and Exchange Commission the
Annual Report on Form 10-K of The Progressive Corporation for the year 2000, and
any and all amendments relating thereto and other documents in connection
therewith, granting unto said attorneys-in-fact and agents, and each of them,
full power and authority to do and perform each and every act and thing
necessary and requisite to be done in connection with the foregoing, as fully to
all intents and purposes as I might or could do in person, hereby ratifying and
confirming all that said attorneys-in-fact and agents, or any of them, or their
respective substitutes, may lawfully do or cause to be done by virtue hereof.

         IN WITNESS WHEREOF, I have hereunto subscribed my name in the
capacity(ies) set forth below this 9th day of March, 2001.


                                 Position(s) with
Signature                        The Progressive Corporation
---------                        ---------------------------



/s/ Donald B. Shackelford              
------------------------------
Donald B. Shackelford            Director